It has been identified where Accredited Service Providers (ASP’s) are submitting a Notice of Service Work (NOSW’s) stating they have installed a Frequency Injection Relay (FIR) and that it needs to be programmed. A Work Instruction (WI) is then generated instructing the local depot to complete the programming. On attending the job, they are finding the FIR and/or Meter has not been installed therefore the programming cannot be completed.
Action:
Where a NOSW is received by Essential Energy, advising a FIR has been installed and requires programming, upon a site visit if it is identified thatContinue reading
What is happening?
It has been identified where Accredited Service Providers (ASP’s) are submitting a Notice of Service Work (NOSW’s) stating they have installed a Frequency Injection Relay (FIR) and that it needs to be programmed. A Work Instruction (WI) is then generated instructing the local depot to complete the programming. On attending the job, they are finding the FIR and/or Meter has not been installed therefore the programming cannot be completed.
Action:
Where a NOSW is received by Essential Energy, advising a FIR has been installed and requires programming, upon a site visit if it is identified that the Meter or FIR is not installed a defect letter will be generated against the defect.
ASP’s are reminded to not submit NOSW’s if the work has not been performed.
Impact:
Controlled load tariffs that have been applied incorrectly to a site without an external FIR fitted will be altered to a non-controlled load tariff. This will have a downstream effect on the customer with respect to invoicing & monetary amounts as the NMI is not eligible to receive controlled load rates.
What do you need to do?
Communicate this information to relevant members of your organisation
This safety alert reminds electrical workers of the hazards associated with working on or near energised (live) electrical equipment. These hazards include electric shock, arc flash explosion and fire.
This alert, and others, can also be viewed on the SafeWork NSW website - Safety Alerts.
What do you need to do?
Click on one of the above links to visit SafeWork NSW website
Communicate this information to relevant members of your organisation
This safety alert reminds electrical workers of the hazards associated with working on or near energised (live) electrical equipment. These hazards include electric shock, arc flash explosion and fire.
This alert, and others, can also be viewed on the SafeWork NSW website - Safety Alerts.
What do you need to do?
Click on one of the above links to visit SafeWork NSW website
Communicate this information to relevant members of your organisation
Further Information
If you need further information, please visit email www.safework.nsw.gov.au or call 13 10 50.
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Essential Energy wishes to reinforce the safety messages contained within this Safety Alert issued by Ausgrid (SA17-18) dated 3 December 2018. For ease of reference, we have listed the equivalent references to Essential Energy’s documents, together with some additional restrictions that apply to the Essential Energy network:
Ensure all Authorised Workers comply with Essential Energy’s CEOP8030 - Electrical Safety Rules (ESRs) when undertaking live low voltage work on the Essential Energy network, noting that Clause 6.3 specifically deals with work on or near live low voltage exposed conductors.
Essential Energy wishes to reinforce the safety messages contained within this Safety Alert issued by Ausgrid (SA17-18) dated 3 December 2018. For ease of reference, we have listed the equivalent references to Essential Energy’s documents, together with some additional restrictions that apply to the Essential Energy network:
Ensure all Authorised Workers comply with Essential Energy’s CEOP8030 - Electrical Safety Rules (ESRs) when undertaking live low voltage work on the Essential Energy network, noting that Clause 6.3 specifically deals with work on or near live low voltage exposed conductors.
Only qualified, trained, competent and authorised workers may work on or near live low voltage apparatus (Clause 4.3).
Operating work and commissioning must only be carried out by authorised Essential Energy workers.
Appropriate clothing and PPE must be worn (Clause 4.4) and in the case of energised low voltage underground work, an Arc Rated Face shield worn (Clause 4.4.2(i)).
Connect neutrals before actives and disconnect actives before neutrals (Clause 6.5).
Essential Energy does NOT allow a low voltage transposition crossarm to be changed live (Clause 6.3).
Essential Energy does NOT allow work on live low voltage CONSAC or PILC cables (Clause 8.5.3).
Essential Energy does NOT allow its employees to carry out live low voltage cable jointing or work within a pit or excavation where their feet are below ground level. ASPs need to consider their own Safety Management Systems before considering similar work, i.e. that all risks are addressed and controlled including the requirements for performing a rescue.
