Level 2 ASPs


Level 2 ASPs install overhead or underground service lines between the electrical wiring on a Connection Applicant’s premise and the electricity network. This includes connecting service lines to the network and making the connection live.

  • Proactive discussions, engagement and insights from Level 2 Accredited Service Providers;
  • Critical information updates; and
  • Other useful and relevant information.

If you need further information or support, please email aspinfo@essentialenergy.com.au


Level 2 ASPs install overhead or underground service lines between the electrical wiring on a Connection Applicant’s premise and the electricity network. This includes connecting service lines to the network and making the connection live.

  • Proactive discussions, engagement and insights from Level 2 Accredited Service Providers;
  • Critical information updates; and
  • Other useful and relevant information.

If you need further information or support, please email aspinfo@essentialenergy.com.au

  • You cannot leave comment in this blogpost unless you are a part of the project panel.

    Reduced staff availability for Contestable Works services

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    What is Happening?

    During the period from 17 June 2019 to 20 June 2019 contestable works designers and network assurance facilitators will have limited resources available as we are attending training.

    We appreciate your patience during this period. For any major issue during this period please contact David Wilson via email david.wilson@essentialenergy.com.au

    What do you need to do?

    • Communicate this information to relevant members of your organisation.
    Further Information

    If you need further information, please email aspinfo@essentialenergy.com.au

  • You cannot leave comment in this blogpost unless you are a part of the project panel.

    Safety Brief 855 – Porcelain Fuse Assemblies

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    What is Happening?

    Essential Energy has been informed by Energy Queensland that asbestos containing materials have been found in some of the fuse carriers on their 45amp LV porcelain fuse assemblies. Initial investigations at Essential Energy show that we may have some of these fuse assemblies in our network which must be treated as containing bonded asbestos, until further testing can be done by Essential Energy.

    Safety Brief 855 - Porcelain Fuse Assemblies is being shared for your information and can be accessed from Essential Energy’s Document Library

    Further Information

    If you need further information, please email aspinfo@essentialenergy.com.au
  • You cannot leave comment in this blogpost unless you are a part of the project panel.

    ISSC Safety Alert - Testing of connections to low voltage electricity networks

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    What is Happening?

    The NSW Industry Safety Steering Committee (ISSC) is a body established by the Minister for Energy to identify opportunities for, and take appropriate actions to, facilitate prompt and effective resolution of safety issues relating to the electricity networks.

    The ISSC has developed a safety alert to reinforce the need for polarity and neutral integrity testing for workers performing service work on the low voltage network. This alert outlines the minimum testing procedures and specific control measures that should be undertaken.

    The ISSC Safety Alert is being shared for your information and can be accessed from Essential Energy’s Document Library

    Further Information

    If you need further information, please email aspinfo@essentialenergy.com.au
  • You cannot leave comment in this blogpost unless you are a part of the project panel.

    Draft Price Schedule for Ancillary Network Services 2019-24

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    Background

    Essential Energy recently received the Australian Energy Regulator (AER) Final Distribution Determination for Ancillary Network Services covering the 2019-24 Regulatory Control Period (RCP). This determination regulates the pricing structure for Essential Energy to provide services to external customers.

    What does this mean for you?

    From 1 July 2019, Essential Energy will implement approved Ancillary Network Services as per the AER’s determination.

    To help you understand any changes in services and charges, we have developed supporting information and application guidelines by ASP level. These documents will be located on Essential Energy’s Document Library.

    Please note, however, that throughout the 2019-24 RCP, Essential Energy may introduce several new regulatory services in targeted areas, based on external feedback, statutory changes and to better reflect the way services are provided.

    Additionally, implementation of the AER’s determination by Essential Energy from 1 July 2019 will incur CPI and other cost increases each year until 30 June 2024. ASPs should review service and price changes when preparing quotations for future work.

    Where is information about the changes available?


    What do you need to do?

    1. Review the draft Price Schedule for Ancillary Network Services 1 July 2019 and the ASP Change Overview located on Essential Energy’s Document Library and Essential Engagement
    2. Communicate this information to relevant members of your organisation

    Further Information

    If you need further information, please email aspinfo@essentialenergy.com.au

  • You cannot leave comment in this blogpost unless you are a part of the project panel.

    Reminder - Authorising your connection

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    What is happening?

