Level 2 ASPs


Level 2 ASPs install overhead or underground service lines between the electrical wiring on a Connection Applicant’s premise and the electricity network. This includes connecting service lines to the network and making the connection live.

  • Proactive discussions, engagement and insights from Level 2 Accredited Service Providers;
  • Critical information updates; and
  • Other useful and relevant information.

If you need further information or support, please email aspinfo@essentialenergy.com.au


Level 2 ASPs install overhead or underground service lines between the electrical wiring on a Connection Applicant’s premise and the electricity network. This includes connecting service lines to the network and making the connection live.

  • Proactive discussions, engagement and insights from Level 2 Accredited Service Providers;
  • Critical information updates; and
  • Other useful and relevant information.

If you need further information or support, please email aspinfo@essentialenergy.com.au

  • You cannot leave comment in this blogpost unless you are a part of the project panel.

    Essential Connections information and help sessions

    Support for Essential Connections Portal.

    Support Session will be available over the next 3 Wednesdays to assist Level 2 ASPs and Electrical Contactors with questions relating to the utilisation of the Portal. Sessions are 1 hour long – drop in anytime during this time. You can just ask a quick question or stay as long as you choose.

    Click the ‘Register here’ link for the session that suits you. Tip! Save into your calendar or note down the joining details (Meeting ID and passcode).

    Wednesday

    Wednesday

    Wednesday

    20 March

    27 March

    03 April

    8 am - 9 am

    Register here

    8 am - 9 am

    Register here

    8 am - 9am

    Register here


    What do you need to do?

    1. Ensure you are registered to attend the support sessions.
    2. Communicate this information to relevant members of your organisation.

    Further Information

    If you need further information, please email aspinfo@essentialenergy.com.au.

  • You cannot leave comment in this blogpost unless you are a part of the project panel.

    Important change to the pillar type at the end of cable routes

    What is Happening?

    Following identification of a potential safety issue, Essential Energy will no longer accept Type 3 pillars installed at the end of a staged LV circuit without both cables terminated.

    Our pillars are internally designed to meet IP2X with the lid removed, primarily to protect our own internal employees and ASPs from inadvertent contact with live points while working within the pillar.

    Without a second circuit into a Type 3 pillar, the IP rating is lowered and accidental contact between metallic tools or earthed conductors and exposed live points could occur when performing service installations or other maintenance work.

    What do you need to do?

    To ensure network safety, any designs you submit after today must include the correct pillar type and you must install a Type 6 pillar at the end of cable routes, even if a future stage is planned to be connected at the pillar location.

    If a future stage of an underground subdivision requires the pillar to be changed from a Type 6 to a Type 3, design for the next stage will need to specify item 4 (CEOM7202.05 Catalogue no. 400612). When the additional cable is installed, the distribution block within the pillar can be changed from a 3x3 to a 6x3 arrangement.

    What do you need to do?

    1. Review and comply with this requirement.
    2. Communicate this information to relevant members of your organisation.

    Further Information

    If you need further information, please email aspinfo@essentialenergy.com.au.

  • You cannot leave comment in this blogpost unless you are a part of the project panel.

    Access to our November 2023 ASP Forum presentation

    What is Happening?

    We’ve uploaded a copy of our November 2023 ASP Zoom Forums slide presentation to Essential Engagement for those of you who weren’t able to attend.

    To access the presentation, click here to view now, or go to Essential Engagement and click on the Forum heading on the right-hand side.

    What do you need to do?

    Communicate this information to relevant members of your organisation.

    Further Information

    If you need further information, please email aspinfo@essentialenergy.com.au.

  • You cannot leave comment in this blogpost unless you are a part of the project panel.

    Secure Web Forms and Essential Connections will be unavailable on Wednesday, 29 November from 4pm to 7pm

    What’s happening?

    Secure Web Forms (SWF) will be unavailable on Wednesday, 29 November from 4pm till 7pm for necessary system maintenance.

    This will also impact our Essential Connection Portal and you will be unable to submit a Notice of Service Works (NOSW) during this timeframe. We apologise for any inconvenience.

    If you experience any other issues with Essential Connection during this time, please email aspinfo@essentialenergy.com.au.

    What do you need to do?

    1. Please log out of Secure Web Forms prior to 4pm on Wednesday, 29 November 2023.
    2. Do not submit any NOSW during the system maintenance.
    3. Communicate this information to relevant members of your organisation.

