What is happening?

The Australian Energy Regulator (AER) has approved Essential Energy’s new regulatory charges for Ancillary Network Services from 1 July 2026.

As an Accredited Service Provider (ASP), Authorised Person (AUP) or Electrical Contractor (EC), please use the new charges applicable to the services you provide when preparing quotations for work to be undertaken after 30 June 2026.

What do you need to do?

1. Review the Price Schedule for Ancillary Network Services - 1 July 2026 available on the Essential Energy website
2. Accredited Service Providers, Authorised Persons and Electrical Contractors should consider pricing changes when preparing quotations for customers regarding future work
3. Communicate this information to relevant members of your organisation.

Further information

If you need further information, please email aspinfo@essentialenergy.com.au.

What is happening?

The Essential Energy Connections virtual forum was held on 28 April 2026. To view the supporting slide deck, click here.

What do you need to do?

Communicate this information to relevant members of your organisation.

Further Information

If you need further information, please email aspinfo@essentialenergy.com.au.

Construction News Engineering

The latest issue of Essential Energy CN26-05 33kV Lucy Aegis Switchgear is now available, click here to view.

What do you need to do?

1. Please read and familiarise yourself with the content.
2. Communicate this information to relevant members of your organisation.

Further Information

If you need further information, please contact David Shephard or Aaron Green via email.

What is happening?

Essential Energy’s Biannual Connections forum will be held on Tuesday 28 April 2026 via Microsoft Teams. In this round, we’ll be covering a range of topics including:

• Safety – what are we seeing
• Network assurance – what are we seeing and how you can help us
• Changes to the asset label process
• Reminder about the Level 3 Authorisation Agreement
• More information on the design certification audit tool
• Public lighting – changes to metering for type 8 & 9 lights
• How we can all help our agricultural customers electrify their diesel pumping
• Introducing the Essential Energy Training Academy
• Update from the Department of Climate Change, Energy, the Environment and Water
• Ask us anything Q&A session

We encourage you to participate in this forum. You’ll have the opportunity to discuss our plans and initiatives, and to ask questions or raise issues with Essential Energy team members This includes time allocated for you to ask us anything.

To help us better respond to your questions on the day, please email aspinfo@essentialenergy.com.au with the topics or issues you would like addressed.

Note: this is a live session, and a recording will not be shared.

Registration

The forum will be held on Tuesday 28 April 2026 from 9.00 am to 12.00 noon – please click here to register.

What do you need to do?

1. Click on register to reserve your spot
2. Communicate this information to relevant members of your organisation.

Further Information

If you need further information, please email aspinfo@essentialenergy.com.au.

What is happening?

Essential Energy has an External Sales Department where you can purchase equipment, materials and hardware from the CEOM7004 - Approved Materials List for use only on Essential Energy's network.

We would like to provide an update, unfortunately our suppliers are currently facing long lead times. Please refer to the communications sent out on 29 January 2026, External Sales experiencing long lead times.

Current Lead Times

Standard orders have an approximate 4 week lead time. You will be advised if any items are on back order, including an estimated time of arrival.

Warehouse Collection Locations

Accredited Service Providers (ASPs) order collections are only available from the following locations:

• Wagga Wagga Warehouse - 59–87 Hammond Avenue Wagga Wagga NSW 2650
• Grafton Warehouse - 187 Lawrence Road Grafton NSW 2460

Note: It is the ASPs responsibility to organise transport for order collection. Please ensure appropriate arrangements are made prior to collection.

Further Information

If you need further information in relation to lead times, please email external.sales@essentialenergy.com.au.

What is happening?

The latest IdentityONE update is now available in the Apple App Store. It includes bug fixes that will improve detection of existing credentials.

There is no change for Android users.

If you have an iPhone or iPad, please go to the Apple App Store and manually update the IdentityONE mobile application to the latest version 2.1.33, as seen in the image.

What do you need to do?

1. If you have an apple device, ensure you are on the latest version of IdentiyONE.
2. Communicate this information to relevant members of your organisation.

Further Information

If you need further information, please email eesecurity@essentialenergy.com.au.

Construction News Engineering

The latest issue of Essential Energy CN26-04 CEOM7098 Clarification of Underground Cable Derating Requirements is now available, click here to view.

What do you need to do?

1. Please read and familiarise yourself with the content.
2. Communicate this information to relevant members of your organisation.

Further Information

If you need further information, please contact Sujay Orpe or Peter Couch via email.

Certification Audit Tool

Essential Energy have developed a Certification Audit Tool to support a more consistent, transparent, and efficient approach to reviewing design submissions as part of the certification process. The tool provides customers and reviewers a structured, repeatable method for assessing design compliance.

The Certification Audit Tool is available on the Essential Connections Support Page and can be accessed by searching “Audit” or by following the link.

The Certification Audit Tool is currently under development and refinement. Version v1.0 has been prepared to support initial use and feedback.

The tool will be used in its current format for project assessment; however, no score will be generated. Assessment records will be used to carefully calibrate the tool to ensure that scoring for each project is an accurate representation of the design submissions received. When scoring functionality has been enabled, an updated version of the tool will be provided.

What do you need to do?

1. Download a copy of the Certification Audit Tool from the Essential Connections Support Page.
2. Incorporate the use of this tool into your Quality Assurance processes for all current and future contestable designs.
3. Provide any feedback via email to aspinfo@essentialenergy.com.au.
4. Communicate this information to relevant members of your organisation.

Further Information

If you need further information, please email aspinfo@essentialenergy.com.au.

Construction News Engineering

The latest issue of Essential Energy Construction News 26-03 CEOM7103.10 Pole Footings Update is now available, click here to view.

What do you need to do?

1. Please read and familiarise yourself with the content.
2. Communicate this information to relevant members of your organisation.

Further Information

If you need further information, please contact Stephen Palmer or Andrew Pratt via email.

What is happening?

Essential Energy has been advised by the ASP Scheme (Department of Climate Change, Energy, the Environment and Water) will be introducing a new Accredited Service Provider (ASP) online Platform effective from the 16 March 2026.

What you need to do?

1. For more information, please refer to the website.
2. Communicate this information to relevant members of your organisation.

Further Information

If you need further information, please email asp.scheme@planning.nsw.gov.au.