Level 3 ASPs

What is Happening?

To enable Essential Energy to transition to a new, upgraded financial system in mid-August 2021, we need to pause the issuing of invoices from Essential Energy between 21 July and 16 August 2021.

Invoices will recommence on 16 August 2021 with Essential Energy’s new bank account details and will be sent via your company’s nominated email address listed in our system. To ensure we have the correct email address for your company, please email accounts.receivable@essentialenergy.com.au with your company name and preferred email address.

What do you need to do?

1. Email accounts.receivable@essentialenergy.com.au with your company name and preferred email address.
2. Ensure your Essential Energy’s new bank details are updated in your system from 16 August 2021 (new details can be found on invoices issued from this date).
3. All invoices will pause between 21 July 2021 and 16 August 2021.
4. Communicate this information to relevant members of your organisation.

Further Information

If you need further information, please email aspinfo@essentialenergy.com.au.

What is Happening?

To enable Essential Energy to transition to a new, upgraded financial system in mid-August 2021, we need to pause External Sales quotations and orders between 10 July 2021 and 16 August 2021.

No External Sales orders or quotations will be processed during this period.

What do you need to do?

1. Please ensure your jobs and required orders are planned ahead to cover a minimum four-week period.
2. All orders covering this period must be submitted by Friday, 9 July 2021.
3. Communicate this information to relevant members of your organisation.

Further Information

If you need further information, please email aspinfo@essentialenergy.com.au

What is happening?

We are implementing the next enhancement to Neara, to improve Digital Asset Management capability and your user experience.

We’re offering you a free, three-hour online Zoom training session on the latest enhancement in Neara – Underground Construction. A walk through of a detailed example will also be provided.

Please see Neara Underground Module fact sheet for further details on this enhancement available on Essential Engagement.

Training dates options

Click on one of the options below to reserve your preferred session. A confirmation email will be sent to you with Zoom meeting details.

1. Friday 18 June 2021am: 9.00am – 11:30am, or
2. Tuesday 22 June 2021: 9.00am – 11.30am, or
   
3. Tuesday 22 June 2021: 1.00pm – 3.30pm

Prior to the sessions, training materials will be available from Essential Engagement.

Neara Automated Checklist

Following on from our recent Neara training sessions on Automated Checks, the Neara Automated Checks Checklist will be available soon and April’s training session are now available on Essential Energy's Document Library and Essential Engagement.

What do you need to do?

1. Review the Neara Underground Module fact sheet.
2. Select session date above and reserve your spot to attend a Neara Underground Construction training.
3. Communicate this information to relevant members of your organisation.
4. Review training recordings (which will also be made available on above links) following sessions for future reference.

Further Information

If you need further information, please email aspinfo@essentialenergy.com.au

What is happening?

After some recent incidents and inquiries from the ASP forums Essential Energy would like to inform Accredited Service Providers (ASPs) of their responsibilities

• Part 3 of the Electricity Supply Act 1995 (the Act), Section 31A, a person who provides contestable network services must be accredited, in accordance with the Electricity Supply (Safety and Network Management) Regulation 2014, to provide those services (an ASP).
• The NSW Accredited Service Provider (ASP) Scheme Rules (Scheme Rules) details the requirements for a Company/Business to be accredited and a worker to be registered under a Company/Business accreditation.
• Once an individual and or company (Business) is accredited as an ASP, any person engaged to carry out contestable work on behalf of that ASP must be:
  • Registered with the ASP Scheme, and
  • Authorised by the relevant local distributor to perform contestable network service.

Accreditation is not transferable. Therefore, if an ASP changes to operate under a new ACN, the new company will be required to make a new application to be accredited under the ASP Scheme.

All ASPs are required to register with the Scheme any personnel who will be performing work on or near existing electricity network on behalf of the ASP and for which the ASP is accredited.

An ASP must notify the Scheme of changes in staff. Personnel, including employees and sub-contractors, will not be able to be authorised by the local electricity distributor until they have been registered by the Scheme.

What do you need to do?

1. Review the above and ensure all workers are registered and authorised before undertaking contestable works.
2. Communicate this information to relevant members of your organisation.

Further Information

If you need further information, please email aspinfo@essentialenergy.com.au

What is Happening?

The regulator mounting platform assembly Cat No 115526 item 3 bracket below has been changed to improve the bolted connection design.

The HV regulator construction drawings in Section CEOM7104 of the Overhead Construction Manual have been updated for this change and use 4 x M24 kingbolts in place of the previously used threaded rod to attach the brackets to the pole.

The latest construction drawings are now available on Essential Energy’s Document Library.

What do you need to do?

Communicate this information to relevant members of your organisation.

Further Information

If you need further information, please email aspinfo@essentialenergy.com.au

What is happening?