    Further Information

    If you need further information, please email aspinfo@essentialenergy.com.au.

  • You cannot leave comment in this blogpost unless you are a part of the project panel.

    Changes to Essential Energy’s Privacy Policy now allow sharing of customer information

    What is happening?

    We’ve updated our Privacy Policy to allow customer information to be shared with ASPs and other external parties without the need for prior customer approval.

    What are the benefits?

    ASPs can consult directly with impacted customers in their early planning stages for work and associated outages including generator request, to pro-actively address any concerns or potential issues.

    How can I obtain customer information?

    • Requests for information should be submitted on your behalf either by:
      • the Essential Energy employee managing your outage request, or
      • the Network Assurance Facilitator you’re working with.
    • Please ensure your request includes all ASP or other third-party contact details, including name, email address, contact phone number, business name and relevant Network Access Request (NAR) or work details.
    • We’ll send the requested customer information via email.

    What do you need to do?

    Communicate this information to relevant members of your organisation.

    Further Information

    If you need further information, please visit Essential Energy’s website: https://engage.essentialenergy.com.au/privacy, or email aspinfo@essentialenergy.com.au.

  • You cannot leave comment in this blogpost unless you are a part of the project panel.

    Reminder: Register now for Essential Energy’s ASP Zoom forums – 28 & 30 November 2023

    What is Happening?

    Essential Energy’s November ASP engagement forums will be held via Zoom. In this round, we’ll be covering a range of topics including:

    • Safety
    • Standards – Updates to the overhead and underground manuals, as well as Construction News and transitioning to composite poles
    • Contestable Design – CEOM7001 Construction Plan Requirements, New Earthing Guide and tips for Neara
    • Improvements to surveyor’s advice
    • Updates to our easement policies
    • Essential Connections –the platform, upcoming construction and commissioning roll out, next steps for CEOP2015 Terms and Conditions for Contestable Works (Guidelines) and process changes.

    We encourage you to participate in these forums. You’ll have the opportunity to discuss our plans and initiatives, and to ask questions, make suggestions and raise issues with Essential Energy team members.

    Dates and Times

    Date

    Time

    Link

    Tuesday 28 November 2023

    5.00 – 7.00 pm

    Register here

    Thursday 30 November 2023

    9.00 – 11.00 am

    Register here

    A confirmation email will be sent to you with the Zoom meeting link once you have registered.

    What do you need to do?

    1. Select the session time above that suits you and reserve your spot.
    2. Communicate this information to relevant members of your organisation.

    Further Information

    If you need further information, please email aspinfo@essentialenergy.com.au.

  • You cannot leave comment in this blogpost unless you are a part of the project panel.

    Reminder: Christmas and New Year Planned Outages and Contestable Works 2023/24

    What is Happening?

    To minimise the disruption to customers during the Christmas / New Year period, no planned interruptions with a customer impact will be scheduled from 18 December 2023 to the 1 January 2024 and will resume on 2 January 2024.  

    We will have limited resources to undertake Contestable Works during the same period with business resuming as normal from 2 January 2024.  Essential Connections will still be available for submissions; however, limited resources will be available to process requests.

    What do you need to do?

    1. Review your planned interruption schedule for the dates above and work with your nominated Local Depot Switching Resource to reschedule where required.
    2. Communicate this information to relevant members of your organisation.

    Further Information

    If you need further information, please email aspinfo@essentialenergy.com.au.

  • You cannot leave comment in this blogpost unless you are a part of the project panel.

    Register now for Essential Energy’s ASP Zoom forums – 28 & 30 November 2023

    What is Happening?

    Essential Energy’s November ASP engagement forums will be held via Zoom. In this round, we’ll be covering a range of topics including:

    • Safety
    • Standards – Updates to the overhead and underground manuals, as well as Construction News and transitioning to composite poles
    • Contestable Design – CEOM7001 Construction Plan Requirements, New Earthing Guide and tips for Neara
    • Improvements to surveyor’s advice
    • Updates to our easement policies
    • Essential Connections –the platform, upcoming construction and commissioning roll out, next steps for CEOP2015 Terms and Conditions for Contestable Works (Guidelines) and process changes.

    We encourage you to participate in these forums. You’ll have the opportunity to discuss our plans and initiatives, and to ask questions, make suggestions and raise issues with Essential Energy team members.

