Level 2 ASPs


Level 2 ASPs install overhead or underground service lines between the electrical wiring on a Connection Applicant’s premise and the electricity network. This includes connecting service lines to the network and making the connection live.

  • Proactive discussions, engagement and insights from Level 2 Accredited Service Providers;
  • Critical information updates; and
  • Other useful and relevant information.

If you need further information or support, please email aspinfo@essentialenergy.com.au


Level 2 ASPs install overhead or underground service lines between the electrical wiring on a Connection Applicant’s premise and the electricity network. This includes connecting service lines to the network and making the connection live.

  • Proactive discussions, engagement and insights from Level 2 Accredited Service Providers;
  • Critical information updates; and
  • Other useful and relevant information.

If you need further information or support, please email aspinfo@essentialenergy.com.au

  • You cannot leave comment in this blogpost unless you are a part of the project panel.

    Potential impacts of Tropical Cyclone Alfred on planned outages

    What is happening?

    Tropical Cyclone Alfred is predicted to impact the SEQ/NSW coast this week. This system may have significant impacts on areas serviced by Essential Energy’s network. As a result, there may be some disruption to planned works, including outages potentially not proceeding.

    We’ll keep you informed as events unfold. In the meantime, please reach out if you have any concerns and questions.

    What do you need to do?

    1. Review this information available via Essential Energy’s website.
    2. Communicate this information to relevant members of your organisation.

    Further Information

    If you need further information, please email aspinfo@essentialenergy.com.au.

  • You cannot leave comment in this blogpost unless you are a part of the project panel.

    Slides from the Essential Connections Information Session – February 2025

    What is happening?

    The Essential Connection Information Session was held with Level 2 ASPs and Electrical Contractors on 25 and 26 February 2025. The link to supporting slide deck, click here.

    What do you need to do?

    Communicate this information to relevant members of your organisation.

    Further Information

    If you need further information, please email aspinfo@essentialenergy.com.au.

  • You cannot leave comment in this blogpost unless you are a part of the project panel.

    Essential Energy Contact List for Level 1 and Level 2 Network Assurance Facilitators

    What is happening?

    We’ve published a list of Level 1 and Level 2 Network Assurance Facilitators (NAFs) and their mobile phone numbers to help you quickly identify the person you need to contact.

    You can find the list on Essential Energy’s Support page – just search for Network Assurance Facilitator (NAF) Contact List.

    What do you need to do?

    1. Review the information on our Support page.
    2. Communicate this information to relevant members of your organisation.

    Further Information

    If you need further information, please email aspinfo@essentialenergy.com.au.

  • You cannot leave comment in this blogpost unless you are a part of the project panel.

    New Guideline for Multiple Points of Supply

    What is happening?

    A new guideline for connection of multiple points of supply is now available on our Connections webpage. Click here to download a copy.

    The new guideline outlines Essential Energy’s requirements and processes for multiple points of supply to a single Lot from our distribution network, clarifying when the arrangement may be allowed, the necessary documentation required and the steps to lodge a request or application.

    What do you need to do?

    1. Review the Multiple Points of Supply Guideline. Click here to download a copy.
    2. Communicate this information to relevant members of your organisation.

    Further Information

    If you need further information, please email aspinfo@essentialenergy.com.au.

  • You cannot leave comment in this blogpost unless you are a part of the project panel.

    Essential Connections Information Sessions

    What is happening?

    Essential Energy will be hosting opt-in support sessions for Level 2 ASPs and Electrical Contactors with questions relating to the Essential Connections Portal. Sessions will run for 1 hour – please drop in anytime, you can ask a quick question or stay as long as you choose.

    Click the ‘Register here’ link for the session that suits you. Tip! Save into your calendar or note down the joining details (Meeting ID and passcode).

    Tuesday

    Wednesday

    25 February

    26 February

    8am – 9 am

    Register here

    8am – 9am

    Register here


    What do you need to do?

    1. Ensure you are registered to attend the support sessions.
    2. Communicate this information to relevant members of your organisation.

    Further Information

    If you need further information, please email aspinfo@essentialenergy.com.au.

