Level 2 ASPs


Level 2 ASPs install overhead or underground service lines between the electrical wiring on a Connection Applicant’s premise and the electricity network. This includes connecting service lines to the network and making the connection live.

  • Proactive discussions, engagement and insights from Level 2 Accredited Service Providers;
  • Critical information updates; and
  • Other useful and relevant information.

If you need further information or support, please email aspinfo@essentialenergy.com.au


Level 2 ASPs install overhead or underground service lines between the electrical wiring on a Connection Applicant’s premise and the electricity network. This includes connecting service lines to the network and making the connection live.

  • Proactive discussions, engagement and insights from Level 2 Accredited Service Providers;
  • Critical information updates; and
  • Other useful and relevant information.

If you need further information or support, please email aspinfo@essentialenergy.com.au

  • You cannot leave comment in this blogpost unless you are a part of the project panel.

    Updated Essential Energy Connection Policy

    What’s happening?

    We’ve updated our Connection Policy CEOP2513.06 to align with emerging network and customer requirements.

    Effective from 1 July 2024, the updated policy applies to all customers seeking to connect or alter an existing connection – including regulated Stand-Alone Power Systems (SAPS) – to Essential Energy’s distribution system under Chapter 5A of the National Electricity Rules.

    We’ll provide further updates and advice as we implement the updated requirements.

    Key updates include:

    • clarity on situations where works which would normally be provided on a contestable basis may be classified as non-contestable
    • clarity on when Essential Energy may provide financial contribution towards a connection augmentation
    • thresholds for regulated SAPS
    • provision to reduce an approved connection size through consultation and in good faith, in alignment with our recently released Model Standing Offers.

    What do you need to do?

    1. Communicate this information to relevant members of your organisation.
    2. Review the updated Connection Policy on Document Library.

    Further Information

    If you need further information, please email aspinfo@essentialenergy.com.au.

  • You cannot leave comment in this blogpost unless you are a part of the project panel.

    Update 3: Electrical Trades Union Protected Industrial Action at Essential Energy

    As per our communications from 6 August 2024, the Electrical Trades Union (ETU) provided notice to Essential Energy of its intention to commence protective industrial action effective from 8 August 2024.

    The ETU has notified Essential Energy of further proposed protective industrial action commencing on Wednesday 21 August 2024 and Thursday 22 August 2024.

    Potential Impacts

    The planned industrial action is likely to create unavoidable disruptions for ASPs, contractors and customers through the possible postponement of planned work. ASPs will receive notice of planned work being postponed on the morning of the job. Notice will be provided through a phone call or email that morning.

    Any job that is postponed will need to be resubmitted via the Essential Connection Portal. For projects not being administered via the Essential Connections Portal, you will need to complete and submit a ‘Request for Planned Outage’ form CEOP6013 via contestableworks@essentialenergy.com.au.

    What do you need to do?

    Communicate this information to relevant members of your organisation.

    Further Information

    If you need further information, please email aspinfo@essentialenergy.com.au.

  • You cannot leave comment in this blogpost unless you are a part of the project panel.

    Update 2: Electrical Trades Union Protected Industrial Action at Essential Energy

    As per our communications from 6 August 2024, the Electrical Trades Union (ETU) provided notice to Essential Energy of its intention to commence protective industrial action effective from 8 August 2024.

    The ETU has notified Essential Energy of further proposed protective industrial action commencing on Saturday 17 August 2024 and each consecutive day up to and including Tuesday 20 August 2024.

    Potential Impacts

    The planned industrial action is likely to create unavoidable disruptions for ASPs, contractors and customers through the possible postponement of planned work. ASPs will receive notice of planned work being postponed on the morning of the job. Notice will be provided through a phone call or email that morning.

    Any job that is postponed will need to be resubmitted via the Essential Connection Portal. For projects not being administered via the Essential Connections Portal, you will need to complete and submit a ‘Request for Planned Outage’ form CEOP6013 via contestableworks@essentialenergy.com.au.

    What do you need to do?

    Communicate this information to relevant members of your organisation.

    Further Information

    If you need further information, please email aspinfo@essentialenergy.com.au.

  • You cannot leave comment in this blogpost unless you are a part of the project panel.

    Update 1: Electrical Trades Union Protected Industrial Action at Essential Energy

    As per our communications from 6 August 2024, the Electrical Trades Union (ETU) provided notice to Essential Energy of its intention to commence protective industrial action effective from 8 August 2024.

    The Electrical Trades Union (ETU) has notified Essential Energy of further proposed protective industrial action commencing on Thursday 15 August 2024 and Friday 16 August 2024.

    Potential Impacts

    The planned industrial action is likely to create unavoidable disruptions for ASPs, contractors and customers through the possible postponement of planned work. ASPs will receive notice of planned work being postponed on the morning of the job. Notice will be provided through a phone call or email that morning.

