Level 2 ASPs

Please be advised that maintenance will occur on Tuesday 30 April 2024 4pm to 5pm. During this time Secure Web Forms (SWF) will be unavailable.

We apologise for any inconvenience this may cause and appreciate your understanding.

What do you need to do?

Communicate this information to relevant members of your organisation.

Further Information

If you need further information, please email aspinfo@essentialenergy.com.au.

What is Happening?

Essential Energy’s Biannual ASP engagement forum will be held on 1 May 2024 via Zoom. In this round, we’ll be covering a range of topics including:

• Safety
• Overhead Standards Essential Connections Portal, including the Construction rollout
• Details of surveyor’s advice, asset location survey plan
• Network Assurance update, including Level 1 ASP aged defects and Level 2 ASP process assessments
• Contestable Network Solutions, contestable projects which include working with neighbours and the planning report
• Ancillary Network Service fees
• Dedicated question time.

We encourage you to participate in this forum. You’ll have the opportunity to discuss our plans and initiatives, and to ask questions or raise issues with Essential Energy team members.

Registration

The forum will be held on Wednesday 1 May 2024 from 10.00am to 12.00 noon – please click here to register.

What do you need to do?

Communicate this information to relevant members of your organisation.

Further Information

If you need further information, please email aspinfo@essentialenergy.com.au.

What is Happening?

We’ve uploaded a recording of the Essential Connections information and help session held on the 3 April 2024 to Essential Engagement for those of you who weren’t able to attend.

To access the recording, click here to view now, or go to Essential Engagement and click on the Essential Connections on the right-hand side.

What do you need to do?

Communicate this information to relevant members of your organisation.

Further Information

If you need further information, please email aspinfo@essentialenergy.com.au.

Support for Essential Connections Portal.

Support Session will be available over the next 3 Wednesdays to assist Level 2 ASPs and Electrical Contactors with questions relating to the utilisation of the Portal. Sessions are 1 hour long – drop in anytime during this time. You can just ask a quick question or stay as long as you choose.

Click the ‘Register here’ link for the session that suits you. Tip! Save into your calendar or note down the joining details (Meeting ID and passcode).

What do you need to do?

1. Ensure you are registered to attend the support sessions.
2. Communicate this information to relevant members of your organisation.

Further Information

If you need further information, please email aspinfo@essentialenergy.com.au.

What is Happening?

Following identification of a potential safety issue, Essential Energy will no longer accept Type 3 pillars installed at the end of a staged LV circuit without both cables terminated.

Our pillars are internally designed to meet IP2X with the lid removed, primarily to protect our own internal employees and ASPs from inadvertent contact with live points while working within the pillar.

Without a second circuit into a Type 3 pillar, the IP rating is lowered and accidental contact between metallic tools or earthed conductors and exposed live points could occur when performing service installations or other maintenance work.

What do you need to do?

To ensure network safety, any designs you submit after today must include the correct pillar type and you must install a Type 6 pillar at the end of cable routes, even if a future stage is planned to be connected at the pillar location.

If a future stage of an underground subdivision requires the pillar to be changed from a Type 6 to a Type 3, design for the next stage will need to specify item 4 (CEOM7202.05 Catalogue no. 400612). When the additional cable is installed, the distribution block within the pillar can be changed from a 3x3 to a 6x3 arrangement.

What do you need to do?

1. Review and comply with this requirement.
2. Communicate this information to relevant members of your organisation.

Further Information

If you need further information, please email aspinfo@essentialenergy.com.au.

What is Happening?

We’ve uploaded a copy of our November 2023 ASP Zoom Forums slide presentation to Essential Engagement for those of you who weren’t able to attend.

To access the presentation, click here to view now, or go to Essential Engagement and click on the Forum heading on the right-hand side.

What do you need to do?

Communicate this information to relevant members of your organisation.

Further Information

If you need further information, please email aspinfo@essentialenergy.com.au.

What’s happening?

Secure Web Forms (SWF) will be unavailable on Wednesday, 29 November from 4pm till 7pm for necessary system maintenance.

This will also impact our Essential Connection Portal and you will be unable to submit a Notice of Service Works (NOSW) during this timeframe. We apologise for any inconvenience.

If you experience any other issues with Essential Connection during this time, please email aspinfo@essentialenergy.com.au.

What do you need to do?

1. Please log out of Secure Web Forms prior to 4pm on Wednesday, 29 November 2023.
2. Do not submit any NOSW during the system maintenance.
3. Communicate this information to relevant members of your organisation.

Further Information

If you need further information, please email aspinfo@essentialenergy.com.au.

What is happening?

We’ve updated our Privacy Policy to allow customer information to be shared with ASPs and other external parties without the need for prior customer approval.

What are the benefits?

ASPs can consult directly with impacted customers in their early planning stages for work and associated outages including generator request, to pro-actively address any concerns or potential issues.

How can I obtain customer information?

• Requests for information should be submitted on your behalf either by:
  • the Essential Energy employee managing your outage request, or
  • the Network Assurance Facilitator you’re working with.
• Please ensure your request includes all ASP or other third-party contact details, including name, email address, contact phone number, business name and relevant Network Access Request (NAR) or work details.
• We’ll send the requested customer information via email.

What do you need to do?

Communicate this information to relevant members of your organisation.

Further Information

If you need further information, please visit Essential Energy’s website: https://engage.essentialenergy.com.au/privacy, or email aspinfo@essentialenergy.com.au.

What is Happening?

Essential Energy’s November ASP engagement forums will be held via Zoom. In this round, we’ll be covering a range of topics including:

• Safety
• Standards – Updates to the overhead and underground manuals, as well as Construction News and transitioning to composite poles
• Contestable Design – CEOM7001 Construction Plan Requirements, New Earthing Guide and tips for Neara
• Improvements to surveyor’s advice
• Updates to our easement policies
• Essential Connections –the platform, upcoming construction and commissioning roll out, next steps for CEOP2015 Terms and Conditions for Contestable Works (Guidelines) and process changes.

We encourage you to participate in these forums. You’ll have the opportunity to discuss our plans and initiatives, and to ask questions, make suggestions and raise issues with Essential Energy team members.

Dates and Times

A confirmation email will be sent to you with the Zoom meeting link once you have registered.

What do you need to do?

1. Select the session time above that suits you and reserve your spot.
2. Communicate this information to relevant members of your organisation.

Further Information

If you need further information, please email aspinfo@essentialenergy.com.au.

What is Happening?

To minimise the disruption to customers during the Christmas / New Year period, no planned interruptions with a customer impact will be scheduled from 18 December 2023 to the 1 January 2024 and will resume on 2 January 2024.  

We will have limited resources to undertake Contestable Works during the same period with business resuming as normal from 2 January 2024.  Essential Connections will still be available for submissions; however, limited resources will be available to process requests.

What do you need to do?

1. Review your planned interruption schedule for the dates above and work with your nominated Local Depot Switching Resource to reschedule where required.
2. Communicate this information to relevant members of your organisation.

Further Information

If you need further information, please email aspinfo@essentialenergy.com.au.