Level 1 ASPs

Construction News Engineering

The latest issue of Essential Energy CN26-05 33kV Lucy Aegis Switchgear is now available, click here to view.

What do you need to do?

1. Please read and familiarise yourself with the content.
2. Communicate this information to relevant members of your organisation.

Further Information

If you need further information, please contact David Shephard or Aaron Green via email.

What is happening?

Essential Energy has an External Sales Department where you can purchase equipment, materials and hardware from the CEOM7004 - Approved Materials List for use only on Essential Energy's network.

We would like to provide an update, unfortunately our suppliers are currently facing long lead times. Please refer to the communications sent out on 29 January 2026, External Sales experiencing long lead times.

Current Lead Times

Standard orders have an approximate 4 week lead time. You will be advised if any items are on back order, including an estimated time of arrival.

Warehouse Collection Locations

Accredited Service Providers (ASPs) order collections are only available from the following locations:

• Wagga Wagga Warehouse - 59–87 Hammond Avenue Wagga Wagga NSW 2650
• Grafton Warehouse - 187 Lawrence Road Grafton NSW 2460

Note: It is the ASPs responsibility to organise transport for order collection. Please ensure appropriate arrangements are made prior to collection.

Further Information

If you need further information in relation to lead times, please email external.sales@essentialenergy.com.au.

What is happening?

The latest IdentityONE update is now available in the Apple App Store. It includes bug fixes that will improve detection of existing credentials.

There is no change for Android users.

If you have an iPhone or iPad, please go to the Apple App Store and manually update the IdentityONE mobile application to the latest version 2.1.33, as seen in the image.

What do you need to do?

1. If you have an apple device, ensure you are on the latest version of IdentiyONE.
2. Communicate this information to relevant members of your organisation.

Further Information

If you need further information, please email eesecurity@essentialenergy.com.au.

Construction News Engineering

The latest issue of Essential Energy CN26-04 CEOM7098 Clarification of Underground Cable Derating Requirements is now available, click here to view.

What do you need to do?

1. Please read and familiarise yourself with the content.
2. Communicate this information to relevant members of your organisation.

Further Information

If you need further information, please contact Sujay Orpe or Peter Couch via email.

What is happening?

The Youreka Mobile app has been updated to version 6.0.1.

To ensure you’re using the latest version, please go to your Apple App Store or Android Google Play and search ‘Youreka’ to check if a manual update is required.

You will need to do this before Wednesday 8 April 2026 to enable your created forms to sync correctly with the Essential Connections Portal. 

Please note: Depending on your device settings, your apps may update automatically, and no manual update will be required.  

What do you need to do?

1. Communicate this information to relevant members of your organisation.
2. Ensure you are using the latest version of the Youreka Mobile app on your mobile device.

Further Information

If you need further information, please email aspinfo@essentialenergy.com.au.

What is happening?

Essential Energy has observed an increase in planned outages extending beyond the approved outage timeframe. Outage overruns have a direct impact on customers, businesses, and Essential Energy’s operational and regulatory obligations.

Level 1 Accredited Service Providers (ASPs) are reminded that it is their responsibility to adequately resource, plan and deliver all works within the approved outage timeframe.

Essential Energy’s Level 1 ASP Agreement and supporting policies outline the following outage requirements:

• Only the approved scope of work detailed in the outage request and access permit may be carried out during an outage.
• Any additional or out of scope work must not be undertaken without prior approval from Essential Energy (including the issuer of the access permit and System Control, where applicable).
• Where an ASP becomes aware that an outage is likely to exceed the approved timeframe, early notification to the Essential Energy’s representative is required.

Although Essential Energy recognises that unexpected problems can occur, frequent or preventable outage overruns are considered unacceptable.

Consequences of Outage Overruns

Where an outage overrun is determined to be attributable to the ASP (including inadequate planning, resourcing, or undertaking unauthorised additional works), Essential Energy may apply one or more of the following actions:

• Recovery of additional costs incurred by Essential Energy as a result of the overrun, which could also include investigation costs.
• Issuing of a non-compliance under the Contestable Works framework.
• Reduced outage timeframes approved for future works.
• Review or suspension of ASP authorisation to undertake contestable works on Essential Energy’s network.

