Level 2 ASPs


Level 2 ASPs install overhead or underground service lines between the electrical wiring on a Connection Applicant’s premise and the electricity network. This includes connecting service lines to the network and making the connection live.

  • Proactive discussions, engagement and insights from Level 2 Accredited Service Providers;
  • Critical information updates; and
  • Other useful and relevant information.

If you need further information or support, please email techconnect@essentialenergy.com.au.


Level 2 ASPs install overhead or underground service lines between the electrical wiring on a Connection Applicant’s premise and the electricity network. This includes connecting service lines to the network and making the connection live.

  • Proactive discussions, engagement and insights from Level 2 Accredited Service Providers;
  • Critical information updates; and
  • Other useful and relevant information.

If you need further information or support, please email techconnect@essentialenergy.com.au.

  • You cannot leave comment in this blogpost unless you are a part of the project panel.

    Action Required: Upcoming changes to two-factor identification

    What is happening?

    Essential Energy is updating its two-factor authentication (2FA) system, transitioning from Okta to Microsoft Authenticator. This change will impact how you securely verify your identity when accessing Essential Energy systems, including Essential Connections, Neara and Youreka.

    To enable this change, Essential Connections will be unavailable from 5.00pm Thursday 30 July 2026, through to Monday 3 August 2026. A follow up communication will be issued once the change has been successfully implemented and Essential Connections is available again.

    What to expect?

    You will receive an email from techconnect@essentialenergy.com.au for pre-enrolment to Microsoft Authenticator. Please follow the instructions provided in the email.

    Note: Please continue using OKTA to access Essential Connections until 5.00pm Thursday 30 July 2026.

    To complete this process, you will require a mobile device and a second device (i.e.; computer, laptop, tablet or iPad) with a stable internet connection to action this change.

    What do you need to do?

    1. Once you have received your email, download and install the Microsoft Authenticator app on your mobile device (if not already installed). Then follow the setup instructions provided on the Essential Connections Support Page to complete the setup process.
    2. Communicate this information to relevant members of your organisation.

    Further Information

    If you need further information, please email techconnect@essentialenergy.com.au.

    What is happening?

    Essential Energy is updating its two-factor authentication (2FA) system, transitioning from Okta to Microsoft Authenticator. This change will impact how you securely verify your identity when accessing Essential Energy systems, including Essential Connections, Neara and Youreka.

    To enable this change, Essential Connections will be unavailable from 5.00pm Thursday 30 July 2026, through to Monday 3 August 2026. A follow up communication will be issued once the change has been successfully implemented and Essential Connections is available again.

    What to expect?

    You will receive an email from techconnect@essentialenergy.com.au for pre-enrolment to Microsoft Authenticator. Please follow the instructions provided in the email.

    Note: Please continue using OKTA to access Essential Connections until 5.00pm Thursday 30 July 2026.

    To complete this process, you will require a mobile device and a second device (i.e.; computer, laptop, tablet or iPad) with a stable internet connection to action this change.

    What do you need to do?

    1. Once you have received your email, download and install the Microsoft Authenticator app on your mobile device (if not already installed). Then follow the setup instructions provided on the Essential Connections Support Page to complete the setup process.
    2. Communicate this information to relevant members of your organisation.

    Further Information

    If you need further information, please email techconnect@essentialenergy.com.au.

  • You cannot leave comment in this blogpost unless you are a part of the project panel.

    Implementation of charging ANS investigation fees

    What is happening?

    Essential Energy is committed to the safety of everyone who works on or near our network. This includes investigating any instances of unsafe work or activities where required.

    In line with the Australian Energy Regulator (AER) approved Ancillary Network Services (ANS) fees and CEOP2015 Contestable Works Guidelines, Essential Energy will commence charging Accredited Service Providers (ASPs) for certain investigation activities.

    Where an investigation is expected to incur a fee, Essential Energy will notify the ASP in advance before any charges are applied.

    What does this mean for you?

    • Fees will only apply to investigations where costs are recoverable under the ANS fee schedule.
    • You will be advised prior to any charges being incurred.
    • Investigations will continue to be conducted in a fair and transparent manner

    The majority of ASPs who work on or near our network are committed to safe work practices and are unlikely to be impacted by the introduction of these cost recoverable charges.

    What do you need to do?

