After more than 25 years, the Customer Advocacy Group (CAG) has evolved into a new stakeholder engagement model. This group has played an invaluable role in shaping Essential Energy’s decisions, ensuring the voices of customers across regional, rural and remote communities in New South Wales were heard.
CAG members have provided critical consumer perspectives, helping guide Essential Energy through significant changes in the energy sector. Their insights have influenced strategies, policies and initiatives that benefit customers and strengthen the way we do business.
Some of the group’s contributions include:
Increasing levels of solar exports can affect power quality on certain days in specific network areas. CAG members discussed innovations to benefit customers and the energy system, offering insights on flexible connection agreements, pricing reforms, battery trials, and network investments.
Working together on public safety initiatives and communications in the agricultural industry, targeting key seasons and high-risk safety concerns.
Engaging on Essential Energy’s 2024-29 Regulatory Proposal to the Australian Energy Regulator (AER).
Exploring how Essential Energy can most effectively assist communities in disaster response.
We extend our heartfelt thanks to all past and present members for their commitment, expertise and collaboration. Your contributions have made a lasting impact on our customers and the communities we serve.
After more than 25 years, the Customer Advocacy Group (CAG) has evolved into a new stakeholder engagement model. This group has played an invaluable role in shaping Essential Energy’s decisions, ensuring the voices of customers across regional, rural and remote communities in New South Wales were heard.
CAG members have provided critical consumer perspectives, helping guide Essential Energy through significant changes in the energy sector. Their insights have influenced strategies, policies and initiatives that benefit customers and strengthen the way we do business.
Some of the group’s contributions include:
Increasing levels of solar exports can affect power quality on certain days in specific network areas. CAG members discussed innovations to benefit customers and the energy system, offering insights on flexible connection agreements, pricing reforms, battery trials, and network investments.
Working together on public safety initiatives and communications in the agricultural industry, targeting key seasons and high-risk safety concerns.
Engaging on Essential Energy’s 2024-29 Regulatory Proposal to the Australian Energy Regulator (AER).
Exploring how Essential Energy can most effectively assist communities in disaster response.
We extend our heartfelt thanks to all past and present members for their commitment, expertise and collaboration. Your contributions have made a lasting impact on our customers and the communities we serve.
What's the reason we couldn't do a trail with AC coupled batteries for low income housing. We charge the battery at the same time ripple control is used for hot water and the customers could be on the wholesale prices so that they are being paid of getting energy at the lowest cost of a day possible. You would only want 5-6kwh batteries and that would get most homes through the peak demand periods without any smarts in the batteries. 8kWh battery would be ideal to stop that user from purchasing any energy from the network in the peak demand periods . Ideally a bigger battery that could service more homes at once would be more efficient and help more people.
There is an opportunity to take the tieks where prices are negative and shift that to be useful for some low income users
