Level 1 ASPs

Level 1 ASP undertake work to extend the overhead and/or underground electricity network or increase the capacity of the existing network.

  • Proactive discussions, engagement and insights from Level 1 Accredited Service Providers;
  • Critical information updates; and
  • Other useful and relevant information

If you need further information or support, please email aspinfo@essentialenergy.com.au

Level 1 ASP undertake work to extend the overhead and/or underground electricity network or increase the capacity of the existing network.

  • Proactive discussions, engagement and insights from Level 1 Accredited Service Providers;
  • Critical information updates; and
  • Other useful and relevant information

If you need further information or support, please email aspinfo@essentialenergy.com.au

  • You cannot leave comment in this blogpost unless you are a part of the project panel.

    Essential Connections Information Session

    What is happening?

    Essential Energy will be hosting an opt-in information session for Level 1 ASPs with questions relating to the Essential Connections Portal for Construction and Connection Cases.

    The session will run for 1 hour – please drop in anytime, you can ask a quick question or stay as long as you choose.

    Tuesday

    11 March

    9:00am – 10:00am

    Register here


    What do you need to do?

    1. Ensure you are registered to attend the information session.
    2. Communicate this information to relevant members of your organisation.

    Further Information

    If you need further information, please email aspinfo@essentialenergy.com.au.

  • You cannot leave comment in this blogpost unless you are a part of the project panel.

    IMPORTANT NOTICE: Outage Requests unavailable due to system upgrade

    What happening?

    As per previous communications about Outage Requests unavailable due to system upgrade sent on the 21 January 2025.

    Essential Energy wishes to inform that there will be no planned outages during the period from 14 April 2025 to 28 April 2025. Due to an upgrade of our outage management system.

    What do you need to do?

    1. For any enquires please contact your local Network Assurance Facilitator (NAF).
    2. Communicate this information to relevant members of your organisation.

    Further Information

    If you need further information, please email aspinfo@essentialenergy.com.au.

  • You cannot leave comment in this blogpost unless you are a part of the project panel.

    Essential Energy Contact List for Level 1 and Level 2 Network Assurance Facilitators

    What is happening?

    We’ve published a list of Level 1 and Level 2 Network Assurance Facilitators (NAFs) and their mobile phone numbers to help you quickly identify the person you need to contact.

    You can find the list on Essential Energy’s Support page – just search for Network Assurance Facilitator (NAF) Contact List.

    What do you need to do?

    1. Review the information on our Support page.
    2. Communicate this information to relevant members of your organisation.

    Further Information

    If you need further information, please email aspinfo@essentialenergy.com.au.

  • You cannot leave comment in this blogpost unless you are a part of the project panel.

    New Guideline for Multiple Points of Supply

    What is happening?

    A new guideline for connection of multiple points of supply is now available on our Connections webpage. Click here to download a copy.

    The new guideline outlines Essential Energy’s requirements and processes for multiple points of supply to a single Lot from our distribution network, clarifying when the arrangement may be allowed, the necessary documentation required and the steps to lodge a request or application.

    What do you need to do?

    1. Review the Multiple Points of Supply Guideline. Click here to download a copy.
    2. Communicate this information to relevant members of your organisation.

    Further Information

    If you need further information, please email aspinfo@essentialenergy.com.au.

  • You cannot leave comment in this blogpost unless you are a part of the project panel.

    Would you like to be a member of the Connections Focus Group?

    What is happening?

    Essential Energy recognises the importance of consultation and collaboration with Accredited Service Providers and Electrical Contractors working on and around our network and have held regular Focus Group session since 2018. This year we are seeking volunteers to join the Focus Group for a 12 month period. This will include attending a one hour virtual session once a month, and if required attending workshops. If you would like to make a difference and be a voice for your peers, then we want to hear from you.

    If you would like to express your interest in being part of the Connections Focus Group for 2025 please email aspinfo@essentialenergy.com.au, the group will be limited to 20 people. The Terms of Reference can be found in the annexture of CEOP2015, Contestable Works Guidelines (Terms and Conditions for Contestable Works) available on the Document Library.

    What do you need to do?

    Express your interest in being part of the Connections Focus Group by email aspinfo@essentialenergy.com.au.

