Level 2 ASPs
Level 2 ASPs install overhead or underground service lines between the electrical wiring on a Connection Applicant’s premise and the electricity network. This includes connecting service lines to the network and making the connection live.
- Proactive discussions, engagement and insights from Level 2 Accredited Service Providers;
- Critical information updates; and
- Other useful and relevant information.
If you need further information or support, please email techconnect@essentialenergy.com.au
Level 2 ASPs install overhead or underground service lines between the electrical wiring on a Connection Applicant’s premise and the electricity network. This includes connecting service lines to the network and making the connection live.
- Proactive discussions, engagement and insights from Level 2 Accredited Service Providers;
- Critical information updates; and
- Other useful and relevant information.
If you need further information or support, please email techconnect@essentialenergy.com.au
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You cannot leave comment in this blogpost unless you are a part of the project panel.
Update 25: Electrical Trades Union Protected Industrial Action at Essential Energy
As per our communications from 6 August 2024, the Electrical Trades Union (ETU) provided notice to Essential Energy of its intention to commence protective industrial action effective from 8 August 2024.
The Electrical Trades Union (ETU) has notified Essential Energy of further proposed industrial action commencing on Monday 18 November 2024 till Friday 22 November 2024.
Potential Impacts
The planned industrial action is likely to create unavoidable disruptions for ASPs, contractors and customers through the possible postponement of planned work. ASPs will receive notice of planned work being postponed on the morning of the job. Notice will be provided through a phone call or email that morning.
Any job that is postponed will need to be resubmitted via the Essential Connection Portal. For projects not being administered via the Essential Connections Portal, you will need to complete and submit a ‘Request for Planned Outage’ form CEOP6013 via contestableworks@essentialenergy.com.au.
What do you need to do?
Communicate this information to relevant members of your organisation.
Further Information
If you need further information, please email aspinfo@essentialenergy.com.au.
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You cannot leave comment in this blogpost unless you are a part of the project panel.
Update 24: Electrical Trades Union Protected Industrial Action at Essential Energy
As per our communications from 6 August 2024, the Electrical Trades Union (ETU) provided notice to Essential Energy of its intention to commence protective industrial action effective from 8 August 2024.
The Electrical Trades Union (ETU) has notified Essential Energy of further proposed industrial action commencing on Saturday 16 November 2024 till Sunday 17 November 2024.
Potential Impacts
The planned industrial action is likely to create unavoidable disruptions for ASPs, contractors and customers through the possible postponement of planned work. ASPs will receive notice of planned work being postponed on the morning of the job. Notice will be provided through a phone call or email that morning.
Any job that is postponed will need to be resubmitted via the Essential Connection Portal. For projects not being administered via the Essential Connections Portal, you will need to complete and submit a ‘Request for Planned Outage’ form CEOP6013 via contestableworks@essentialenergy.com.au.
What do you need to do?
Communicate this information to relevant members of your organisation.
Further Information
If you need further information, please email aspinfo@essentialenergy.com.au.
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You cannot leave comment in this blogpost unless you are a part of the project panel.
Update 23: Electrical Trades Union Protected Industrial Action at Essential Energy
As per our communications from 6 August 2024, the Electrical Trades Union (ETU) provided notice to Essential Energy of its intention to commence protective industrial action effective from 8 August 2024.
The Electrical Trades Union (ETU) has notified Essential Energy of further proposed industrial action commencing on Wednesday 13 November 2024 till Friday 15 November 2024.
Potential Impacts
The planned industrial action is likely to create unavoidable disruptions for ASPs, contractors and customers through the possible postponement of planned work. ASPs will receive notice of planned work being postponed on the morning of the job. Notice will be provided through a phone call or email that morning.
Any job that is postponed will need to be resubmitted via the Essential Connection Portal. For projects not being administered via the Essential Connections Portal, you will need to complete and submit a ‘Request for Planned Outage’ form CEOP6013 via contestableworks@essentialenergy.com.au.
What do you need to do?
Communicate this information to relevant members of your organisation.
Further Information
If you need further information, please email aspinfo@essentialenergy.com.au.
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You cannot leave comment in this blogpost unless you are a part of the project panel.
Distributed Energy Resources (DER) register
What is happening?
