Level 2 ASPs


Level 2 ASPs install overhead or underground service lines between the electrical wiring on a Connection Applicant’s premise and the electricity network. This includes connecting service lines to the network and making the connection live.

  • Proactive discussions, engagement and insights from Level 2 Accredited Service Providers;
  • Critical information updates; and
  • Other useful and relevant information.

If you need further information or support, please email aspinfo@essentialenergy.com.au


Level 2 ASPs install overhead or underground service lines between the electrical wiring on a Connection Applicant’s premise and the electricity network. This includes connecting service lines to the network and making the connection live.

  • Proactive discussions, engagement and insights from Level 2 Accredited Service Providers;
  • Critical information updates; and
  • Other useful and relevant information.

If you need further information or support, please email aspinfo@essentialenergy.com.au

  • Safety Brief SB-819 Communications Microcells on Essential Energy Poles

    23 Nov 2018
    supporting image


    What is happening?

    Essential Energy is currently negotiating a Facilities Access Agreement (FAA) with various Communications Companies to allow installation of their small ‘microcell’ transmitters and associated aerials onto suitable Essential Energy poles.
    A small number of these microcells have already been installed in the Tathra area ahead of the formal FAA.

    This Safety Brief provides interim information and safety precautions to be followed for working ‘on or near’ the poles where these microcell installations are installed. Discussions are continuing with the Communications Companies – and the other electricity network operators – for consistent precautions to ensure worker safety.

    What do you need to do?

    1. Review SB-819 Microcells in Essential Energy Poles located on Essential Energy’s Document Library
    2. Communicate this information to relevant members of your organisation.

    Further Information

    If you need further information, please email aspinfo@essentialenergy.com.au

  • Safety Brief SB-817 Electrical Safety Rules Issue 16

    08 Nov 2018
    supporting image


    What is happening?

    Essential Energy’s Electrical Safety Office (ESO) has completed a full review and update of CEOP8030 - Electrical Safety Rules (ESR’s) to incorporate recent Safety Briefs, Incident Investigation recommendations, audit findings and industry developments.

    There are no major policy or procedural changes in this update. All changes are summarised in the Revisions section at the end of the document.

    What do you need to do?

    1. Review the revisions section on the final pages of CEOP8030 - Electrical Safety Rules (ESR’s) located on the Document Library
    2. Communicate this information to relevant members of your organisation.
    3. View this communication via Essential Engagement at engage.essentialenergy.com.au/ASP

    Further Information

    If you need further information, please email aspinfo@essentialenergy.com.au
  • Christmas and New Year Planned Outages & Contestable Works

    25 Oct 2018
    supporting image


    What is Happening?

    To minimise the disruption to customers during the Christmas / New Year period, no planned interruptions with a customer impact will be scheduled from 22 December 2018 to 6 January 2019.

    Also Contestable Works will be closed during the same period with business resuming as normal from 7th January 2019.

    What do you need to do?

    1. Review your planned interruption schedule for the dates above and work with your nominated Local Depot Switching Resource to reschedule where required
    2. Minimal processing of emails/documentation or Asset Labels will occur from Contestable Works mailbox during the above mentioned period
    3. Communicate this information to relevant members of your organisation

    Further Information

    If you need further information, please email aspinfo@essentialenergy.com.au

  • Reminder Essential Energy ASP Forums October 2018

    22 Sep 2018
    supporting image


    As part of our commitment to improve our relationship and communications with ASPs Essential Energy are looking at holding forums in regional areas in October. The purpose of these forums is for ASPs to come along and hear about the latest news in the ASP space and to ask questions or raise issues with representatives from various Essential Energy teams, including the safety team, design and certification and training amongst other teams in our business.