What do you need to do?

1. Review supporting policies, CEOP2045 - Division Procedure: Access Permit and CEOP2015 - Division Procedure: Contestable Works Guidelines (Terms and Conditions for Contestable Works) available on the Document Library.
2. Communicate this information to relevant members of your organisation.

Further Information

If you need further information, please email aspinfo@essentialenergy.com.au.

What's happening?

Essential Energy wishes to clarify the requirements outlined in CEOP2015 - Division Procedure: Contestable Works Guidelines (Terms and Conditions for Contestable Works) 2.8.2.8 Request for Connection.

The current issue 14 states that a minimum of 5 days’ notice is required for Live Connections, this applies only to ‘Live Work Requests.’ For Connection Requests where Essential Energy performs the live connection, connection requests must be lodged a minimum of 28 days prior to the connection date.

What do you need to do?

1. View CEOP2015 - Division Procedure: Contestable Works Guidelines (Terms and Conditions for Contestable Works) via the Document Library.
2. Communicate this information to relevant members of your organisation.

Further Information

If you need further information, please email aspinfo@essentialenergy.com.au.

Construction News Engineering

The latest issue of Essential Energy Construction News 26-03 CEOM7103.10 Pole Footings Update is now available, click here to view.

What do you need to do?

1. Please read and familiarise yourself with the content.
2. Communicate this information to relevant members of your organisation.

Further Information

If you need further information, please contact Stephen Palmer or Andrew Pratt via email.

What is happening?

Essential Energy has been advised by the ASP Scheme (Department of Climate Change, Energy, the Environment and Water) will be introducing a new Accredited Service Provider (ASP) online Platform effective from the 16 March 2026.

What you need to do?

1. For more information, please refer to the website.
2. Communicate this information to relevant members of your organisation.

Further Information

If you need further information, please email asp.scheme@planning.nsw.gov.au.

What is happening?

Essential Energy has introduced CECG6923 - Safety in Design Guidelines for Contestable Works, establishing the minimum requirements for applying Safety in Design processes in all contestable design activities completed on Essential Energy’s network. The guideline has been developed to support designers in implementing their Safety in Design obligations under legislative requirements.

The guideline is available on Essential Energy’s Document Library. A Safety in Design Register template has also been developed and is available on the Essential Connections Support Page and can be accessed by searching “Safety in Design” or by following the link.

The guideline provides designers with a structured, lifecycle‑focused approach to identifying, assessing, and managing hazards associated with electrical infrastructure design. It outlines Safety in Design principles and methodologies, duty holder responsibilities under the Work Health and Safety Act 2011 and the Work Health and Safety Regulation 2025.

These guidelines should now be applied to all contestable designs. Designers shall ensure risks are eliminated, or where elimination is not reasonably practicable, minimised so far as is reasonably practicable, and incorporated into the design process and documentation.

The following documents are required as part of a design submission:

• A Safe Design Report
• A Safety in Design Risk Register

These guidelines reinforce the legislative responsibilities of designers, clarify Essential Energy expectations, and promote safer outcomes across construction, operation, maintenance, and decommissioning of assets. Accredited Service Providers may either utilise the Safety in Design Risk Register template provided or ensure that their own Safety in Design processes and documentation meet, at a minimum, the requirements specified in this guideline.

From 1 May 2026, the minimum requirements outlined in the guidelines will be assessed by Essential Energy during the design review.

What do you need to do?

1. Review CECG6923 - Safety in Design Guidelines for Contestable Works via the Document Library.
2. Apply the Safety in Design process and documentation requirements to all current and future contestable designs.
3. Communicate this information to relevant members of your organisation.
4. Ensure all design submissions include the required Safe Design Report and Risk Register.

Further Information

If you need further information, please email aspinfo@essentialenergy.com.au.