Essential Energy is aware that some Solar and Battery Installers may experience issues with entering their ‘as installed’ data into the Distributed Energy Resources (DER) register.
Installers experiencing any issues when entering ‘as installed’ device data into the DER register following a connection to the Essential Energy network and should email der.register.info@essentialenergy.com.au.
Please add to the subject line: DER Support and include in the email the Job Number (ECN), NMI, error message received and where possible a screenshot of the error you are encountering.
Essential Energy will contact the requestor to confirm any details and advise once the data issue has been resolved.
What do you need to do?
Communicate this information to relevant members of your organisation.
Further Information
If you need further information, please email der.register.info@essentialenergy.com.au.
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You cannot leave comment in this blogpost unless you are a part of the project panel.
Register for Essential Energy’s virtual ASP forum to be held on 14 November 2024
What is happening?
Essential Energy’s biannual ASP engagement forum will be held on Thursday, 14 November 2024 via Microsoft Teams. In this round, we’ll be covering a range of topics including:
- Safety
- Network defects
- Contestable network solutions update
- Essential Connections update
- Ask us Anything Q & A session.
We encourage you to participate in this forum. You’ll have the opportunity to discuss our plans and initiatives, and to ask questions or raise issues with Essential Energy team members This includes an hour allocated for you to ask us anything.
To help us better respond to your questions on the day, please email aspinfo@essentialenergy.com.au with the topics or issues you would like addressed.
Registration
The forum will be held on Thursday 14 November 2024 from 10.00am to 12.00 noon – Please click here to register.
What do you need to do?
- Click on register here to reserve your spot.
- Communicate this information to relevant members of your organisation.
Further Information
If you need further information, please email aspinfo@essentialenergy.com.au.
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You cannot leave comment in this blogpost unless you are a part of the project panel.
Update 22: Electrical Trades Union Protected Industrial Action at Essential Energy
As per our communications from 6 August 2024, the Electrical Trades Union (ETU) provided notice to Essential Energy of its intention to commence protective industrial action effective from 8 August 2024.
The Electrical Trades Union (ETU) has notified Essential Energy of further proposed industrial action commencing on Wednesday 6 November 2024 till Tuesday 12 November 2024.
Potential Impacts
The planned industrial action is likely to create unavoidable disruptions for ASPs, contractors and customers through the possible postponement of planned work. ASPs will receive notice of planned work being postponed on the morning of the job. Notice will be provided through a phone call or email that morning.
Any job that is postponed will need to be resubmitted via the Essential Connection Portal. For projects not being administered via the Essential Connections Portal, you will need to complete and submit a ‘Request for Planned Outage’ form CEOP6013 via contestableworks@essentialenergy.com.au.
What do you need to do?
Communicate this information to relevant members of your organisation.
Further Information
If you need further information, please email aspinfo@essentialenergy.com.au.
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You cannot leave comment in this blogpost unless you are a part of the project panel.
Update 21: Electrical Trades Union Protected Industrial Action at Essential Energy
As per our communications from 6 August 2024, the Electrical Trades Union (ETU) provided notice to Essential Energy of its intention to commence protective industrial action effective from 8 August 2024.
The Electrical Trades Union (ETU) has notified Essential Energy of further proposed industrial action commencing on Wednesday 30 October 2024 till Tuesday 5 November 2024.
Potential Impacts
The planned industrial action is likely to create unavoidable disruptions for ASPs, contractors and customers through the possible postponement of planned work. ASPs will receive notice of planned work being postponed on the morning of the job. Notice will be provided through a phone call or email that morning.
Any job that is postponed will need to be resubmitted via the Essential Connection Portal. For projects not being administered via the Essential Connections Portal, you will need to complete and submit a ‘Request for Planned Outage’ form CEOP6013 via contestableworks@essentialenergy.com.au.
What do you need to do?
Communicate this information to relevant members of your organisation.
Further Information
If you need further information, please email aspinfo@essentialenergy.com.au.
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You cannot leave comment in this blogpost unless you are a part of the project panel.
Update 20: Electrical Trades Union Protected Industrial Action at Essential Energy
As per our communications from 6 August 2024, the Electrical Trades Union (ETU) provided notice to Essential Energy of its intention to commence protective industrial action effective from 8 August 2024.
