Level 2 ASPs


Level 2 ASPs install overhead or underground service lines between the electrical wiring on a Connection Applicant’s premise and the electricity network. This includes connecting service lines to the network and making the connection live.

  • Proactive discussions, engagement and insights from Level 2 Accredited Service Providers;
  • Critical information updates; and
  • Other useful and relevant information.

If you need further information or support, please email aspinfo@essentialenergy.com.au


Level 2 ASPs install overhead or underground service lines between the electrical wiring on a Connection Applicant’s premise and the electricity network. This includes connecting service lines to the network and making the connection live.

  • Proactive discussions, engagement and insights from Level 2 Accredited Service Providers;
  • Critical information updates; and
  • Other useful and relevant information.

If you need further information or support, please email aspinfo@essentialenergy.com.au

  • You cannot leave comment in this blogpost unless you are a part of the project panel.

    Reminder Ancillary Network Services 2024-29

    Background

    Essential Energy recently received the Australian Energy Regulator (AER) Final Distribution Determination for Ancillary Network Services covering the 2024-29 Regulatory Control Period (RCP). This determination regulates the pricing structure for Essential Energy to provide services to external customers.

    What does this mean for you?

    From 1 July 2024, Essential Energy will implement approved Ancillary Network Services as per the AER’s determination.

    To help you understand these services we have provided the Ancillary Network Services 2024-29 ASP Change Overview document that outlines the changes in services and pricing structures. In addition, we have provided you with an Essential Energy Complexity Matrix Calculator (Open in Edge browser). These items can be downloaded from Essential Energy’s Document Library.

    Please note, however, that throughout the 2024-29 RCP, Essential Energy may introduce several new regulatory services in targeted areas, based on external feedback, statutory changes and to better reflect the way services are provided.

    Additionally, implementation of the AER’s determination by Essential Energy from 1 July 2024 will incur CPI and other cost increases each year until 30 June 2029. ASPs should review service and price changes when preparing quotations for future work.

    Where is information about the changes available?

    Read more about the determination, and access the final full-service pricing on Essential Energy's website called Price Schedule for Ancillary Network Services - 1 July 2024

    Visit the AER website to view all documents associated with the final determination at Essential Energy - Determination 2024-29. For ease of reference, Attachment 16 on the AER web site outlines the new charges for Ancillary Network Services: AER Final Decision Attachment 16 - Alternative Control Services.

    What do you need to do?

    1. Review the final Price Schedule for Ancillary Network Services 1 July 2024 located on Essential Energy's website and Document Library
    2. Review the Essential Energy Complexity Matrix Calculator (Open in Edge browser) on Document Library.
    3. Refer to our previous communication relating to Draft Ancillary Network Services 2024-29 published on Essential Engagement on 21 May 2024, to view click here.
    4. Communicate this information to relevant members of your organisation

    Further Information

    If you need further information, please email aspinfo@essentialenergy.com.au.

  • You cannot leave comment in this blogpost unless you are a part of the project panel.

    Essential Energy to no longer supply sealing pliers and sealing equipment

    Reminder:

    As previously communicated in Essential Energy is no longer providing Accredited Service Providers (ASPs) with sealing pliers and seals.

    This is a reminder for ASP’s that have paid a security deposit for sealing pliers to either:

    Return those sealing pliers to Essential Energy before 30 June 2024, and Essential Energy will provide a refund* of the security deposit paid by the ASP in respect of those sealing pliers.

    Sealing Plier Return Postal Address

    Network Authorisations Essential Energy

    122 Queen Street

    Grafton NSW 2460

    Please provide bank account details for security deposit refund.

    OR

    Advise Essential Energy that the ASP wishes to keep the Essential Energy supplied sealing pliers, and Essential Energy will retain the ASPs security deposit as payment for the sealing pliers.

    *For an ASP to receive a refund of their security deposit from Essential Energy, the sealing pliers must be returned to Essential Energy in a sound useable condition with all dies present (as per Essential Energy’s Operational Procedure: Electrical Inspection: Distribution and Maintenance of Sealing Pliers and Security Seals (CEOP2031) can be downloaded from Essential Energy Document Library).

