Essential Water

Essential Water operations

Essential Water operates services for around 10,500 water services customers in Broken Hill, Menindee, Sunset Strip and Silverton and 9,500 sewerage services customers in Broken Hill.

As a retailer and distributor, we supply treated water, recycled water and untreated water to our customers, and manage associated operational and retail systems and customer enquiry services.

Our engagement commitment

  • Involve people in the planning process who will be directly impacted by decommissioning and construction
  • Consult on changes to project activity
  • Consult on cultural heritage and archaeological considerations
  • Keep community up-to-date through a range of public communication channels
  • Routinely monitor the effectiveness of engagement and communication and adjust as required

Essential Water welcomes your feedback on water services in Broken Hill

Our aim is to balance the investment in water infrastructure required to meet community needs, while minimising price increases for customers. We take into consideration operational sustainability, service levels, customer demographics and economic, environmental and health considerations.

To begin or join the conversation below:

  1. Tell us what you think makes a good water service provider.
  2. What could we do differently?




Essential Water operations

Essential Water operates services for around 10,500 water services customers in Broken Hill, Menindee, Sunset Strip and Silverton and 9,500 sewerage services customers in Broken Hill.

As a retailer and distributor, we supply treated water, recycled water and untreated water to our customers, and manage associated operational and retail systems and customer enquiry services.

Our engagement commitment

  • Involve people in the planning process who will be directly impacted by decommissioning and construction
  • Consult on changes to project activity
  • Consult on cultural heritage and archaeological considerations
  • Keep community up-to-date through a range of public communication channels
  • Routinely monitor the effectiveness of engagement and communication and adjust as required

Essential Water welcomes your feedback on water services in Broken Hill

Our aim is to balance the investment in water infrastructure required to meet community needs, while minimising price increases for customers. We take into consideration operational sustainability, service levels, customer demographics and economic, environmental and health considerations.

To begin or join the conversation below:

  1. Tell us what you think makes a good water service provider.
  2. What could we do differently?




Discussions: All (1) Open (1)

  • Have your say

    by Nathan Gould, over 6 years ago
    2 Responses

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    We value your opinion.

    Essential Water is asking you to have your say on water services in Broken Hill.

    Your feedback will help inform part of the water business's submission to the Independent Pricing & Regulatory Tribunal (IPART) for the review of water and sewerage pricing from 2019-23.

    Let us know your thoughts below.


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Page last updated: 29 May 2024, 09:02 AM