    Essential Energy has seen an increase in the volume of connections and connection applications that are late or missing the required documentation, particularly for smart meter new connections.
    This aligns to Section 68 of the Electricity Supply Act 1995 which states that it is an offence to connect an electrical installation to Essential Energy’s network unless authorised to do so.

    What do you need to do?

    1. As per the NSW Service and installation rules; the following paperwork is required in a timely manner by Essential Energy to authorise your connection:

      2. What’s Required By Who By When
      A. Connection Application via: https://www.essentialenergy.com.au/our-network/connecting-to-the-network Accredited Service Provider (ASP), Electrical Contractor or Customer Before any physical work can commence for your connection
      B. Certificate of Compliance for Electrical Work (CCEW) via Secure Web Forms (SWF): https://swf.essentialenergy.com.au/swf Electrical Contractor Within 7 days of completing any safety and compliance test on an electrical installation
      C. Notification of Service Work (NOSW) via Secure Web Forms (SWF): https://swf.essentialenergy.com.au/swf Level 2 - Accredited Service Provider (ASP) Within 48 hours of completing work to connect to the network

    2. Communicate this information to relevant members of your organisation

    Further Information

    If you need further information, please email aspinfo@essentialenergy.com.au
  • You cannot leave comment in this blogpost unless you are a part of the project panel.

    Safety Alert - Ausgrid Power Line Worker Fatality

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    What is Happening?

    On Tuesday 2 April, an Ausgrid power line worker, who was performing live low voltage maintenance work at Lane Cove in Sydney, received a serious electric shock. The work crew on site performed immediate first aid until medical help arrived and he was transported to hospital.
    It was with great sadness we were informed yesterday the employee had died from the injuries sustained.

    Effective immediately and until further notice temporary restrictions are in place for all live low voltage pole and / or low voltage cross arm replacements involving open wire exposed conductors.

    What do you need to do?

    Communicate this information to relevant members of your organisation.

    Further Information

    If you need further information, please email aspinfo@essentialenergy.com.au
  • You cannot leave comment in this blogpost unless you are a part of the project panel.

    Safety Brief SB-839 Nifty Lift Sub Frame Cracking

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    What is Happening?

    During recent major inspections Mobile Elevated Work Platform (MEWP), manufacturer Nifty Lift identified cracking along the turret box/pedestal to subframe weld on two units. The units were not owned by Essential Energy but operated in a similar environment.

    The cracking had not been detected during routine inspections.

    On Monday 18 February the manufacturer issued advice that the turret box to subframe weld should be inspected as part of the quarterly inspections on NL170RKT and NL180RKT model MEWPs.

    The manufacturer also recommended that equipment owners conduct an out of cycle inspection, to ensure that no undetected cracking in this section has occurred.

    Safety Brief 839 - Nifty Lift Sub Frame Cracking is being shared for your information and can be accessed from Essential Energy’s Document Library

    Further Information

    If you need further information, please email aspinfo@essentialenergy.com.au
  • You cannot leave comment in this blogpost unless you are a part of the project panel.

    Reminder Essential Energy ASP Forums March/April 2019

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    As part of our commitment to improve our relationship and communications with ASPs Essential Energy are holding our next round of forums. The purpose of these forums is for ASPs to come along and hear about the latest news in the ASP space and to ask questions or raise issues with representatives from various Essential Energy teams.


    Dates and locations of ASP forums:

    • Coffs Harbour 18th March 2019 (Coffs Ex-Services Club – 2-6 Vernon St Coffs Harbour)
    • Tweed Heads19th March 2019 (Tweed Heads Bowls Club – Cnr Wharf & Florence St Tweed Heads)
    • Tamworth 25th March 2019 (Tamworth West Leagues Club – 58 Phillip St Tamworth West)
    • Queanbeyan 2nd April 2019 (Raiders Belconnen – Hardwick Cres Holt)
    • Moruya 3rd April 2019 (Moruya Golf Club – Evans St Moruya)

    Forums will commence from 5pm at the above locations, with light refreshments available. To determine venue sizes we would appreciate any ASPs who wish to attend complete a survey or email aspinfo@essentialenergy.com.au with company name, numbers attending, which forum you will be attending and anything you would like to see at our forums.

