Customer Advocacy Group

This independent Group represents domestic, industrial, commercial, rural and remote customers and primary producers as well as low-income households and Aboriginal and Torres Strait Islander people. The Customer Advocacy Group is a proactive forum for consultation, engagement and insight across Essential Energy’s customer base, on any matters relating to the supply of electricity and associated services. Customers questions will be raised by the Customer Advocacy Group at their next meeting with Essential Energy.

Customers are encouraged to contact Customer Advocacy Group members to provide feedback for discussion at these meetings.

Customer Advocacy Group Charter

Role description


This independent Group represents domestic, industrial, commercial, rural and remote customers and primary producers as well as low-income households and Aboriginal and Torres Strait Islander people. The Customer Advocacy Group is a proactive forum for consultation, engagement and insight across Essential Energy’s customer base, on any matters relating to the supply of electricity and associated services. Customers questions will be raised by the Customer Advocacy Group at their next meeting with Essential Energy.

Customers are encouraged to contact Customer Advocacy Group members to provide feedback for discussion at these meetings.

Customer Advocacy Group Charter

Role description


Discussions: All (1) Open (1)
  • Low income housing offers

    by Xylem89, over 1 year ago

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    Hi Guys, 


    What's the reason we couldn't do a trail with AC coupled batteries for low income housing. We charge the battery at the same time ripple control is used for hot water and the customers could be on the wholesale prices so that they are being paid of getting energy at the lowest cost of a day possible. You would only want 5-6kwh batteries and that would get most homes through the peak demand periods without any smarts in the batteries. 8kWh battery would be ideal to stop that user from purchasing any energy from the network in the peak demand periods . Ideally a bigger battery that could service more homes at once would be more efficient and help more people.  


    There is an opportunity to take the tieks where prices are negative and shift that to be useful for some low income users 

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