The Electrical Trades Union (ETU) has notified Essential Energy of further proposed industrial action commencing on Wednesday 23 October 2024 till Tuesday 29 October 2024.
Potential Impacts
The planned industrial action is likely to create unavoidable disruptions for ASPs, contractors and customers through the possible postponement of planned work. ASPs will receive notice of planned work being postponed on the morning of the job. Notice will be provided through a phone call or email that morning.
Any job that is postponed will need to be resubmitted via the Essential Connection Portal. For projects not being administered via the Essential Connections Portal, you will need to complete and submit a ‘Request for Planned Outage’ form CEOP6013 via contestableworks@essentialenergy.com.au.
What do you need to do?
Communicate this information to relevant members of your organisation.
Further Information
If you need further information, please email aspinfo@essentialenergy.com.au.
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You cannot leave comment in this blogpost unless you are a part of the project panel.
Essential Connections information and help sessions
Support for Essential Connections Portal.
Essential Energy will be hosting opt-in support sessions for Level 2 ASPs and Electrical Contactors with questions relating to the Essential Connections Portal. Sessions will run for 1 hour – please drop in anytime, you can ask a quick question or stay as long as you choose.
Click the ‘Register here’ link for the session that suits you. Tip! Save into your calendar or note down the joining details (Meeting ID and passcode).
Tuesday
Wednesday
Thursday
29 October
30 October
31 October
8am – 9 am
8am – 9am
8am – 9am
What do you need to do?
- Ensure you are registered to attend the support sessions.
- Communicate this information to relevant members of your organisation.
Further Information
If you need further information, please email aspinfo@essentialenergy.com.au.
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You cannot leave comment in this blogpost unless you are a part of the project panel.
Christmas and New Year Planned Outages and Contestable Works 2024/25
What is Happening?
To minimise disruption to customers during the Christmas / New Year period, we’ll cease scheduling planned outages with a customer impact from 21 December 2024 until 6 January 2025.
Our Contestable Works office will also be closed from 21 December 2024, with business resuming as normal from 6 January 2025. During this period, minimal Essential Connections Portal cases/enquires/emails/documentation or Asset Labels will be processed.
What do you need to do?
- Review your planned interruption schedule for the dates above and work with your nominated Local Depot Switching Resource to reschedule where required.
- Communicate this information to relevant members of your organisation.
Further Information
If you need further information, please email aspinfo@essentialenergy.com.au.
Who's Listening
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Phone 02 6933 5956 Email hamish.wheatley@essentialenergy.com.au
Forums / Info Sessions
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Information Session November 2025 (2.09 MB) (pdf)
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Information Session October 2025 (1.28 MB) (pdf)
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Connections Forum November 2025 (4.53 MB) (pdf)
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Information Session August 2025 (1.97 MB) (pdf)
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Information Session July 2025 (961 KB) (pdf)
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Connections Forum May 2025 (2.64 MB) (pdf)
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Slides from the Essential Connections Information Session – February 2025 (1.03 MB) (pdf)
Construction News
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2025
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CN25-10 Fulton Industries Australia Pty Ltd Clamp Parallel Groove and Clamp Aluminium Stirrup Approval Withdrawn (391 KB) (pdf)
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CN25-09 Smart Meter Load Control_Relay (147 KB) (pdf)
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CN25-08 240mm2 to 185mm2 reducer kits for service cables (279 KB) (pdf)
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CN25-07 Hayman Industries Bracket - Incomplete Welding (312 KB) (pdf)
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2024
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CN25-11 Low Voltage 300mm² Termination Kit (201 KB) (pdf)
Newsletters
Safety Briefs/Alerts
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SB-1214_ASP CEOP8030 Electrical Safety Rules Issue 20 Update (97.7 KB) (pdf)
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IS-041 Private pole failure during pole replacement work_ ASP (264 KB) (pdf)
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IS-042 Private steel pole failure_ASP (121 KB) (pdf)
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SB-1183_ASP Ausgrid employee fatality (328 KB) (pdf)
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SB-1000_ASP CEOP8030 Electrical Safety Rules Minor Amendment Issue 19 (413 KB) (pdf)