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Cable Covers (Tiger Tails) and Fault & Emergency Work
What is Happening?There have been several instances recently where Level 2 ASPs, or in some cases unauthorised trade contractors, have fitted cable covers (tiger tails) to energised overhead service lines.As a result of further investigation, it has been identified that confusion exists as to who is authorised to undertake this task. The WorkCover Code of Practice (CoP): Work Near Overhead Power lines provides direction in relation to the implementation of control measures for unauthorised persons working near low voltage overhead service lines.Consideration should be given to Eliminating the hazard by deenergising the supply for the duration of the work, and where there is a danger of physical damage to the overhead service its temporary removal. Where this is not practicable, separating the hazard from the worksite may be achieved through the installation of insulating matting and tiger tails at the point of attachment.Essential Energy’s responseCable covers must only be fitted to energised service lines for the purposes of adherence to the CoP by electrically qualified Essential Energy authorised employees. ASPs and contractors are not authorised to carry out these tasks as this is not classified as Contestable Work, unless working on behalf of Essential Energy under the conditions of a contract can these be installed.A Level 2 ASP can however, de-energise and remove a service line for the duration of the proposed works, or fit cable covers on a deenergised service line for mechanical protection and visual indication so long as the covers are removed prior to the installation being reenergised.When de-energising a service line, the service connections at the Point of Common Coupling must always be disconnected and made safe. The service line should then be visually assessed to determine its condition. If it is not of sound condition or there are other factors preventing the service removal. The disconnected service is to remain in situ and covered with insulating matting and tiger tails for visual awareness and mechanical protection. Special attention should also be paid to protecting the consumer mains at the Point of Attachment.If the service line is deemed to be in sound condition, and providing it is firstly disconnected at the Point of Common Coupling, then disconnect the connections at the Point of Attachment, remove the service from the attachment, and carefully roll up.The completely disconnected service can then be secured where practicable to the non-trafficable side of the distribution pole or private pole at a minimum height of 4.6m. If this is not practicable or introduces other hazards, then the service should be removed and stored in a secure location ensuring no physical damage to the service is sustained.Before re-energising, precautions must be taken to ensure that the service and electrical installation are in a state suitable for energisation and that all required testing (e.g. insulation resistance, polarity, neutral integrity and phase rotation) has been satisfactorily completed.We would also like to remind ASPs are not to undertake any fault and emergency work on Essential Energy assets including services.What do you need to do?- All concerns should be directed to the Essential Energy Supply and Interruptions group on 13 20 80
- Communicate this information to relevant members of your organisation
- Click on the below link for additional information on Essential Energy’s website https://www.essentialenergy.com.au/safety/construction-safety
Further InformationIf you need further information, please email aspinfo@essentialenergy.com.au
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Christmas and New Year Planned Outages & Contestable Works
What is Happening?To minimise the disruption to customers during the Christmas / New Year period, no planned interruptions with a customer impact will be scheduled from 20 December 2019 to 5 January 2020.Also Contestable Works will be closed during the same period with business resuming as normal from 6th January 2020.What do you need to do?- Review your planned interruption schedule for the dates above and work with your nominated Local Depot Switching Resource to reschedule where required
- Minimal processing of emails/documentation or Asset Labels will occur from Contestable Works mailbox during the above mentioned period
- Communicate this information to relevant members of your organisation.
Further InformationIf you need further information, please email aspinfo@essentialenergy.com.au -
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Managing returning of poles
What is Happening?There have been recent examples where some depots have been unable to take or manage poles from Accredited Service Providers (ASPs). In response Essential Energy’s Environmental, ASP Connections and Operations team have developed a solution which will help alleviate the challenges involved.Transfer of Ownership & Responsibility:- ASPs can now provide the Transfer of Ownership & Responsibility form (CEOF6139 Part A) to customers willing to take ownership of unwanted used poles.
- The ASPs are to submit the completed form to the Depot Resource Supervisor, along with the Returned Materials Check List (CEOF2098), for certification and signoff.