Essential Energy does NOT allow the connection of a generator to live low voltage connections except by the prior approval of the Electrical Safety Office (ESO).
ASPs may only work live low voltage on Contestable Works projects (i.e. Network Assets) as defined in the ASP Scheme Rules, the ESRs and the ASPs Safety Management System. Work within a customer’s installation is governed by Work Health and Safety (WH&S) legislation, codes and guides – in particular Division 4 of the WH&S Regulation 2017.
What do you need to do?
Review the '20181218 - Ausgrid Safety Alert SA17_18 Unintended discharge of electricity during live low voltage works.pdf' located on Essential Energy’s Document Library
Communicate this information to relevant members of your organisation
Essential Energy values and enjoys strong business relationships with its many suppliers. These relationships are founded on a shared commitment to conduct business according to the highest ethical standards and complying with all relevant laws and regulations.
Our employees are governed under the Essential Energy Code of Conduct and our relationship with ASPs, contractors and suppliers are governed under the Statement of Business Ethics.
To help provide clarity in upholding these ethical standards, Essential Energy operates a ‘no gifts’ policy across the business. This means that our employees cannot receive a gift from a third party under any circumstances.
Essential Energy values and enjoys strong business relationships with its many suppliers. These relationships are founded on a shared commitment to conduct business according to the highest ethical standards and complying with all relevant laws and regulations.
Our employees are governed under the Essential Energy Code of Conduct and our relationship with ASPs, contractors and suppliers are governed under the Statement of Business Ethics.
To help provide clarity in upholding these ethical standards, Essential Energy operates a ‘no gifts’ policy across the business. This means that our employees cannot receive a gift from a third party under any circumstances.
This policy can be challenging for suppliers and employees alike, as the gifts are usually intended as a token of genuine appreciation.
Put simply, saying thanks is enough. We really appreciate your support and feedback and ask that you refrain from offering any gifts that might jeopardise either your own or our employees’ integrity.
Additional information on Essential Energy's Code of Conduct and our ‘no gifts’ policy is available on our website.
To minimise the risk of bushfires initiated by privately-owned electricity network assets, and in compliance with its legislative obligations, Essential Energy is reinforcing its private asset defect rectification policy across its electricity distribution area.
Accredited Service Providers (ASPs) may see an increase in requests for private defect rectification.
What do you need to do?
Review the “20181214 - Briefing - Asset Classification Private Defect Management.pdf” located on Essential Energy’s Document Library
To minimise the risk of bushfires initiated by privately-owned electricity network assets, and in compliance with its legislative obligations, Essential Energy is reinforcing its private asset defect rectification policy across its electricity distribution area.
Accredited Service Providers (ASPs) may see an increase in requests for private defect rectification.
What do you need to do?
Review the “20181214 - Briefing - Asset Classification Private Defect Management.pdf” located on Essential Energy’s Document Library
Essential Energy is currently negotiating a Facilities Access Agreement (FAA) with various Communications Companies to allow installation of their small ‘microcell’ transmitters and associated aerials onto suitable Essential Energy poles.
A small number of these microcells have already been installed in the Tathra area ahead of the formal FAA.
This Safety Brief provides interim information and safety precautions to be followed for working ‘on or near’ the poles where these microcell installations are installed. Discussions are continuing with the Communications Companies – and the other electricity network operators – for consistent precautions to ensure worker safety.
Essential Energy is currently negotiating a Facilities Access Agreement (FAA) with various Communications Companies to allow installation of their small ‘microcell’ transmitters and associated aerials onto suitable Essential Energy poles.
A small number of these microcells have already been installed in the Tathra area ahead of the formal FAA.
This Safety Brief provides interim information and safety precautions to be followed for working ‘on or near’ the poles where these microcell installations are installed. Discussions are continuing with the Communications Companies – and the other electricity network operators – for consistent precautions to ensure worker safety.
What do you need to do?
Review SB-819 Microcells in Essential Energy Poles located on Essential Energy’s Document Library
Communicate this information to relevant members of your organisation.
Essential Energy’s Electrical Safety Office (ESO) has completed a full review and update of CEOP8030 - Electrical Safety Rules (ESR’s) to incorporate recent Safety Briefs, Incident Investigation recommendations, audit findings and industry developments.
