Customer Advocacy Group
This independent Group represents domestic, industrial, commercial, rural and remote customers and primary producers as well as low-income households and Aboriginal and Torres Strait Islander people. The Customer Advocacy Group is a proactive forum for consultation, engagement and insight across Essential Energy’s customer base, on any matters relating to the supply of electricity and associated services. Customers questions will be raised by the Customer Advocacy Group at their next meeting with Essential Energy.
Customers are encouraged to contact Customer Advocacy Group members to provide feedback for discussion at these meetings.
Customer Advocacy Group Charter
This independent Group represents domestic, industrial, commercial, rural and remote customers and primary producers as well as low-income households and Aboriginal and Torres Strait Islander people. The Customer Advocacy Group is a proactive forum for consultation, engagement and insight across Essential Energy’s customer base, on any matters relating to the supply of electricity and associated services. Customers questions will be raised by the Customer Advocacy Group at their next meeting with Essential Energy.
Customers are encouraged to contact Customer Advocacy Group members to provide feedback for discussion at these meetings.
Customer Advocacy Group Charter
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Essential News
We invite you to read ‘Essential News’ a regular quarterly newsletter to keep up-to-date on projects and activities in your local community.
Email yoursay@essentialenergy.com.au to stay in touch.
We look forward to hearing from you.
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Community Halls Program
CLOSED: This discussion has concluded.Applications for Essential Energy’s Community Hall Program are now open and close midnight, Sunday 28 March 2021. To view the eligibility criteria or to apply, visit essentialenergy.com.au/community-hall
Essential Energy’s Community Hall Program aims to give back to the local halls that make up the social fabric of regional, rural and remote NSW and provide a valuable venue for the provision of localised services for their surrounding areas. It’s part of our ongoing commitment to partnering with the local communities where we live and work as we operate and maintain one of Australia’s largest electricity distribution networks.
Applications for the Community Hall Program are now open and close midnight Sunday 28 March. Through the program, eligible halls will receive a $200 donation to put towards general maintenance costs for the hall.
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Reliable Power, Resilient Network
For more information on the recent Brand Campaign visit https://engage.essentialenergy.com.au/reliable-power-resilient-network
At Essential Energy we look after the poles and wires that deliver electricity to 95 per cent of New South Wales and parts of southern Queensland. Our people are central to making sure the electricity we deliver reliably powers the homes, hospitals, schools, businesses and services that form part of each community.
Customer Advocacy Group Community Updates
- CAG Community Update FEB 2024 (225 KB) (pdf)
- CAG Community Update November 2023 (283 KB) (pdf)
- CAG Community Update August 2023 (207 KB) (pdf)
- CAG Community Update May 2023.pdf (209 KB) (pdf)
- CAG Community Update February 2023 (215 KB) (pdf)
- CAG Community Update November 2022 (222 KB) (pdf)
- CAG Community Update August 2022 (220 KB) (pdf)
Who's listening
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Phone 02 8117 3719 Email eloise.parrab@tenantsunion.org.au -
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Policy Officer Energy and Water Consumer Advocacy Progam
Public Interest Advocacy Centre (PIAC)
JKEmail jkucicriker@piac.asn.au -
JB
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Email jenniferb@cotton.org.au -
Email m.l.russell@bigpond.com -
Policy, Training and Executive Services Manager
Caravan & Camping Industry Association NSW
Customer Advocacy Group Meetings
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07 May 2024
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01 August 2024
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31 October 2024
Essential Energy Contact
Stakeholder Engagement Specialist @ Essential Energy
Get in touch: 0429 040 951 or karyn.looby@essentialenergy.com.au