- Once the transfer of ownership is approved, the pole butt should be removed and placed in the pole butt bin located at the local depot by the ASP and the remainder of the pole left at the agreed location indicated on CEOF6139 Part A form.
- ASPs are not permitted to retain poles or transfer them to third parties outside of the relevant customer. Where feasible, other third-party transfers are to be organised by the local depot once the poles are returned or otherwise by pre-arrangement.
It is recommended that ASPs and Essential Energy discuss and plan the return or transfer of poles prior to the commencement of work, so any necessary arrangements can be made.CEOF6319 - Part A: Transfer of Ownership & Responsibility for Second Hand Poles can be located on Essential Energy’s Document Library.Please communicate this information to relevant members of your organisation.Further InformationIf you need further information, please email aspinfo@essentialenergy.com.au
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BetterConnect - Design
What's Happening?Over the last twelve months Essential Energy has engaged with ASPs extensively to understand the many pain points you have in dealing with our connections process.We are happy to advise that we have recently received approval to implement a pilot product called Salesforce to automate the core Contestable Design Processes. The success of this pilot will assist us in formalisation and implementation of a final solution.The project will automate the following processes:Request:- Design Information
- Asset labels
- Notice of Arrangement Only
Submit:- Design Certification package
- Easement Documents
- Enquiry
This automation will deliver a more efficient process with faster turnaround times, seamless collaboration with Essential Energy Design and Certification staff, and greater transparency of job status.This project is the first stage of a larger program of continuous improvement work planned by Essential Energy, with future stages to incorporate more of the Contestable Design processes, as well as construction, commissioning and inspection processes.Implementation ApproachWe have engaged an external provider with significant experience in developing process automation. They previously implemented this same product for the automation of the connections process at PowerCor/CitiPower.We have also formed a Level 3 ASP Reference Group to work with us through the development stage of the project to ensure what is delivered is fit for purpose for both ASPs and Essential Energy.CommunicationsWe will communicate progress on the project to all ASPs on a regular basis. Once the system becomes available, we will look at running zoom sessions to demonstrate the system. This will be offered to all interested Level 3 ASPs.More information about the BetterConnect project will be included in the October 2019 ASP Forums - see Essential Engagement for more details on forum locations and timing.Training and EducationWe are in the process of developing our Training and Education program and will be working with the ASP Reference group to understand the best way to deploy training and education to all Level 3 ASPs.We will provide more details on this as we get closer to releasing the system to all ASPs.QuestionsQuestions can be directed to: aspinfo@essentialenergy.com.au
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Essential Energy customer satisfaction research
As part of Essential Energy’s commitment to continuous improvement, we are seeking feedback from our customers and business partners about how easy we are to do business with.To facilitate this, we have appointed an independent research organisation, Woolcott Research & Engagement.Over the next few weeks, Woolcott may contact you to participate in a survey that will assess your satisfaction with our service delivery and operational performance. Your input is needed to help Essential Energy optimise customer outcomes and ensure our operations are aligned to your needs.Essential Energy encourages you to participate and we look forward to receiving your feedback. -
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Safety Brief 878 - Essential Energy Aware Tape
What is Happening?Essential Energy have now adopted the use of plastic tape, called ‘Essential Energy Aware’ tape – which identifies that a site has been visited by one of our workers and that the asset/s have been ‘made safe’.This increases visibility for members of the public and to enable Essential Energy to highlight sites which have been assessed and made safe – prior to permanent repairs being carried out at the time, but instead will need to be re-visited at a later stage for the permanent repairs to take place.Safety Brief 878 – Essential Energy Aware Tape is being shared for your information and can be accessed from Essential Energy’s Document Library or Essential Engagement.Further InformationIf you need further information, please email aspinfo@essentialenergy.com.au
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Reminder Essential Energy ASP Forums October 2019
What is Happening?As part of our commitment to improve our relationship and communications with ASPs, Essential Energyare holding the next round of forums. The purpose of these forums is for an ASP to come along and hearabout the latest news in the ASP space and to ask questions or raise issues with representatives fromvarious Essential Energy teams.Dates and locations of ASP forums:- Lismore Monday 14th October - Lismore Workers Club
- Port Macquarie Tuesday 15th October - The Westport Club
- Bathurst Tuesday 22nd October - Panthers Bathurst
- Dubbo Wednesday 23rd October - West Dubbo Bowling Club (Club Dubbo)
- Albury Tuesday 29th October - Commercial Club Albury
- Wagga Wagga Wednesday 30th October - Rules Club Wagga Wagga
Forums will commence from 5pm at the above locations, with light refreshments available. To determinevenue sizes we would appreciate any ASPs who wish to attend complete a survey or emailaspinfo@essentialenergy.com.au with company name, ASP level, numbers attending, which forum you will be attending and anything you would like to see at our forums.Thank you to those that have already expressed interest in attending our forums, please be advise that if you are attending one or more of our forums we require notification, this will enable us to establish the validity of this forum. At this stage some of the locations have small numbers and may be cancelled.