    Any job that is postponed will need to be resubmitted via the Essential Connection Portal. For projects not being administered via the Essential Connections Portal, you will need to complete and submit a ‘Request for Planned Outage’ form CEOP6013 via contestableworks@essentialenergy.com.au.

    What do you need to do?

    Communicate this information to relevant members of your organisation.

    Further Information

    If you need further information, please email aspinfo@essentialenergy.com.au.

  • You cannot leave comment in this blogpost unless you are a part of the project panel.

    Update: Electrical Trades Union Protected Industrial Action at Essential Energy

    As per our communications from 6 August 2024, the Electrical Trades Union (ETU) provided notice to Essential Energy of its intention to commence industrial action effective from 8 August 2024.

    Essential Energy has received further notice of a range of indefinite or periodic bans, including limitations on work tasks and activities. We expect rolling industrial action to continue to take place in the short term and will continue to keep you updated.

    Potential Impacts

    The planned industrial action is likely to create unavoidable disruptions for ASPs, contractors and customers through the possible postponement of planned work. ASPs will receive notice of planned work being postponed on the morning of the job. Notice will be provided through a phone call or email that morning.

    Any job that is postponed will need to be resubmitted via the Essential Connection Portal. For projects not being administered via the Essential Connections Portal, you will need to complete and submit a ‘Request for Planned Outage’ form CEOP6013 via contestableworks@essentialenergy.com.au.

    What do you need to do?

    Communicate this information to relevant members of your organisation.

    Further Information

    If you need further information, please email aspinfo@essentialenergy.com.au.

  • You cannot leave comment in this blogpost unless you are a part of the project panel.

    CEOP2015 Contestable Works Guidelines, Terms and Conditions has been revised

    What is happening?

    A revised version of the CEOP2015 Contestable Works Guidelines, Terms and Conditions for Contestable Works is available in the Document Library.

    It has been reviewed and updated in its entirely to enhance clarity and reflect current processes, including rollout of Construction in the Essential Connections portal.

    Section 8 Revisions provides a summary of major changes.

    While many updates based on feedback from ASPs and internal stakeholders have been incorporated, some recommendations have been logged for further exploration. Any agreed or approved revisions will be included in future updates.

    What do you need to do?

    1. Communicate this information to relevant members of your organisation.
    2. Review the document, on the Document Library

    Further Information

    If you need further information, please email aspinfo@essentialenergy.com.au.

  • You cannot leave comment in this blogpost unless you are a part of the project panel.

    Electrical Trades Union Protected Industrial Action at Essential Energy

    UPDATE:

    On 1 August 2024, the Electrical Trades Union (ETU) provided notice to Essential Energy of its intention to commence industrial action effective from 8 August 2024, with rolling one (1) hour stoppages for participating ETU members.

    Essential Energy has also received notice of a range of other indefinite or periodic bans, including limitations on the following work tasks and activities:

    • Use of a specified range of Information Technology programs and Applications
    • Certifying and inspecting Accredited Service Providers’ (ASPs) designs and projects
    • Verification on Life Support Customers for planned outages
    • Field Staff Switching – meaning that power will not be switched off which will prevent certain planned works from going ahead
    • Locking or unlocking of equipment including electrical cabinets, electrical equipment, switching stations and other hardware devices
    • Issuing of access permits (other than during fault and emergency conditions) and field access authorities for non-Essential Energy employees
    • Creating or writing planned switching sheets.

    Some of the cited actions include a Safety Commitment that ensures a level of employees being available for fault and emergency.

    The safety of our employees, customers and the wider community remains our number one priority. We are reprioritising work to ensure urgent and critical work can be performed as required, and Essential Energy will continue to respond to fault and emergency work throughout the industrial action to help ensure a safe and reliable power supply for all customers.

    Potential Impacts

    The planned industrial action is likely to create unavoidable disruptions for ASPs, contractors and customers through the possible postponement of planned work. ASPs will receive notice of planned work being postponed on the morning of the job. Notice will be provided through a phone call or email that morning.

    Any job that is postponed will need to be resubmitted via the Essential Connection Portal. For projects not being administered via the Essential Connections Portal, a ‘Request for Planned Outage’ form CEOP6013 will need to be completed and submitted via contestableworks@essentialenergy.com.au.

    What do you need to do?

    Communicate this information to relevant members of your organisation.

    Further Information

    If you need further information, please email aspinfo@essentialenergy.com.au.

  • You cannot leave comment in this blogpost unless you are a part of the project panel.

    Essential Energy External Sales

    What’s happening?

    Essential Energy has an External Sales Department from which Accredited Service Providers (ASPs) can purchase equipment, materials, and hardware that are Essential Energy approved for completing projects on the Essential Energy network.

    What does this mean for you?