There are no major policy or procedural changes in this update. All changes are summarised in the Revisions section at the end of the document.
What do you need to do?
Review the revisions section on the final pages of CEOP8030 - Electrical Safety Rules (ESR’s) located on the Document Library
Communicate this information to relevant members of your organisation.
Essential Energy’s Electrical Safety Office (ESO) has completed a full review and update of CEOP8030 - Electrical Safety Rules (ESR’s) to incorporate recent Safety Briefs, Incident Investigation recommendations, audit findings and industry developments.
There are no major policy or procedural changes in this update. All changes are summarised in the Revisions section at the end of the document.
What do you need to do?
Review the revisions section on the final pages of CEOP8030 - Electrical Safety Rules (ESR’s) located on the Document Library
Communicate this information to relevant members of your organisation.
To minimise the disruption to customers during the Christmas / New Year period, no planned interruptions with a customer impact will be scheduled from 22 December 2018 to 6 January 2019.
Also Contestable Works will be closed during the same period with business resuming as normal from 7th January 2019.
What do you need to do?
Review your planned interruption schedule for the dates above and work with your nominated Local Depot Switching Resource to reschedule where required
Minimal processing of emails/documentation or Asset Labels will occur from Contestable Works mailbox during the above mentionedContinue reading
What is Happening?
To minimise the disruption to customers during the Christmas / New Year period, no planned interruptions with a customer impact will be scheduled from 22 December 2018 to 6 January 2019.
Also Contestable Works will be closed during the same period with business resuming as normal from 7th January 2019.
What do you need to do?
Review your planned interruption schedule for the dates above and work with your nominated Local Depot Switching Resource to reschedule where required
Minimal processing of emails/documentation or Asset Labels will occur from Contestable Works mailbox during the above mentioned period
Communicate this information to relevant members of your organisation
As part of our commitment to improve our relationship and communications with ASPs Essential Energy are looking at holding forums in regional areas in October. The purpose of these forums is for ASPs to come along and hear about the latest news in the ASP space and to ask questions or raise issues with representatives from various Essential Energy teams, including the safety team, design and certification and training amongst other teams in our business.
Dates and locations of ASP forums:
Port Macquarie 3rd October 2018 (The Westport Club - 25 Buller St Port Macquarie)
As part of our commitment to improve our relationship and communications with ASPs Essential Energy are looking at holding forums in regional areas in October. The purpose of these forums is for ASPs to come along and hear about the latest news in the ASP space and to ask questions or raise issues with representatives from various Essential Energy teams, including the safety team, design and certification and training amongst other teams in our business.
Dates and locations of ASP forums:
Port Macquarie 3rd October 2018 (The Westport Club - 25 Buller St Port Macquarie)
Lismore 4th October 2018 (Lismore Workers Club - 231 Keen St Lismore)
Dubbo 10th October 2018 (Quality Inn Dubbo International - 165 Whylandra St Dubbo)
Bathurst 11th October 2018 (Bathurst City Community Club - 29 William St Bathurst)
Albury 15th October 2018 (The Albury Club Ltd - 519 Kiewa St Albury)
Wagga Wagga 16th October 2018 (The Rules Club - Cnr Fernleigh & Glenfield Rds Wagga Wagga)
Forums will commence from 6pm at the above locations, with light refreshments available. To determine venue sizes we would appreciate any ASPs who wish to attend complete a survey or email aspinfo@essentialenergy.com.au with company name, numbers attending, which forum you will be attending and anything you would like to see at our forums.
Brief Agenda Items:
Part 1 - 90 mins
Welcome and General ASP Information - what we have done since David Wilson arrived and what the future looks like with Enzen
Safety and Authorisation information
Level 3 Design Certification - update on changes and future work being undertaken in the area
Asset Inspection - Defect trends identified
Level 2 portal and SWF information - what information ASPs need to load in to our systems to make sure work is progressed and changes to what we require
Update on Standards
Training Requirements
Tyree Presentation
Part 2 – 60 mins
Subject Matter Experts (SME) spread across the room allowing ASPs to meet key people and discuss issues
Thank you to those that have already expressed interest in attending our forums.