You cannot leave comment in this blogpost unless you are a part of the project panel.
You cannot leave comment in this blogpost unless you are a part of the project panel.
What is happening?
The Youreka Mobile app has been updated to version 6.0.1.
To ensure you’re using the latest version, please go to your Apple App Store or Android Google Play and search ‘Youreka’ to check if a manual update is required.
You will need to do this before Wednesday 8 April 2026 to enable your created forms to sync correctly with the Essential Connections Portal.
Please note: Depending on your device settings, your apps may update automatically, and no manual update will be required.
What do you need to do?
- Communicate this information to relevant members of your organisation.
- Ensure you are using the latest version of the Youreka Mobile app on your mobile device.
Further Information
If you need further information, please email aspinfo@essentialenergy.com.au.
You cannot leave comment in this blogpost unless you are a part of the project panel.
What is happening?
Essential Energy has observed an increase in planned outages extending beyond the approved outage timeframe. Outage overruns have a direct impact on customers, businesses, and Essential Energy’s operational and regulatory obligations.
Level 1 Accredited Service Providers (ASPs) are reminded that it is their responsibility to adequately resource, plan and deliver all works within the approved outage timeframe.
Essential Energy’s Level 1 ASP Agreement and supporting policies outline the following outage requirements:
- Only the approved scope of work detailed in the outage request and access permit may be carried out during an outage.
- Any additional or out of scope work must not be undertaken without prior approval from Essential Energy (including the issuer of the access permit and System Control, where applicable).
- Where an ASP becomes aware that an outage is likely to exceed the approved timeframe, early notification to the Essential Energy’s representative is required.
Although Essential Energy recognises that unexpected problems can occur, frequent or preventable outage overruns are considered unacceptable.
Consequences of Outage Overruns
Where an outage overrun is determined to be attributable to the ASP (including inadequate planning, resourcing, or undertaking unauthorised additional works), Essential Energy may apply one or more of the following actions:
- Recovery of additional costs incurred by Essential Energy as a result of the overrun, which could also include investigation costs.
- Issuing of a non-compliance under the Contestable Works framework.
- Reduced outage timeframes approved for future works.
- Review or suspension of ASP authorisation to undertake contestable works on Essential Energy’s network.
What do you need to do?
- Review supporting policies, CEOP2045 - Division Procedure: Access Permit and CEOP2015 - Division Procedure: Contestable Works Guidelines (Terms and Conditions for Contestable Works) available on the Document Library.
- Communicate this information to relevant members of your organisation.
Further Information
If you need further information, please email aspinfo@essentialenergy.com.au.
You cannot leave comment in this blogpost unless you are a part of the project panel.
You cannot leave comment in this blogpost unless you are a part of the project panel.
You cannot leave comment in this blogpost unless you are a part of the project panel.
What is happening?
Essential Energy has been advised by the ASP Scheme (Department of Climate Change, Energy, the Environment and Water) will be introducing a new Accredited Service Provider (ASP) online Platform effective from the 16 March 2026.
What you need to do?
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For more information, please refer to the website.
- Communicate this information to relevant members of your organisation.
Further Information
If you need further information, please email asp.scheme@planning.nsw.gov.au.
You cannot leave comment in this blogpost unless you are a part of the project panel.
What is happening?
Essential Energy has introduced CECG6923 - Safety in Design Guidelines for Contestable Works, establishing the minimum requirements for applying Safety in Design processes in all contestable design activities completed on Essential Energy’s network. The guideline has been developed to support designers in implementing their Safety in Design obligations under legislative requirements.
The guideline is available on Essential Energy’s Document Library. A Safety in Design Register template has also been developed and is available on the Essential Connections Support Page and can be accessed by searching “Safety in Design” or by following the link.
The guideline provides designers with a structured, lifecycle‑focused approach to identifying, assessing, and managing hazards associated with electrical infrastructure design. It outlines Safety in Design principles and methodologies, duty holder responsibilities under the Work Health and Safety Act 2011 and the Work Health and Safety Regulation 2025.
These guidelines should now be applied to all contestable designs. Designers shall ensure risks are eliminated, or where elimination is not reasonably practicable, minimised so far as is reasonably practicable, and incorporated into the design process and documentation.
The following documents are required as part of a design submission:
- A Safe Design Report
- A Safety in Design Risk Register
These guidelines reinforce the legislative responsibilities of designers, clarify Essential Energy expectations, and promote safer outcomes across construction, operation, maintenance, and decommissioning of assets. Accredited Service Providers may either utilise the Safety in Design Risk Register template provided or ensure that their own Safety in Design processes and documentation meet, at a minimum, the requirements specified in this guideline.
From 1 May 2026, the minimum requirements outlined in the guidelines will be assessed by Essential Energy during the design review.
What do you need to do?
- Review CECG6923 - Safety in Design Guidelines for Contestable Works via the Document Library.
- Apply the Safety in Design process and documentation requirements to all current and future contestable designs.
- Communicate this information to relevant members of your organisation.
- Ensure all design submissions include the required Safe Design Report and Risk Register.
Further Information
If you need further information, please email aspinfo@essentialenergy.com.au.
You cannot leave comment in this blogpost unless you are a part of the project panel.
You cannot leave comment in this blogpost unless you are a part of the project panel.
What is happening?
This year, we're trying something new. We're offering a designated Level 1 Accredited Service Providers (ASPs) opt-in 'Ask Us Anything' session. If you have questions, we hope to provide answers – whether they're about Essential Connections or anything related to contestable work undertaken by Level 1 ASPs. You're welcome to join at any time during the hour to ask questions, and you can stay for as long as you need.
The session is on Tuesday 17 March 2026 from 9.00 to 10.00 am click here to register.
What do you need to do?
- Ensure you are registered to attend the Level 1 ASP opt-in ask us anything session.
- Communicate this information to relevant members of your organisation.
Further Information
If you need further information, please email aspinfo@essentialenergy.com.au.
You cannot leave comment in this blogpost unless you are a part of the project panel.
What in the communications?
Following reported issues with the QR2id App functionality, Essential Energy has made enquiries with the Application Developer. We are now aware of an issue affecting Apple iDevices and all apps requiring photo library access.
Solution:
- Go to Settings on your iDevice > Screen Time > Content & Privacy Restrictions > Photos > Allow Changes
- Then delete and reinstall the apps you want to give full access to your camera roll. This should prompt a request to enable photo and camera access.
For additional assistance, users should call 07 3380 4600 or email support@qr2id.com.
What do you need to do?
Communicate this information to relevant members of your organisation.
Further Information
If you need further information, please email support@qr2id.com.
Safety Briefs/Alerts
Briefing – CEOM7098 issue 16 - Underground Design manual changes (382 KB) (pdf)