    Thank you to those that have already expressed interest in attending our forums, please be advise that the scheduled forum at Buronga on 11th April 2019 has been cancelled due to a lack of interest.

    Brief Agenda Items:

    Part 1 - 60 mins

    • Welcome and General ASP Information
    • 2015 review
    • 5125 review
    • Level 1 ASP agreement
    • Level 2 topics (unauthorised connections, solar connections etc)
    • Level 3 specific changes / issues
    • Standards update

    Part 2 – 60 mins

    • Subject Matter Experts (SME) spread across the room allowing ASPs to meet key people and discuss issues

    What do you need to do?

    1. Please complete the survey at engage.essentialenergy.com.au/ASP click on your relevant ASP level, then go into Surveys & Forms
    2. Communicate this information to relevant members of your organisation

    Further information

    If you need further information, please email aspinfo@essentialenergy.com.au
  • You cannot leave comment in this blogpost unless you are a part of the project panel.

    Essential Energy ASP Forums March/April 2019

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    As part of our commitment to improve our relationship and communications with ASPs Essential Energy are holding our next round of forums. The purpose of these forums is for ASPs to come along and hear about the latest news in the ASP space and to ask questions or raise issues with representatives from various Essential Energy teams.

    Dates and locations of ASP forums:

    • Coffs Harbour 18th March 2019 (Coffs Ex-Services Club – 2-6 Vernon St Coffs Harbour)
    • Tweed Heads19th March 2019 (Tweed Heads Bowls Club – Cnr Wharf & Florence St Tweed Heads)
    • Tamworth 25th March 2019 (Tamworth West Leagues Club – 58 Phillip St Tamworth West)
    • Queanbeyan 2nd April 2019 (Raiders Belconnen – Hardwick Cres Holt)
    • Moruya 3rd April 2019 (Moruya Golf Club – Evans St Moruya)
    • Buronga 11th April 2019 (Quality Hotel Mildura Grand – Seventh St Mildura)

    Forums will commence from 5pm at the above locations, with light refreshments available. To determine venue sizes we would appreciate any ASPs who wish to attend complete a survey or email aspinfo@essentialenergy.com.au with company name, numbers attending, which forum you will be attending and anything you would like to see at our forums.


    Brief Agenda Items:

    Part 1 - 60 mins

    • Welcome and General ASP Information
    • 2015 review
    • 5125 review
    • Level 1 ASP agreement
    • Level 2 topics (unauthorised connections, solar connections etc)
    • Level 3 specific changes / issues
    • Standards update

    Part 2 – 60 mins

    • Subject Matter Experts (SME) spread across the room allowing ASPs to meet key people and discuss issues

    What do you need to do?

    1. Please complete the survey at engage.essentialenergy.com.au/ASP click on your relevant ASP level, then go into Surveys & Forms
    2. Communicate this information to relevant members of your organisation

    Further information

    If you need further information, please email aspinfo@essentialenergy.com.au
  • You cannot leave comment in this blogpost unless you are a part of the project panel.

    Authorising your connection

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    What is happening?

    Essential Energy has seen an increase in the volume of connections and connection applications that are missing the required documentation, particularly for smart meter new connections.
    This aligns to Section 68 of the Electricity Supply Act 1995 which states that it is an offence to connect an electrical installation to Essential Energy’s network unless authorised to do so.

    What do you need to do?

    1. As per the NSW Service and installation rules; the following paperwork is required by Essential Energy to authorise your connection:

    What’s Required By Who By When
    A. Connection Application via: https://www.essentialenergy.com.au/our-network/connecting-to-the-network Accredited Service Provider (ASP), Electrical Contractor or Customer Before any physical work can commence for your connection
    B. Certificate of Compliance for Electrical Work (CCEW) via Secure Web Forms (SWF): https://swf.essentialenergy.com.au/swf Accredited Service Provider (ASP) or Electrical Contractor Within 7 days of completing any safety and compliance test on an electrical installation
    C. Notification of Service Work (NOSW) via Secure Web Forms (SWF): https://swf.essentialenergy.com.au/swf Level 2 - Accredited Service Provider (ASP) Within 48 hours of completing work to connect to the network

    2. Communicate this information to relevant members of your organisation

    Further Information

    If you need further information, please email aspinfo@essentialenergy.com.au

Page last updated: 11 Mar 2025, 02:32 PM