The AER has approved Essential Energy’s new regulatory charges for Ancillary Network Services from 1 July 2021.

As an Accredited Service Provider (ASP), Authorised Person (AUP) or Electrical Contractor (EC), please use the new charges applicable to the services you provide when preparing quotations for work to be undertaken after 30 June 2021.

What do you need to do?

1. Review the 2021-22 Pricing Schedules for Ancillary Network Services available on the Essential Energy website
2. Accredited Service Providers, Authorised Persons and Electrical Contractors should consider pricing changes when preparing quotations for customers regarding future work
3. Communicate this information to relevant members of your organisation.

Further information

You can read more about Essential Energy’s Ancillary Network Services pricing on our website at: Essential Energy > Our Network > Network Pricing and Regulatory report > Network.

If you need further information, please email aspinfo@essentialenergy.com.au

What is happening?

From 24 May 2021, all new low voltage customer switchboards with ratings of more than 100A per phase must comply with AS/NZ 61439.

Non-compliant submissions for Essential Energy review of switchboards more than 100A will be returned for revision.

To ensure your compliance and avoid processing delays, please familiarise yourself with standard AS/NZ 61439.

What do you need to do?

1. Review the above key changes in AS/NZ 61439 and submit switchboards for review to: switchboard.review@essentialenergy.com.au.
2. Communicate this information to relevant members of your organisation.

Further Information

If you need further information, please email aspinfo@essentialenergy.com.au or contact your local Network Assurance Facilitator.

What is happening?

In July 2020 Essential Energy made a 3D model of our overhead network, construction libraries and LiDAR data available to Level 3 ASPs. This information is available to access for Accredited Service Providers who are registered 3A and/or 3B employees with the NSW Department of Planning, Industry & Environment. If this is you, then you have the option to request access through Neara – a third party an online platform for power line design.

Before access to Essential Energy’s 3D model on the Neara platform is granted you will need to be registered for the BetterConnect Portal. Access to the BetterConect Portal is free. If you do not have access to the BetterConnect Portal please email aspinfo@essentialenergy.com.au, requesting registration to the BetterConnect Portal.

If you are already registered for the BetterConnect Portal please complete the ‘Access Request for Neara' form and submit to aspinfo@essentialenergy.com.au. Once received your request this will be processed, and you will gain access.

Further Information

Further information on Neara and the 3D Model can be found on Essential Engagement, under Digital Asset Management.

Visit the Neara website - especially their support pages, for further information, FAQs, tutorials, troubleshooting and access to the community forums at: https://neara.com.

If you need further information, please email aspinfo@essentialenergy.com.au.

What is happening?

On 20 April 2021 Australian utility SaaS business Power Lines Pro has been rebranded and is now called Neara, for more information please read the media release located on Essential Engagement.

We have made some changes to Neara to improve Digital Asset Management capability and your user experience.

We’re offering you a free, three-hour online Zoom training session on the latest enhancement in Neara - the Design Checklist, which will automate many strength and clearance checks. The session will include a walk through of a detailed example.

Training date options

Click on one of the options below to reserve your preferred session. A confirmation email will be sent to you with Zoom meeting details.

1. Wednesday 21 April 2021 from 1:00pm to 4:00pm.
2. Thursday 22 April 2021 from 10:00am to 1.00pm.
3. Friday 23 April 2021 from 9:00am to 12:00pm.

We have made available the training materials for these sessions, please visit Essential Engagement.

What do you need to do?

1. Select the session date above and reserve your spot to attend a Neara Design Checklist training.
2. Communicate this information to relevant members of your organisation.

Further Information

If you need further information, please email aspinfo@essentialenergy.com.au.

What is happening?

To protect everyone’s health and safety, we’ll hold our next round of ASP engagement forums via Zoom, rather than face to face.

In this round, we’ll be covering a range of topics including safety, bushfire zoning and vegetation management, CEOP2015 Contestable Works Guidelines, inspection and assessment of ASP works. We will also be giving you an initiative updates on Design and Certification, Power Lines Pro and BetterConnect.

We encourage you to participate in these forums. You’ll have the opportunity to discuss our plans and initiatives, and to ask questions or raise issues with Essential Energy team members.

Dates and times

Click on one of the options below to reserve your preferred session (all sessions will have the same content).

• Session 1: Tuesday, 27 April 2021 at 5:00pm to 7:00pm
• Session 2: Thursday, 29 April 2021 at 5:00pm to 7:00pm
• Session 3: Tuesday, 4 May 2021 at 11:00am to 1:00pm

A confirmation email will be sent to you with the Zoom meeting details once you have registered.

What do you need to do?

1. Select the session date above and reserve your spot to attend one of our forums.
2. Communicate this information to relevant members of your organisation.

Further Information

If you need further information, please email aspinfo@essentialenergy.com.au