  • You cannot leave comment in this blogpost unless you are a part of the project panel.

    Would you like to be a member of the Connections Focus Group?

    What is happening?

    Essential Energy recognises the importance of consultation and collaboration with Accredited Service Providers and Electrical Contractors working on and around our network and have held regular Focus Group session since 2018. This year we are seeking volunteers to join the Focus Group for a 12 month period. This will include attending a one hour virtual session once a month, and if required attending workshops. If you would like to make a difference and be a voice for your peers, then we want to hear from you.

    If you would like to express your interest in being part of the Connections Focus Group for 2025 please email aspinfo@essentialenergy.com.au, the group will be limited to 20 people. The Terms of Reference can be found in the annexture of CEOP2015, Contestable Works Guidelines (Terms and Conditions for Contestable Works) available on the Document Library.

    What do you need to do?

    Express your interest in being part of the Connections Focus Group by email aspinfo@essentialenergy.com.au.

    Further Information

    If you need further information, please email aspinfo@essentialenergy.com.au.

  • You cannot leave comment in this blogpost unless you are a part of the project panel.

    Reminder: Distributed Energy Resources (DER) register

    What is happening?

    Essential Energy is aware that some Solar and Battery Installers may experience issues with entering their ‘as installed’ data into the Distributed Energy Resources (DER) register.

    Installers experiencing any issues when entering ‘as installed’ device data into the DER register following a connection to the Essential Energy network and should email der.register.info@essentialenergy.com.au.

    Please add to the subject line: DER Support and include in the email the Job Number (ECN), NMI, error message received and where possible a screenshot of the error you are encountering.

    Essential Energy will contact the requestor to confirm any details and advise once the data issue has been resolved.

    What do you need to do?

    Communicate this information to relevant members of your organisation.

    Further Information

    If you need further information, please email der.register.info@essentialenergy.com.au.

  • You cannot leave comment in this blogpost unless you are a part of the project panel.

    Update 30: Suspension of all Protected Industrial Action effective immediately

    Essential Energy and the Combined Unions met today to continue bargaining for the 2024 Enterprise Agreement. The meeting was both constructive and positive, reaching in principle agreement on a number of key matters.

    Due to the constructive nature and in a sign of good faith of today’s meeting, the Electrical Trades Union (ETU) have agreed to suspend all protected industrial action, effective immediately and have notified their members accordingly.

    While there remains outstanding items that need to be resolved, reaching an in-principle agreement on some of the key claims is a positive step towards finalising an agreement for all Essential Energy employees.

    We will continue to keep you updated.

    What do you need to do?

    Communicate this information to relevant members of your organisation.

    Further Information

    If you need further information, please email aspinfo@essentialenergy.com.au.

  • You cannot leave comment in this blogpost unless you are a part of the project panel.

    Slides from the Essential Connections Information Session – December 2024

    What is happening?

    The Essential Connection Information Session was held on 10 December 2024. The link to supporting slide deck, click here.

    What do you need to do?

    Communicate this information to relevant members of your organisation.

    Further Information

    If you need further information, please email aspinfo@essentialenergy.com.au.

  • You cannot leave comment in this blogpost unless you are a part of the project panel.

    Update 29: Electrical Trades Union Protected Industrial Action at Essential Energy

    The Electrical Trades Union (ETU) has notified Essential Energy of further proposed industrial action commencing on Wednesday 18 December 2024 till Friday 20 December 2024.

    Potential Impacts

    The planned industrial action is likely to create unavoidable disruptions for ASPs, contractors and customers through the possible postponement of planned work. ASPs will receive notice of planned work being postponed on the morning of the job. Notice will be provided through a phone call or email that morning.

    Any job that is postponed will need to be resubmitted via the Essential Connection Portal. For projects not being administered via the Essential Connections Portal, you will need to complete and submit a ‘Request for Planned Outage’ form CEOP6013 via contestableworks@essentialenergy.com.au.

    What do you need to do?

    Communicate this information to relevant members of your organisation.

    Further Information

    If you need further information, please email aspinfo@essentialenergy.com.au.

Page last updated: 10 Mar 2025, 09:33 AM