    Dates and locations of ASP forums:

    • Port Macquarie 3rd October 2018 (The Westport Club - 25 Buller St Port Macquarie)
    • Lismore 4th October 2018 (Lismore Workers Club - 231 Keen St Lismore)
    • Dubbo 10th October 2018 (Quality Inn Dubbo International - 165 Whylandra St Dubbo)
    • Bathurst 11th October 2018 (Bathurst City Community Club - 29 William St Bathurst)
    • Albury 15th October 2018 (The Albury Club Ltd - 519 Kiewa St Albury)
    • Wagga Wagga 16th October 2018 (The Rules Club - Cnr Fernleigh & Glenfield Rds Wagga Wagga)

    Forums will commence from 6pm at the above locations, with light refreshments available. To determine venue sizes we would appreciate any ASPs who wish to attend complete a survey or email aspinfo@essentialenergy.com.au with company name, numbers attending, which forum you will be attending and anything you would like to see at our forums.

    Brief Agenda Items:

    Part 1 - 90 mins

    • Welcome and General ASP Information - what we have done since David Wilson arrived and what the future looks like with Enzen
    • Safety and Authorisation information
    • Level 3 Design Certification - update on changes and future work being undertaken in the area
    • Asset Inspection - Defect trends identified
    • Level 2 portal and SWF information - what information ASPs need to load in to our systems to make sure work is progressed and changes to what we require
    • Update on Standards
    • Training Requirements
    • Tyree Presentation

    Part 2 – 60 mins

    • Subject Matter Experts (SME) spread across the room allowing ASPs to meet key people and discuss issues

    Thank you to those that have already expressed interest in attending our forums.

    What do you need to do?

    1. Please complete the survey at engage.essentialenergy.com.au/ASP click on your relevant ASP level, then go into Surveys & Forms
    2. Communicate this information to relevant members of your organisation

    Further information

    If you need further information, please email aspinfo@essentialenergy.com.au
  • Safety Brief SB-810 Endeavour Energy HV cable strike and ARC flash incident

    25 Sep 2018
    supporting image


    A recent incident occurred where an Endeavour Energy contractor hit a live High Voltage (HV) underground cable during excavation works with a hand-held power tool.

    The contractor was engaged to prepare a trench as part of an overall program to replace Consac cabling. The Worker was in the trench, clearing material from around the base of a column using a hand-held power tool. The power tool penetrated the wall of the trench, striking a live 11kV cable and an arc fault occurred, the worker received burns to his arms and face.

    Contract workers and Endeavour Energy crews working nearby provided assistance to the injured contractor, who was transported to Royal North Shore Hospital for treatment.

    The initial reports suggest the worker suffered burns to his arms and face which may require a skin graft, however there did not appear to be nerve damage.

    What do you need to do?

    1. Review SB-810 Endeavour Energy Cable Strike and ARC Flash Incident located on Essential Energy's Document Library
    2. Communicate this information to relevant members of your organisation.

    Further Information

    If you need further information, please email aspinfo@essentialenergy.com.au

  • Safety Brief SB-811 CONSAC Cable Identification

    25 Sep 2018
    supporting image


    A recent incident occurred where an on-call crew did not identify CONSAC cable correctly, special requirements apply to equipment containing CONSAC cables – workers should review and implement the requirements of CEOP8030.

    An on-call crew were called to a no supply, after inspection it was determined it was in a burnt-out service fuse and street light fuse in a pillar. After completing a risk assessment and discussing the job the service fuse carrier was replaced and supply restored to the house. The on-call crew didn't have a fuse carrier for the street light, so it was made safe and left for another day. All appropriate PPE was utilised.

    What do you need to do?

    1. Review SB-811 CONSAC Cable Identification located on Essential Energy's Document Library
    2. Communicate this information to relevant members of your organisation.

    Further Information

    If you need further information, please email aspinfo@essentialenergy.com.au

  • Reminder ASP Registration and Authorisation for Non-Electrically Qualified Workers

    10 Sep 2018
    supporting image


    On 9th September 2016, the NSW Government gazetted changes to the NSW Accredited Service Provider (ASP) Scheme Rules (the Scheme). This revision introduced new Level 1 and 2 classifications for non-electrically qualified personnel (Class 1X or Class 2X – Non-electrically qualified).