    1. Communicate this information to relevant members of your organisation.
    2. Ensure your teams continue to follow safe work practices.
    3. Familiarise yourself with the Ancillary Network Services fees schedule and CEOP2015 Contestable Works Guidelines (Terms and Conditions for Contestable Works).

    Further Information

    If you need further information, please email aspinfo@essentialenergy.com.au.

    What is happening?

    Essential Energy is committed to the safety of everyone who works on or near our network. This includes investigating any instances of unsafe work or activities where required.

    In line with the Australian Energy Regulator (AER) approved Ancillary Network Services (ANS) fees and CEOP2015 Contestable Works Guidelines, Essential Energy will commence charging Accredited Service Providers (ASPs) for certain investigation activities.

    Where an investigation is expected to incur a fee, Essential Energy will notify the ASP in advance before any charges are applied.

    What does this mean for you?

    • Fees will only apply to investigations where costs are recoverable under the ANS fee schedule.
    • You will be advised prior to any charges being incurred.
    • Investigations will continue to be conducted in a fair and transparent manner

    The majority of ASPs who work on or near our network are committed to safe work practices and are unlikely to be impacted by the introduction of these cost recoverable charges.

    What do you need to do?

    1. Communicate this information to relevant members of your organisation.
    2. Ensure your teams continue to follow safe work practices.
    3. Familiarise yourself with the Ancillary Network Services fees schedule and CEOP2015 Contestable Works Guidelines (Terms and Conditions for Contestable Works).

    Further Information

    If you need further information, please email aspinfo@essentialenergy.com.au.

  • You cannot leave comment in this blogpost unless you are a part of the project panel.

    Essential Connections Information Session for Level 2 ASPs and ECs

    What is happening?

    Essential Energy is offering a one-hour support session for Level 2 Accredited Service Providers (ASPs) and Electrical Contractors (ECs) with questions about the Essential Connections Portal. Join anytime during the session to ask questions or stay as long as you need.

    The session is on Wednesday, 29 July from 8–9 am, click here to register.

    What do you need to do?

    1. Ensure you are registered to attend the support sessions.
    2. Communicate this information to relevant members of your organisation.

    Further Information

    If you need further information, please email aspinfo@essentialenergy.com.au.

    What is happening?

    Essential Energy is offering a one-hour support session for Level 2 Accredited Service Providers (ASPs) and Electrical Contractors (ECs) with questions about the Essential Connections Portal. Join anytime during the session to ask questions or stay as long as you need.

    The session is on Wednesday, 29 July from 8–9 am, click here to register.

    What do you need to do?

    1. Ensure you are registered to attend the support sessions.
    2. Communicate this information to relevant members of your organisation.

    Further Information

    If you need further information, please email aspinfo@essentialenergy.com.au.

  • You cannot leave comment in this blogpost unless you are a part of the project panel.

    Reminder: Level 2 ASPs’ Notification of Service Work (NOSW) submission obligation

    NOSW Connection obligation

    Essential Energy reminds all Level 2 Accredited Service Providers (ASPs) that, in line with the current Service and Installation Rules of NSW, you must submit a Notification of Service Work (NOSW) within 2 working days once service or connection work is completed on our network.

    Submitting a NOSW:

    • helps ensure our network records remain accurate
    • supports timely customer service, and
    • reduces safety and compliance risks.

    Please note that repeated or serious non-compliance may be reviewed and where appropriate, may result in removal of an ASPs Authorisation to work on Essential Energy’s network.

    What do you need to do?

    1. Review the above and ensure all connections applications requiring a NOSW have been completed and submitted in the Essential Connections Portal.
    2. Communicate this information to relevant members of your organisation.

    Further Information

    If you need further information, please email aspinfo@essentialenergy.com.au.

    NOSW Connection obligation

    Essential Energy reminds all Level 2 Accredited Service Providers (ASPs) that, in line with the current Service and Installation Rules of NSW, you must submit a Notification of Service Work (NOSW) within 2 working days once service or connection work is completed on our network.

    Submitting a NOSW:

    • helps ensure our network records remain accurate
    • supports timely customer service, and
    • reduces safety and compliance risks.

    Please note that repeated or serious non-compliance may be reviewed and where appropriate, may result in removal of an ASPs Authorisation to work on Essential Energy’s network.

