Level 3 ASPs

I’m writing to introduce myself as Essential Energy’s newly appointed Network ASP Manager.

Having spent most of my career working for other distribution businesses, it’s immediately clear that there is a lot we can do to improve how Essential Energy works with Accredited Service Providers (ASP). I’ve made it my first priority to understand where we can improve and I will be working closely with the executive team to make sure we service our ASP community better.

Essential Energy’s corporate values say that we should be ‘Easy to do business with’. I aim to make sure we deliver on this promise and will make it my priority, as a first step, to ensure better communications and feedback channels so that we can identify and rapidly respond to issues and challenges together.

Thank you for your continued patience and support as we work through this process. For those who have been in touch already to highlight how and where we can improve our service to ASPs, please use me as your central point of contact for all ASP related matters.

In the coming weeks and months, I’ll be out and about in the regions to meet as many ASPs as possible and listen directly to your feedback. So, thanks again for your patience and assistance and I look forward to meeting soon.

Regards

David Wilson
Network ASP Manager
T: 02 6589 8190
E: david.wilson@essentialenergy.com.au