    Dates and Times

    Date

    Time

    Link

    Tuesday 28 November 2023

    5.00 – 7.00 pm

    Register here

    Thursday 30 November 2023

    9.00 – 11.00 am

    Register here

    A confirmation email will be sent to you with the Zoom meeting link once you have registered.

    What do you need to do?

    1. Select the session time above that suits you and reserve your spot.
    2. Communicate this information to relevant members of your organisation.

    Further Information

    If you need further information, please email aspinfo@essentialenergy.com.au.

  • You cannot leave comment in this blogpost unless you are a part of the project panel.

    2023-24 Bushfire Danger Period

    What is Happening?

    Essential Energy recognises the importance of incorporating management strategies crucial to mitigating the risk and impact of bush fire on the community and ensures that the effects of its work activities on bushfires are minimised and comply with the relevant legislation.

    In response to past bush fire events which resulted in a devastating loss of life and property, the NSW Government introduced legislative changes to ensure bushfire matters are considered in the development and maintenance processes within our industry. At present, all new development on bush fire prone land must comply with Planning for Bush Fire Protection 2019 which sets out the basis for all bushfire planning and bushfire protection measures.

    The spring 2023 bushfire outlook issued by the Australasian Fire Authorities Council (AFAC) emphasises the need for immediate community and business preparedness. Australia's climate has changed since last spring, with a transition to higher temperatures and lower rainfall predicted by the Bureau of Meteorology. This shift follows years of above average rainfall during La Nina seasons.

    Be Prepared

    Each of us should have a bushfire survival plan in place and be ready, even if the time never comes. Download the Hazards Near Me app and be notified when fires occur within your area.

    There may be a requirement for Essential Energy to review and possibly suspend requested outages in certain situations if bushfires hazards are severe.

    What do you need to do?

    Communicate this information to relevant members of your organisation.

    Further Information

    If you need further information, please email aspinfo@essentialenergy.com.au.

  • You cannot leave comment in this blogpost unless you are a part of the project panel.

    Essential Energy to no longer supply sealing pliers and sealing equipment

    What is happening?

    Essential Energy is no longer providing Accredited Service Providers (ASPs) with sealing pliers and seals.

    ASPs can procure their own sealing equipment directly from suppliers. Consequently, Essential Energy will no longer be responsible for overseeing the supply of sealing equipment (which includes sealing pliers provided by Essential Energy and currently in the possession of ASPs).

    What options do ASPs have?

    For an ASP that has paid a security deposit for sealing pliers supplied by Essential Energy (pliers procured by HARCOR), Essential Energy requires the ASP to either:

    Return those sealing pliers to Essential Energy before 30 June 2024, and Essential Energy will provide a refund* of the security deposit paid by the ASP in respect of those sealing pliers.

    Sealing Plier Return Postal Address

    Network Authorisations

    Essential Energy

    122 Queen Street Grafton NSW 2460

    Please provide bank account details for security deposit refund.

    OR

    Advise Essential Energy that the ASP wishes to keep the Essential Energy supplied sealing pliers, and Essential Energy will retain the ASP’s security deposit as payment for the sealing pliers.

    *For an ASP to receive a refund of their security deposit from Essential Energy, the sealing pliers must be returned to Essential Energy in a sound useable condition with all dies present (as per Essential Energy’s Operational Procedure: Electrical Inspection: Distribution and Maintenance of Sealing Pliers and Security Seals (CEOP2031) can be downloaded from Essential Energy Document Library.

    Any ASP who does not return their sealing pliers supplied by Essential Energy before June 30 2024 will forfeit their security deposit paid to Essential Energy, and the sealing pliers in the ASP’s possession will transfer to the ASP’s ownership and be at the ASPs risk.

    What isn’t changing?

    Please note that the requirement to seal components of an electrical installation remain unchanged, and ASPs need to ensure the sealing of installations are compliant as per the relevant rules and regulations (including ensuring sealing equipment is of quality and die numbers are clearly visible on the seal). Essential Energy will continue to record sealing plier numbers (of the sealing pliers ASPs own or use) as part of an ASP’s authorisation, and details of those sealing pliers are to be provided by the ASP on the appropriate authorisation form.

    What do you need to do?

    Please share this communication with relevant people in your organisation.

    Further Information

    For any assistance or enquires regarding this new process please contact the network authorisations team via email authorisations@essentialenergy.com.au.

Page last updated: 26 Mar 2024, 12:36 PM