Articles
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You cannot leave comment in this blogpost unless you are a part of the project panel.
Construction News 26-13 - Changes to Neutral Terminal Bars for Substation Poles
Construction News Engineering
The latest issue of Essential Energy Construction News 26-13 - Changes to Neutral Terminal Bars for Substation Poles is now available, click here to view.
What do you need to do?
- Please read and familiarise yourself with the content.
- Communicate this information to relevant members of your organisation.
- View this communications via Essential Engagement under Construction News.
Further Information
If you need further information, please contact Brett Atkinson or James Baker via email.
Construction News Engineering
The latest issue of Essential Energy Construction News 26-13 - Changes to Neutral Terminal Bars for Substation Poles is now available, click here to view.
What do you need to do?
- Please read and familiarise yourself with the content.
- Communicate this information to relevant members of your organisation.
- View this communications via Essential Engagement under Construction News.
Further Information
If you need further information, please contact Brett Atkinson or James Baker via email.
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You cannot leave comment in this blogpost unless you are a part of the project panel.
Construction News 26-12 - Low Voltage Switchboard Neutral Bar Extension for 750kVA, 1000kVA and 1500kVA Units
Construction News Engineering
The latest issue of Essential Energy Construction News 26-12 - Low Voltage Switchboard Neutral Bar Extension for 750kVA, 1000kVA and 1500kVA Units is now available, click here to view.
What do you need to do?
- Please read and familiarise yourself with the content.
- Communicate this information to relevant members of your organisation.
- View this communications via Essential Engagement under Construction News.
Further Information
If you need further information, please contact Dave Shephard or Aaron Green via email.
Construction News Engineering
The latest issue of Essential Energy Construction News 26-12 - Low Voltage Switchboard Neutral Bar Extension for 750kVA, 1000kVA and 1500kVA Units is now available, click here to view.
What do you need to do?
- Please read and familiarise yourself with the content.
- Communicate this information to relevant members of your organisation.
- View this communications via Essential Engagement under Construction News.
Further Information
If you need further information, please contact Dave Shephard or Aaron Green via email.
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You cannot leave comment in this blogpost unless you are a part of the project panel.
Christmas and New Year Planned Outages, Contestable Works and Warehouse closure 2026/27
What is Happening?
To minimise disruption to customers during the Christmas / New Year period, we would like to advise you of the following impacts to Essential Energy services:
- No planned outages with a customer impact will be scheduled from 19 December 2026 to 3 January 2027.
- Our Contestable Works office will have reduced staff from 19 December 2026 to 3 January 2027. During this period, minimal Essential Connections cases, enquiries, emails and documentation will be processed, and limited asset labels will be issued.
- The Grafton and Wagga Wagga warehouses will be closed from 19 December 2026 to 3 January 2027.
- Standard orders should be submitted by 12 November 2026.
- Allow additional time for order processing, supplier lead times and warehouse operations due to reduced staffing and increased demand in December and January.
What do you need to do?- Review your planned interruption schedule for the dates above and work with your nominated Local Depot Switching Resource to reschedule where required.
- Communicate this information to relevant members of your organisation.
Further Information
If you need further information, please email techconnect@essentialenergy.com.au.
What is Happening?
To minimise disruption to customers during the Christmas / New Year period, we would like to advise you of the following impacts to Essential Energy services:
- No planned outages with a customer impact will be scheduled from 19 December 2026 to 3 January 2027.
- Our Contestable Works office will have reduced staff from 19 December 2026 to 3 January 2027. During this period, minimal Essential Connections cases, enquiries, emails and documentation will be processed, and limited asset labels will be issued.
- The Grafton and Wagga Wagga warehouses will be closed from 19 December 2026 to 3 January 2027.
- Standard orders should be submitted by 12 November 2026.
- Allow additional time for order processing, supplier lead times and warehouse operations due to reduced staffing and increased demand in December and January.
What do you need to do?- Review your planned interruption schedule for the dates above and work with your nominated Local Depot Switching Resource to reschedule where required.
- Communicate this information to relevant members of your organisation.
Further Information
If you need further information, please email techconnect@essentialenergy.com.au.
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You cannot leave comment in this blogpost unless you are a part of the project panel.
Construction News 26-11 - Discontinuation of Schneider Flair 21D Fault Indicator Relays
Construction News Engineering
The latest issue of Essential Energy Construction News 26-11 - Discontinuation of Schneider Flair 21D Fault Indicator Relays is now available, click here to view.
What do you need to do?
- Please read and familiarise yourself with the content.
- Communicate this information to relevant members of your organisation.
- View this communications via Essential Engagement under Construction News.
Further Information
If you need further information, please contact Dave Shephard or Aaron Green via email.
Construction News Engineering
The latest issue of Essential Energy Construction News 26-11 - Discontinuation of Schneider Flair 21D Fault Indicator Relays is now available, click here to view.
What do you need to do?
- Please read and familiarise yourself with the content.