    Any ASP who does not return their sealing pliers supplied by Essential Energy before June 30 2024 will forfeit their security deposit paid to Essential Energy, and the sealing pliers in the ASPs possession will transfer to the ASPs ownership and be at the ASPs risk.

    What do you need to do?

    Please share this communication with relevant people in your organisation.

    Further Information

    For any assistance or enquires regarding this new process please contact the network authorisations team via email authorisations@essentialenergy.com.au or phone 02 6643 7850.

  • You cannot leave comment in this blogpost unless you are a part of the project panel.

    We’ve refreshed our Essential Energy Brand

    Over the coming weeks, you’ll see Essential Energy look a little different. Our logo has been updated, and the look and feel of our communications is being refreshed.

    You’ll start seeing these changes from 4 June progressively across our websites, portals and digital channels, and in our correspondence, documentation and more.

    Our two logos will coexist for a while, so you may see our old and new brands in various channels and communications materials at the same time.

    Here’s a look at our new logo.



    While our Essential Energy logo has changed, who we are and what we do remains unchanged.

    Thanks for working with us to enable energy solutions that improve life for our customers and communities.

    What do you need to do?

    Communicate this information to relevant members of your organisation.

    Further Information

    If you need further information, please email aspinfo@essentialenergy.com.au.

  • You cannot leave comment in this blogpost unless you are a part of the project panel.

    Essential Connections information and help sessions

    Support for Essential Connections Portal.

    Support Session will be available over the next 3 Wednesdays to assist Level 2 ASPs and Electrical Contactors with questions relating to the utilisation of the Essential Connections Portal. Sessions are 1 hour long – drop in anytime during this time. You can just ask a quick question or stay as long as you choose.

    Click the ‘Register here’ link for the session that suits you. Tip! Save into your calendar or note down the joining details (Meeting ID and passcode).

    Wednesday

    Wednesday

    Wednesday

    12 June

    19 June

    26 June

    8 am - 9 am

    Register here

    8 am - 9 am

    Register here

    8 am - 9 am

    Register here


    What do you need to do?

    1. Ensure you are registered to attend the support sessions.
    2. Communicate this information to relevant members of your organisation.

    Further Information

    If you need further information, please email aspinfo@essentialenergy.com.au.

  • You cannot leave comment in this blogpost unless you are a part of the project panel.

    Draft Ancillary Network Services 2024-29

    Background

    Essential Energy recently received the Australian Energy Regulator (AER) Final Distribution Determination for Ancillary Network Services covering the 2024-29 Regulatory Control Period (RCP). This determination regulates the pricing structure for Essential Energy to provide services to external customers.

    What does this mean for you?

    From 1 July 2024, Essential Energy will implement approved Ancillary Network Services as per the AER’s determination.

    To help you understand any changes in services and charges, we will be developing supporting information and guidelines for ASPs shortly. These documents will be located on Essential Energy’s Document Library and we will communicate when they are available.

    Please note, however, that throughout the 2024-29 RCP, Essential Energy may introduce several new regulatory services in targeted areas, based on external feedback, statutory changes and to better reflect the way services are provided.

    Additionally, implementation of the AER’s determination by Essential Energy from 1 July 2024 will incur CPI and other cost increases each year until 30 June 2029. ASPs should review service and price changes when preparing quotations for future work.

    Where is information about the changes available?

    What do you need to do?

    Communicate this information to relevant members of your organisation

    Further Information

    If you need further information, please email aspinfo@essentialenergy.com.au.

  • You cannot leave comment in this blogpost unless you are a part of the project panel.

    What to do with your digital ID when you move to a different mobile phone

    What is happening?

    In September 2023 Accredited Service Providers (ASPs) started to transition from physical identification cards to Digital IDs. This communication is to provide clarification on what to do when you change mobile phones.

    The Digital ID will not move across to a different mobile phone and your ID credentials will need to be re-issued for the new phone. To action this, please email Essential Energy security, eesecurity@essentialenergy.com.au to let them know you are changing devices and ask for your credentials to be re-issued. Once you receive the new credentials please follow the original instructions.