    Further Information

    If you need further information, please email aspinfo@essentialenergy.com.au.

  • You cannot leave comment in this blogpost unless you are a part of the project panel.

    Measuring overhead conductor assets

    What is happening?

    Essential Energy understands that Level 3 ASPs can liaise with Level 1 ASPs to undertake the task of collecting network information from the field.

    An authorised Level 1 ASP can carry out the measurements of overhead conductors via the use of a conductor measuring device and extendable insulated operating stick.

    Before measuring any overhead conductor, the authorised ASP must contact Essential Energy to log on and log off the network.

    Please note that the use of extendable insulated operating sticks in windy conditions should be avoided. Extreme care must be taken not to disturb conductors to reduce any risk of unplanned outages on the network.


    What do you need to do?

    1. Review the above with relevant staff, if unsure please submit a Request for safety advice.
    2. The conductor measuring tool is available through The Energy Network (TEN) Group, click here to view.
    3. Communicate this information to relevant members of your organisation.

    Further Information

    If you need further information, please email aspinfo@essentialenergy.com.au.

  • You cannot leave comment in this blogpost unless you are a part of the project panel.

    Important Update: Deed of Transfer Requirements

    Effective from 1 July 2024, customers who are connecting to our distribution network as part of a Contestable Works project must provide a Deed of Transfer to transfer gifted assets to Essential Energy.

    This ensures proper execution and verification of legal documents necessary for the connection project. Detailed information including key dates and deadlines, steps to follow and important considerations are available in our Deed of Transfer Fact Sheet available on our Support page.

    What do you need to do?

    1. Review the information above and the Deed of Transfer Fact Sheet
    2. Communicate this information to relevant members of your organisation.

    Further Information

    If you need further information, please email aspinfo@essentialenergy.com.au.

  • You cannot leave comment in this blogpost unless you are a part of the project panel.

    Outage Requests unavailable due to system upgrade

    What happening?

    Essential Energy wishes to inform that there will be no planned outages during the period from 14 April 2025 to 28 April 2025. Due to an upgrade of our outage management system.

    What do you need to do?

    1. For any enquires please contact your local Network Assurance Facilitator (NAF).
    2. Communicate this information to relevant members of your organisation.

    Further Information

    If you need further information, please email aspinfo@essentialenergy.com.au.

  • You cannot leave comment in this blogpost unless you are a part of the project panel.

    Update 30: Suspension of all Protected Industrial Action effective immediately

    Essential Energy and the Combined Unions met today to continue bargaining for the 2024 Enterprise Agreement. The meeting was both constructive and positive, reaching in principle agreement on a number of key matters.

    Due to the constructive nature and in a sign of good faith of today’s meeting, the Electrical Trades Union (ETU) have agreed to suspend all protected industrial action, effective immediately and have notified their members accordingly.

    While there remains outstanding items that need to be resolved, reaching an in-principle agreement on some of the key claims is a positive step towards finalising an agreement for all Essential Energy employees.

    We will continue to keep you updated.

    What do you need to do?

    Communicate this information to relevant members of your organisation.

    Further Information

    If you need further information, please email aspinfo@essentialenergy.com.au.

  • You cannot leave comment in this blogpost unless you are a part of the project panel.

    Update 29: Electrical Trades Union Protected Industrial Action at Essential Energy

    The Electrical Trades Union (ETU) has notified Essential Energy of further proposed industrial action commencing on Wednesday 18 December 2024 till Friday 20 December 2024.

    Potential Impacts

    The planned industrial action is likely to create unavoidable disruptions for ASPs, contractors and customers through the possible postponement of planned work. ASPs will receive notice of planned work being postponed on the morning of the job. Notice will be provided through a phone call or email that morning.

    Any job that is postponed will need to be resubmitted via the Essential Connection Portal. For projects not being administered via the Essential Connections Portal, you will need to complete and submit a ‘Request for Planned Outage’ form CEOP6013 via contestableworks@essentialenergy.com.au.

    What do you need to do?

    Communicate this information to relevant members of your organisation.

    Further Information

    If you need further information, please email aspinfo@essentialenergy.com.au.

Page last updated: 15 May 2025, 02:40 PM