    • Essential Energy warehouses only stock items approved for use on the Essential Energy network.
    • Prices are regulated by the Australian Energy Regulator.
    • A full list of available items, including item code, description, and purchase price, is available to download, click on CEOM7004 Operational Manual: Standard Contestable (Approved) Materials List
    • Direct to site delivery from the supplier for manufactured, long lead time, and large quantity bulk items (e.g., substation transformers, overhead and underground cable, regulators, streetlights, street columns, conduits).

    Additions to approved materials list

    The composite Poles on the CEOM7004 Operational Manual: Standard Contestable (Approved) Materials List will be made available for purchase through Essential Energy, External Sales. Before placing an order, you will need to obtain a quote for the price and availability of poles and freight from the supplier. Email External Sales on external.sales@essentialenergy.com.au with the following:

    • Your customer / company details and number
    • Contestable Works Project Number
    • Item code of the Composite Pole
    • Quantity of poles to be supplied
    • Delivery site address
    • Purchase Order number

    What do you need to do?

    Go to the Essential Energy website and click on the link Partners Sale of Materials to ASPs.

    Further Information

    If you need further information, please email external.sales@essentialenergy.com.au.

  • You cannot leave comment in this blogpost unless you are a part of the project panel.

    Reminder Ancillary Network Services 2024-29

    Background

    Essential Energy recently received the Australian Energy Regulator (AER) Final Distribution Determination for Ancillary Network Services covering the 2024-29 Regulatory Control Period (RCP). This determination regulates the pricing structure for Essential Energy to provide services to external customers.

    What does this mean for you?

    From 1 July 2024, Essential Energy will implement approved Ancillary Network Services as per the AER’s determination.

    To help you understand these services we have provided the Ancillary Network Services 2024-29 ASP Change Overview document that outlines the changes in services and pricing structures. In addition, we have provided you with an Essential Energy Complexity Matrix Calculator (Open in Edge browser). These items can be downloaded from Essential Energy’s Document Library.

    Please note, however, that throughout the 2024-29 RCP, Essential Energy may introduce several new regulatory services in targeted areas, based on external feedback, statutory changes and to better reflect the way services are provided.

    Additionally, implementation of the AER’s determination by Essential Energy from 1 July 2024 will incur CPI and other cost increases each year until 30 June 2029. ASPs should review service and price changes when preparing quotations for future work.

    Where is information about the changes available?

    Read more about the determination, and access the final full-service pricing on Essential Energy's website called Price Schedule for Ancillary Network Services - 1 July 2024

    Visit the AER website to view all documents associated with the final determination at Essential Energy - Determination 2024-29. For ease of reference, Attachment 16 on the AER web site outlines the new charges for Ancillary Network Services: AER Final Decision Attachment 16 - Alternative Control Services.

    What do you need to do?

    1. Review the final Price Schedule for Ancillary Network Services 1 July 2024 located on Essential Energy's website and Document Library
    2. Review the Essential Energy Complexity Matrix Calculator (Open in Edge browser) on Document Library.
    3. Refer to our previous communication relating to Draft Ancillary Network Services 2024-29 published on Essential Engagement on 21 May 2024, to view click here.
    4. Communicate this information to relevant members of your organisation

    Further Information

    If you need further information, please email aspinfo@essentialenergy.com.au.

  • You cannot leave comment in this blogpost unless you are a part of the project panel.

    Essential Energy to no longer supply sealing pliers and sealing equipment

    Reminder:

    As previously communicated in Essential Energy is no longer providing Accredited Service Providers (ASPs) with sealing pliers and seals.

    This is a reminder for ASP’s that have paid a security deposit for sealing pliers to either:

    Return those sealing pliers to Essential Energy before 30 June 2024, and Essential Energy will provide a refund* of the security deposit paid by the ASP in respect of those sealing pliers.

    Sealing Plier Return Postal Address

    Network Authorisations Essential Energy

    122 Queen Street

    Grafton NSW 2460

    Please provide bank account details for security deposit refund.

    OR

    Advise Essential Energy that the ASP wishes to keep the Essential Energy supplied sealing pliers, and Essential Energy will retain the ASPs security deposit as payment for the sealing pliers.

    *For an ASP to receive a refund of their security deposit from Essential Energy, the sealing pliers must be returned to Essential Energy in a sound useable condition with all dies present (as per Essential Energy’s Operational Procedure: Electrical Inspection: Distribution and Maintenance of Sealing Pliers and Security Seals (CEOP2031) can be downloaded from Essential Energy Document Library).

    Any ASP who does not return their sealing pliers supplied by Essential Energy before June 30 2024 will forfeit their security deposit paid to Essential Energy, and the sealing pliers in the ASPs possession will transfer to the ASPs ownership and be at the ASPs risk.

    What do you need to do?

    Please share this communication with relevant people in your organisation.

    Further Information

    For any assistance or enquires regarding this new process please contact the network authorisations team via email authorisations@essentialenergy.com.au or phone 02 6643 7850.

Page last updated: 19 Sep 2024, 04:36 PM