    What do you need to do?

    1. Communicate this information to relevant members of your organisation.
    2. Contact Essential Energy security, eesecurity@essentialenergy.com.au, when you change mobile phones.

    Further Information

    If you need further information, please email Essential Energy Security at eesecurity@essentialenergy.com.au.

  • You cannot leave comment in this blogpost unless you are a part of the project panel.

    Bushfire Priority rating for Assets

    IMPORTANT: Essential Energy have updated our Bush Fire Priority Ratings

    Over the past 12 months, Essential Energy has updated their Bushfire Priority Ratings (BPR). The modelling used to determine the ratings has been improved through the energy networks Australia project IGNIS. This was a joint collaboration between several utilities and the University of Melbourne. For more information relation to the bushfire modelling change please click here.

    What this means is that many areas that were a Priority 1 have changed and other areas in the state have been updated to Priority 1.

    The map below shows the changes.

    We store these BPRs in our GIS system. The GIS data has now been updated and pole reports and information in your Design Information Packs will now have the new BPR - P1 to P4.

    Remember that P1 areas require specific design parameters for circuit clearance. Refer to CEOM7097 – Overhead Design Manual, Clause 3-4-4-4 Special requirements for bushfire risk areas.

    NEARA GIS parameters

    Designers would be aware that NEARA has GIS information when you select a pole.

    Please note unfortunately, due to technical reasons, these BPR changes are not yet reflected within the GIS shown in Neara against each pole. Until the network model in Neara is updated, you will need to refer to the “Additional Properties” panel against each pole selected.

    See the screenshots below for help in finding this data.

    Please update your inflight designs from the master file to view the updated bushfire risk priority in the additional properties panel for each pole.

    The links below will assist you in updating your design from the master file.

    All of Essential Energy’s how-to guides and training videos are available on Essential Energy’s Digital Asset Management page at the link below.

    What do you need to do?

    1. Review the above information and check the design information for latest Bushfire Priority Ratings.
    2. When in NEARA, please refer to the BPR noted in the Additional Properties Panel.
    3. Communicate this information to relevant members of your organisation.

    Further Information

    If you need further information, please email aspinfo@essentialenergy.com.au.

  • You cannot leave comment in this blogpost unless you are a part of the project panel.

    Recording of the ASP Forum content – May 2024

    What is Happening?

    The Essential Energy ASP Forum (zoom) was held on 1 May 2024. The links to supporting material are listed below.

    What do you need to do?

    1. Review the slide deck and watch the recording of the ASP Forum May 2024
    2. Communicate this information to relevant members of your organisation

    Further Information

    If you need further information, please email aspinfo@essentialenergy.com.au.

  • You cannot leave comment in this blogpost unless you are a part of the project panel.

    Electrical Safety Rules requirements for arc rated face shield use

    What is Happening?

    Essential Energy would like to remind all Authorised Service Providers (ASPs) of the importance of adhering to CEOP8030 - Electrical Safety Rules, particularly section 4.4.2 Personal Protective Equipment. This section mandates the use of an arc-rated face shield during the making or breaking of underground service connections, a critical safety measure to protect against the dangers of arc flash incidents. Compliance with these rules is not only a legal obligation but also a fundamental aspect of workplace safety, ensuring that all personnel are adequately protected during potentially hazardous operations. It is imperative for all ASPs to familiarise themselves with these requirements and integrate them into their daily safety protocols.

    What do you need to do?

    Communicate this information to relevant members of your organisation.

    Further Information

    If you need further information, please email aspinfo@essentialenergy.com.au.

  • You cannot leave comment in this blogpost unless you are a part of the project panel.

    Maintenance Outage – Secure Web Forms

    Please be advised that maintenance will occur on Tuesday 30 April 2024 4pm to 5pm. During this time Secure Web Forms (SWF) will be unavailable.

    We apologise for any inconvenience this may cause and appreciate your understanding.

    What do you need to do?

    Communicate this information to relevant members of your organisation.

    Further Information

    If you need further information, please email aspinfo@essentialenergy.com.au.

Page last updated: 04 Jul 2024, 09:58 AM