    ASPs must ensure all non-electrically qualified workers are registered with the Scheme prior to submitting an authorisation application to Essential Energy; this includes both initial authorisations and renewal of existing authorised workers.

    Essential Energy will, on receipt of a valid and successful applications, authorise the ASP worker(s) aligned to the new class(es) of accreditation and issue a new authorisation card.

    What do you need to do?

    1. Review the briefing paper titled ‘20180910_Briefing - Non-Electrically Qualified Workers’ located on Essential Energy's Document Library
    2. Communicate this information to relevant members of your organisation

    Further information

    If you need further information, please email authorisations@essentialenergy.com.au

  • Dubbo Warehouse Closed for FIR Orders

    10 Sep 2018
    supporting image


    Essential Energy would like to advise that Dubbo Warehouse will be closed for FIR Orders from 21 September 2018. No orders or deliveries of FIRs will be completed after 21 September 2018.

    Future orders must be placed at either our Grafton or Wagga Wagga Warehouses.

    While we endeavour to minimise the impact to your business, Essential Energy would like to apologise for any inconvenience this may cause.

    What do you need to do?

    Place orders for FIRs through the Secure Web Portal after 21 September 2018 by selecting in My Forms Requisition for Supply of Metering Equipment form, then select the Dispatch & Courier pick up location of:

    • Grafton Warehouse 187 Lawrence Rd Grafton NSW 2460 or
    • Wagga Wagga Warehouse 59 Hammond Ave Wagga Wagga NSW 2650

    Please communicate this information to relevant members of your organisation

    Further Information

    If you need further information, please email aspinfo@essentialenergy.com.au

  • Essential Energy ASP Forums October 2018

    07 Sep 2018
    supporting image


    As part of our commitment to improve our relationship and communications with ASPs Essential Energy are looking at holding forums in regional areas in October. The purpose of these forums is for ASPs to come along and hear about the latest news in the ASP space and to ask questions or raise issues with representatives from various Essential Energy teams, including the safety team, design and certification and training amongst other teams in our business.

    Dates and locations of ASP forums:

    • Port Macquarie 3rd October 2018
    • Lismore 4th October 2018
    • Dubbo 10th October 2018
    • Bathurst 11th October 2018
    • Albury 15th October 2018
    • Wagga Wagga 16th October 2018

    Forums will commence from 6pm at the above locations, with light refreshments available. To determine venue sizes we would appreciate any ASPs who wish to attend complete a survey or email aspinfo@essentialenergy.com.au with company name, numbers attending, which forum you will be attending and anything you would like to see at our forums, further information on the content of the forums will be provided closer to the events.

    What do you need to do?

    1. Please complete the survey at engage.essentialenergy.com.au/ASP, click on your relevant ASP level, then go into Surveys & Forms
    2. Communicate this information to relevant members of your organisation
    Further information

    If you need further information, please email aspinfo@essentialenergy.com.au

  • Ring Fencing – Provider of Last Resort

    22 Aug 2018
    supporting image


    Ring Fencing – Provider of Last Resort

    Ring-fencing regulations were introduced on 1 January 2018 to support the creation of a level playing field for providers of contestable services in new and existing NSW markets.
    Essential Energy is only able to provide contestable services in limited circumstances:

    • In regionally exempt depots; or
    • Where acting as a provider of last resort
    If a customer is unable to obtain the services of a third party, they may request that Essential Energy undertake the work as a Provider of Last Resort.
    For more information relating to Ring Fencing – Provider of Last Resort please download the Q & A’s located on our Document Library.

    What do you need to do?
    1. Review & download the Provider of Last Resort Q & A’s located on Essential Energy’s Document Library
    2. Communicate this information to relevant members of your organisation
    Further Information

    If you need further information, please email aspinfo@essentialenergy.com.au