    What do you need to do?

    1. Review the above and ensure all connections applications requiring a NOSW have been completed and submitted in the Essential Connections Portal.
    2. Communicate this information to relevant members of your organisation.

    Further Information

    If you need further information, please email aspinfo@essentialenergy.com.au.

  • You cannot leave comment in this blogpost unless you are a part of the project panel.

    Slides from the Essential Connections Information Session – 25 June 2026

    What is happening?

    The Essential Connection Information Session with Level 2 ASPs and Electrical Contractors was held on 25 June 2026. To view the slide deck, click here and the recording click here.

    What do you need to do?

    Communicate this information to relevant members of your organisation.

    Further Information

    If you need further information, please aspinfo@essentialenergy.com.au.

    What is happening?

    The Essential Connection Information Session with Level 2 ASPs and Electrical Contractors was held on 25 June 2026. To view the slide deck, click here and the recording click here.

    What do you need to do?

    Communicate this information to relevant members of your organisation.

    Further Information

    If you need further information, please aspinfo@essentialenergy.com.au.

  • You cannot leave comment in this blogpost unless you are a part of the project panel.

    CN26-08 CEOM7098 - Underground Cable Derating Requirements

    Construction News Engineering

    The latest issue of Essential Energy CN26-08 CEOM7098 - Underground Cable Derating Requirements is now available, click here to view.

    What do you need to do?

    1. Please read and familiarise yourself with the content.
    2. Communicate this information to relevant members of your organisation.

    Further Information

    If you need further information, please contact Sujay Orpe or Peter Couch via email.

    Construction News Engineering

    The latest issue of Essential Energy CN26-08 CEOM7098 - Underground Cable Derating Requirements is now available, click here to view.

    What do you need to do?

    1. Please read and familiarise yourself with the content.
    2. Communicate this information to relevant members of your organisation.

    Further Information

    If you need further information, please contact Sujay Orpe or Peter Couch via email.

  • You cannot leave comment in this blogpost unless you are a part of the project panel.

    Reminder: Essential Energy will no longer be accepting CCEWs in the Essential Connections Portal

    What is happening?

    From 1 July 2026, all Certificates of Compliance for Electrical Work (CCEW) must be submitted through the Building Commission NSW digital platform (BCNSW eCert portal).

    To support this requirement, Essential Energy will remove the ability to submit CCEWs through Essential Connections.

    We will no longer accept emailed copies, and only CCEWs automatically emailed to Essential Energy by the Building Commission NSW when you select us as your DNSP will be accepted for our records.

    What do you need to do?

    1. Communicate this information to relevant members of your organisation.
    2. Visit the Building Commission NSW websites for more information.

    Further Information

    If you need further information, please email aspinfo@essentialenergy.com.au.

    What is happening?

    From 1 July 2026, all Certificates of Compliance for Electrical Work (CCEW) must be submitted through the Building Commission NSW digital platform (BCNSW eCert portal).

    To support this requirement, Essential Energy will remove the ability to submit CCEWs through Essential Connections.

    We will no longer accept emailed copies, and only CCEWs automatically emailed to Essential Energy by the Building Commission NSW when you select us as your DNSP will be accepted for our records.

    What do you need to do?

    1. Communicate this information to relevant members of your organisation.
    2. Visit the Building Commission NSW websites for more information.

    Further Information

    If you need further information, please email aspinfo@essentialenergy.com.au.

  • You cannot leave comment in this blogpost unless you are a part of the project panel.

    Reminder: Changes to Ancillary Network Service Fees FY 2026

    What is happening?

    The Australian Energy Regulator (AER) has approved Essential Energy’s annual regulatory price change for Ancillary Network Services from 1 July 2026.

    As an Accredited Service Provider (ASP), Authorised Person (AUP) or Electrical Contractor (EC), please use the new/modified charges applicable to the services you provide when preparing quotations for work to be undertaken after 30 June 2026.

    To help you understand these services we have provided the Ancillary Network Services 2026-27 Ancillary Network Services ASP Change Overview document that outlines the changes in services and pricing structures. This item can be downloaded from Essential Energy’s Essential Engagement.

    What do you need to do?

    1. Review the Price Schedule for Ancillary Network Services - 1 July 2026 available on the Essential Energy website.
    2. Accredited Service Providers and Electrical Contractors should consider pricing changes when preparing quotations for customers regarding future work.
    3. Communicate this information to relevant members of your organisation.