- Communicate this information to relevant members of your organisation.
- View this communications via Essential Engagement under Construction News.
Further Information
If you need further information, please contact Dave Shephard or Aaron Green via email.
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You cannot leave comment in this blogpost unless you are a part of the project panel.
NSW Emergency Backstop and CER installer Portal industry webinar
What is happening?
From November 2026, solar businesses must use the NSW CER Installer Portal for new and upgraded rooftop solar and home battery installations. The Emergency Backstop Mechanism will also begin rolling out in selected NSW postcodes.
To help industry prepare, the NSW Government and NSW electricity networks will host a webinar on Wednesday 14 October 2026, from 4:30 pm to 5:15 pm. Click here to register.
What do you need to do?
- Register for the webinar.
- Communicate this information to relevant members of your organisation.
- Visit the DCCEWW website for more information.
Further Information
If you need further information, please email aspinfo@essentialenergy.com.au.
What is happening?
From November 2026, solar businesses must use the NSW CER Installer Portal for new and upgraded rooftop solar and home battery installations. The Emergency Backstop Mechanism will also begin rolling out in selected NSW postcodes.
To help industry prepare, the NSW Government and NSW electricity networks will host a webinar on Wednesday 14 October 2026, from 4:30 pm to 5:15 pm. Click here to register.
What do you need to do?
- Register for the webinar.
- Communicate this information to relevant members of your organisation.
- Visit the DCCEWW website for more information.
Further Information
If you need further information, please email aspinfo@essentialenergy.com.au.
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You cannot leave comment in this blogpost unless you are a part of the project panel.
Register for Essential Energy’s Virtual Connections forum to be held on Wednesday 21 October 2026
What is happening?
Essential Energy’s Biannual Connections forum will be held on Wednesday 21 October 2026 via Microsoft Teams. In this round, we’ll be covering a range of topics including:
- Safety – what are we seeing
- Network Assurance – what are we seeing and how you can help us
- Protection Settings and Switchboard Reviews
- Transition to composite poles
- Easements and crown land
- Contestable Network Solutions update
- Environmental Impact Assessment transition to easyeia
- Changes to Earthing reports and software
- Update on CEOM7001 – Construction Plan Requirements
- Public Lighting – nomination of road categories
- NSW CER Installer Portal and Backstop rollout
- Introducing CEOP2499 – Customer Installation Guidelines
- Scheme rules review update from the Department of Climate, Energy, the Environment and Water
- Ask us anything Q&A session
We encourage you to participate in this forum. You’ll have the opportunity to discuss our plans and initiatives, and to ask questions or raise issues with Essential Energy team members This includes time allocated for you to ask us anything.
To help us better respond to your questions on the day, please email aspinfo@essentialenergy.com.au with the topics or issues you would like addressed.
Note: this is a live session, and a recording will not be shared.
Registration
The forum will be held on Wednesday 21 October 2026 from 9.00 am to 12.00 noon – please click here to register.
What do you need to do?
- Click on register to reserve your spot.
- Communicate this information to relevant members of your organisation.
Further Information
If you need further information, please email aspinfo@essentialenergy.com.au.
What is happening?
Essential Energy’s Biannual Connections forum will be held on Wednesday 21 October 2026 via Microsoft Teams. In this round, we’ll be covering a range of topics including:
- Safety – what are we seeing
- Network Assurance – what are we seeing and how you can help us
- Protection Settings and Switchboard Reviews
- Transition to composite poles
- Easements and crown land
- Contestable Network Solutions update
- Environmental Impact Assessment transition to easyeia
- Changes to Earthing reports and software
- Update on CEOM7001 – Construction Plan Requirements
- Public Lighting – nomination of road categories
- NSW CER Installer Portal and Backstop rollout
- Introducing CEOP2499 – Customer Installation Guidelines
- Scheme rules review update from the Department of Climate, Energy, the Environment and Water
- Ask us anything Q&A session
We encourage you to participate in this forum. You’ll have the opportunity to discuss our plans and initiatives, and to ask questions or raise issues with Essential Energy team members This includes time allocated for you to ask us anything.
To help us better respond to your questions on the day, please email aspinfo@essentialenergy.com.au with the topics or issues you would like addressed.
Note: this is a live session, and a recording will not be shared.
Registration
The forum will be held on Wednesday 21 October 2026 from 9.00 am to 12.00 noon – please click here to register.
What do you need to do?
- Click on register to reserve your spot.
- Communicate this information to relevant members of your organisation.
Further Information
If you need further information, please email aspinfo@essentialenergy.com.au.
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You cannot leave comment in this blogpost unless you are a part of the project panel.
Construction News 26-10 - Double Bolted Neutral Connectors
Construction News Engineering
The latest issue of Essential Energy Construction News 26-10 - Double Bolted Neutral Connectors is now available, click here to view.
What do you need to do?
- Please read and familiarise yourself with the content.
- Communicate this information to relevant members of your organisation.