Brief Agenda Items:- Standards News
- Safety Presentation/Learnings from Incidents
- CCEW & NOSW Process Changes
- Designer Platform Integration
- Better Connect System Upgrade Project Update
- Design & Certification Process Updates
- Training News
What do you need to do?- Please complete the survey at engage.essentialenergy.com.au/ASP by first Signing In then clicking on your relevant ASP level, then go into Surveys & Forms
- Communicate this information to relevant members of your organisation.
Further InformationIf you need further information, please email aspinfo@essentialenergy.com.au
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Conditions of entering into an Electrical Station
What is Happening?Currently only Essential Energy employees are authorised for Entry or instruct into an Electrical Station.To enter an electrical station a person must be authorised for entry or accompanied by a person who is authorised for supervision for the type of electrical station or under access permit conditions.Work performed under a pad mount sub in a foundation, basement or culvert is classified as entry into an electrical station.There are two conditions an Authorised Service Provider (ASP) can enter (work under) an electrical station connected to Essential Energy’s network/system:- under instruction by an Essential Energy person authorised under supervision for the type of electrical station or
- under Access permit conditions (a form of authorisation)
CEOP8030 Electrical Safety Rules Extracts:Access Permit: a form of authorisation which allows access to work on or near, or to test electrical apparatus.Electrical Station: any enclosed substation or switching station whether of the indoor, outdoor or underground type.Section 9 - Work in Electrical Stations9.1 Qualifications and TrainingA person must not enter an electrical station unless they are:- Authorised in accordance with procedure CEOP2065 – Authorisation, or
- Are accompanied by a person who is authorised for supervision for the type of electrical station and have received clear instructions pertaining to the site including the specific sections they can enter, existing dangers and the precautions that must be observed.
What do you need to do?- Communicate this information to relevant members of your organisation.
Further InformationIf you need further information, please email aspinfo@essentialenergy.com.au
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Maclean Power items on Approved Materials List
Background
In late April 2019, Maclean Power decided to close all local supply operations to Essential Energy. Its representatives advised that they were willing to accept orders for 200+ items Essential Energy had on contracts/supply arrangements up until 17 May 2019 (effectively providing three weeks’ notice), after which no Accredited Service Provider or Essential Energy could order those items from Maclean Power. To fulfil delivery of goods ordered by 17 May 2019, Maclean Power would remain open until 30 August 2019, but it would cease to be an entity and no deliveries would be made after that date.
Maclean Power representatives also initially advised, and subsequently confirmed, that these items could not be sourced from a local dealer.
Since Essential Energy and Accredited Service Providers were unable to place orders with Maclean Power from 17 May 2019, it was removed from our Approved Materials List (AML) on 8 August 2019.
Change of Position
On 31 August 2019, Maclean Power sent Essential Energy a letter stating that it had partnered with The Energy Network (TEN) to continue to supply the items it had previously provided into Australia.
TEN approached us, asking for all Maclean Power items to be reinstated to the AML.