    Further Information

    If you need further information, please email aspinfo@essentialenergy.com.au.

    What is happening?

    The Australian Energy Regulator (AER) has approved Essential Energy’s annual regulatory price change for Ancillary Network Services from 1 July 2026.

    As an Accredited Service Provider (ASP), Authorised Person (AUP) or Electrical Contractor (EC), please use the new/modified charges applicable to the services you provide when preparing quotations for work to be undertaken after 30 June 2026.

    To help you understand these services we have provided the Ancillary Network Services 2026-27 Ancillary Network Services ASP Change Overview document that outlines the changes in services and pricing structures. This item can be downloaded from Essential Energy’s Essential Engagement.

    What do you need to do?

    1. Review the Price Schedule for Ancillary Network Services - 1 July 2026 available on the Essential Energy website.
    2. Accredited Service Providers and Electrical Contractors should consider pricing changes when preparing quotations for customers regarding future work.
    3. Communicate this information to relevant members of your organisation.

    Further Information

    If you need further information, please email aspinfo@essentialenergy.com.au.

  • You cannot leave comment in this blogpost unless you are a part of the project panel.

    Essential Connections Information Session for Level 2 ASPs and ECs

    What is happening?

    Essential Energy is offering a one-hour support session for Level 2 Accredited Service Providers (ASPs) and Electrical Contractors (ECs) with questions about the Essential Connections Portal. Join anytime during the session to ask questions or stay as long as you need.

    The session is on Thursday, 25 June from 8–9 am, click here to register.

    What do you need to do?

    1. Ensure you are registered to attend the support sessions.
    2. Communicate this information to relevant members of your organisation.

    Further Information

    If you need further information, please email aspinfo@essentialenergy.com.au.

    What is happening?

    Essential Energy is offering a one-hour support session for Level 2 Accredited Service Providers (ASPs) and Electrical Contractors (ECs) with questions about the Essential Connections Portal. Join anytime during the session to ask questions or stay as long as you need.

    The session is on Thursday, 25 June from 8–9 am, click here to register.

    What do you need to do?

    1. Ensure you are registered to attend the support sessions.
    2. Communicate this information to relevant members of your organisation.

    Further Information

    If you need further information, please email aspinfo@essentialenergy.com.au.

  • You cannot leave comment in this blogpost unless you are a part of the project panel.

    Introduction of Type 8 and Type 9 Metering

    What is happening?

    From 31 May 2026, new Type 9 metering arrangements will be introduced across the National Electricity Market. Type 8 meters will be introduced later in 2026 as part of the same regulatory changes.

    These changes form part of the Flexible Trading Arrangements reforms led by the Australian Energy Market Operator (AEMO), supporting improved measurement of certain low-load and device-based connections.

    For most Level 2 Accredited Service Providers and Electrical Contractors, these changes result in minimal impact to existing connection and notification processes.

    Note: Electrical Vehicle chargers are not included in Type 8 or Type 9 pathways and must continue to follow existing application processes.

    What do you need to do?

    1. Communicate this information to relevant members of your organisation.
    2. Review the Type 8 and Type 9 Meters article for more information.
    3. View this communication via Essential Engagement.

    Further Information

    If you need further information, please email techconnect@essentialenergy.com.au.

    What is happening?

    From 31 May 2026, new Type 9 metering arrangements will be introduced across the National Electricity Market. Type 8 meters will be introduced later in 2026 as part of the same regulatory changes.

    These changes form part of the Flexible Trading Arrangements reforms led by the Australian Energy Market Operator (AEMO), supporting improved measurement of certain low-load and device-based connections.

    For most Level 2 Accredited Service Providers and Electrical Contractors, these changes result in minimal impact to existing connection and notification processes.

    Note: Electrical Vehicle chargers are not included in Type 8 or Type 9 pathways and must continue to follow existing application processes.

    What do you need to do?

    1. Communicate this information to relevant members of your organisation.
    2. Review the Type 8 and Type 9 Meters article for more information.
    3. View this communication via Essential Engagement.

    Further Information

    If you need further information, please email techconnect@essentialenergy.com.au.

Page last updated: 21 Jul 2026, 02:21 PM