- View this communications via Essential Engagement under Construction News.
Further Information
If you need further information, please contact Brett Atkinson or Andrew Pratt via email.
Construction News Engineering
The latest issue of Essential Energy Construction News 26-10 - Double Bolted Neutral Connectors is now available, click here to view.
What do you need to do?
- Please read and familiarise yourself with the content.
- Communicate this information to relevant members of your organisation.
- View this communications via Essential Engagement under Construction News.
Further Information
If you need further information, please contact Brett Atkinson or Andrew Pratt via email.
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You cannot leave comment in this blogpost unless you are a part of the project panel.
Essential Energy’s model standing offers have been updated and are now available on our website
What is happening?
Essential Energy has updated two Model Standing Offers (MSOs) for immediate use. The revised documents are now available on Essential Energy’s website.
- CECP2582: Model Standing Offer for Basic Connection, effective 7 September 2026
- CECP2583: Model Standing Offer for Standard Connection, effective 7 September 2026
- Unchanged: CECP2584 Model Standing Offer for Standard Connection (Subdivision), effective 1 July 2024.
What do you need to do?
- Communicate this information to relevant members of your organisation.
- Review the updated MSOs on Essential Energy’s website.
Further Information
If you need further information, please email aspinfo@essentialenergy.com.au.
What is happening?
Essential Energy has updated two Model Standing Offers (MSOs) for immediate use. The revised documents are now available on Essential Energy’s website.
- CECP2582: Model Standing Offer for Basic Connection, effective 7 September 2026
- CECP2583: Model Standing Offer for Standard Connection, effective 7 September 2026
- Unchanged: CECP2584 Model Standing Offer for Standard Connection (Subdivision), effective 1 July 2024.
What do you need to do?
- Communicate this information to relevant members of your organisation.
- Review the updated MSOs on Essential Energy’s website.
Further Information
If you need further information, please email aspinfo@essentialenergy.com.au.
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You cannot leave comment in this blogpost unless you are a part of the project panel.
Essential Connections Information Session for Level 2 ASPs and ECs
What is happening?
Essential Energy is offering a one-hour support session for Level 2 Accredited Service Providers (ASPs) and Electrical Contractors (ECs) with questions about the Essential Connections Portal. Join anytime during the session to ask questions or stay as long as you need.
The session is on Wednesday 23 September 2026 from 9:30 am – 10:30 am, click here to register.
What do you need to do?
- Ensure you are registered to attend the support sessions.
- Communicate this information to relevant members of your organisation.
Further Information
If you need further information, please email aspinfo@essentialenergy.com.au.
What is happening?
Essential Energy is offering a one-hour support session for Level 2 Accredited Service Providers (ASPs) and Electrical Contractors (ECs) with questions about the Essential Connections Portal. Join anytime during the session to ask questions or stay as long as you need.
The session is on Wednesday 23 September 2026 from 9:30 am – 10:30 am, click here to register.
What do you need to do?
- Ensure you are registered to attend the support sessions.
- Communicate this information to relevant members of your organisation.
Further Information
If you need further information, please email aspinfo@essentialenergy.com.au.
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You cannot leave comment in this blogpost unless you are a part of the project panel.
Annual ASP/EC Satisfaction survey
What is happening?
Essential Energy will be sending out a satisfaction survey invitation on 3 September 2026 (subject: "Annual ASP/EC Satisfaction Survey - Your Feedback Needed") to gather feedback on our connections services.
This survey focuses on your experience with the Connections Portal, Connections Process, our communication, and overall ease of doing business with Essential Energy.
The survey takes approximately 4-6 minutes to complete and all responses are confidential. We encourage you to provide honest feedback to help us enhance our service delivery.
Your feedback is valuable in helping us identify what's working well and areas where we can improve our services to better support your business needs.
What do you need to do?
- Complete the customer satisfaction survey.
- Provide honest feedback about your experience over the past 12 months.
- Share this reminder with relevant members of your organisation who interact with Essential Energy's connections services and may have received the survey invitation.
Further Information
If you need further information, please email aspinfo@essentialenergy.com.au.
What is happening?
Essential Energy will be sending out a satisfaction survey invitation on 3 September 2026 (subject: "Annual ASP/EC Satisfaction Survey - Your Feedback Needed") to gather feedback on our connections services.
This survey focuses on your experience with the Connections Portal, Connections Process, our communication, and overall ease of doing business with Essential Energy.
The survey takes approximately 4-6 minutes to complete and all responses are confidential. We encourage you to provide honest feedback to help us enhance our service delivery.
Your feedback is valuable in helping us identify what's working well and areas where we can improve our services to better support your business needs.
What do you need to do?
- Complete the customer satisfaction survey.
- Provide honest feedback about your experience over the past 12 months.
- Share this reminder with relevant members of your organisation who interact with Essential Energy's connections services and may have received the survey invitation.
Further Information
If you need further information, please email aspinfo@essentialenergy.com.au.