Next Step
Given the unforeseen circumstances above, Essential Energy will formally reinstate the majority of Maclean Power items in the next version (Version 48) of the AML. In the interim, Accredited Service Providers can proceed subject to the below, on the basis that Maclean Power products are approved products for use on Essential Energy’s network.
It is important to note, however, that the 20 items listed below will not be approved for future use on Essential Energy’s network. Accredited Service Providers are granted a 12-month grace period from 11 September 2019 to exhaust stocks of these 20 items:
Cat. No.
Description
Maclean Power Part Number
107900
Hook Tongue 70kN Forged Steel Latched
THL-70X
111228
Twisted Eye Tongue 70kN Steel
TET-70X
111230
Eye Tongue Twisted 120kN Steel
TET-120X
111240
Tongue Clevis 70kN Forged Steel
CT-70X
111530
Thimble Socket 70kN
SOCT-70
111560
Thimble Clevis 70kN Al
CTHA-2600
111590
Thimble Clevis 70kN Cast Iron
CTHI-1850X
111593
Thimble Stay 160kN 75mm Diam
SW-75-22
111594
Thimble Stay 200kN 150mm Diam
SW150MCI-32
266200
Clamp Susp 10-25mm Angle Al
AASC-100250
266208
Clamp Susp 6-16mm Angle Al
AASC-060160
266212
Clamp Susp 6-15.9mm Offset
DSCO-0616
266216
Clamp 7/3.00 Suspension Al
ASC-070210-N
266220
Clamp 19/3.75 Suspension Al
ASC-120280-N
266224
Clamp Susp 21-27mm Trunnion Al
TSC-1327-N
271620
Ball Eye Link 70kN Forged Steel
BEL-70X
272430
Shackle D Stirrup Assembly 70kN
D SHACKLE-70X
603450
Shackle Bow 70kN Forged Steel Clevis Pin
AS-70-RX
603453
Shackle Bow 120kN Forged Steel Clevis Pin
AS-120-RX
603780
Thimble 20mm Open Galv
OGT-22F
Accredited Service Providers are advised that the above Maclean Power products must not be installed on Essential Energy’s network after 11 September 2020. Where stocks of these materials manufactured by Maclean Power are held it may be pertinent to use them prior to other manufacturers stock prior to the end of the grace period.
This information will also be communicated during Essential Energy’s ASP forums scheduled in October 2019.
What do you need to do?
Communicate this information to relevant members of your organisation.
Further Information
If you need further information, please email aspinfo@essentialenergy.com.au
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Relocation of third party attachments
Essential Energy has existing joint use arrangements and operates Facilities Access Agreements (FAA’s) within the network that allows third-party attachments to be installed on Essential Energy assets, e.g. telecommunication cables on poles.Where third-party attachments are impacted as part of the project scope, e.g. to conduct pole relocation or replacement, the Level 3 ASP is responsible for identifying and verifying the third-party attachments and to communicate with the attachment owner as part of the design process. Any impacted third-party attachments are to be identified on the construction plan.The Level 1 ASP cannot complete the relocation works of a third-party attachment (unless otherwise agreed with the attachment owner) and must organise the third-party attachment owner to attend site to complete the relocation of their attachment. The attachment owner may charge a fee to conduct the relocation works.To facilitate this process, CEOF6586 - Advice of Pole Maintenance Form is to be completed by the Level 1 ASP and sent to the attachment owner as part of the notification for construction. To avoid doubt of the communication cable owner, both Telstra and NBN should be notified, and the confirmed cable owner will respond by returning the form to the Level 1 ASP. The Level 1 ASP is to use the contact details provided on the form to coordinate the construction works.This information has now been added to Design Information packs and CEOF6586 - Advice of Pole Maintenance Form is now available on Essential Energy Document Library.What do you need to do?- Review the above information and refer to CEOF6586 - Advice of Pole Maintenance located on Essential Energy’s Document Library
- Communicate this information to relevant members of your organisation
- View this communication via Essential Engagement at engage.essentialenergy.com.au/ASP
Further InformationIf you need further information, please email aspinfo@essentialenergy.com.au