Electrical Contractors


  • Proactive discussions, engagement and insights from Electrical Contractors;
  • Critical information updates; and
  • Other useful and relevant information.

If you need further information or support, please email aspinfo@essentialenergy.com.au


  • Proactive discussions, engagement and insights from Electrical Contractors;
  • Critical information updates; and
  • Other useful and relevant information.

If you need further information or support, please email aspinfo@essentialenergy.com.au

  • Essential Energy customer satisfaction research

    1 day ago
    Woolcroft
    As part of Essential Energy’s commitment to continuous improvement, we are seeking feedback from our customers and business partners about how easy we are to do business with.

    To facilitate this, we have appointed an independent research organisation, Woolcott Research & Engagement.

    Over the next few weeks, Woolcott may contact you to participate in a survey that will assess your satisfaction with our service delivery and operational performance. Your input is needed to help Essential Energy optimise customer outcomes and ensure our operations are aligned to your needs.

    Essential Energy encourages you to participate and we look forward to receiving...

    As part of Essential Energy’s commitment to continuous improvement, we are seeking feedback from our customers and business partners about how easy we are to do business with.

    To facilitate this, we have appointed an independent research organisation, Woolcott Research & Engagement.

    Over the next few weeks, Woolcott may contact you to participate in a survey that will assess your satisfaction with our service delivery and operational performance. Your input is needed to help Essential Energy optimise customer outcomes and ensure our operations are aligned to your needs.

    Essential Energy encourages you to participate and we look forward to receiving your feedback.

    Further Information

    If you need further information, please email aspinfo@essentialenergy.com.au
  • Safety Brief 878 - Essential Energy Aware Tape

    12 days ago
    Ee awaretape


    What is Happening?

    Essential Energy have now adopted the use of plastic tape, called ‘Essential Energy Aware’ tape – which identifies that a site has been visited by one of our workers and that the asset/s have been ‘made safe’.

    This increases visibility for members of the public and to enable Essential Energy to highlight sites which have been assessed and made safe – prior to permanent repairs being carried out at the time, but instead will need to be re-visited at a later stage for the permanent repairs to take place.

    Safety Brief 878 – Essential Energy Aware Tape...



    What is Happening?

    Essential Energy have now adopted the use of plastic tape, called ‘Essential Energy Aware’ tape – which identifies that a site has been visited by one of our workers and that the asset/s have been ‘made safe’.

    This increases visibility for members of the public and to enable Essential Energy to highlight sites which have been assessed and made safe – prior to permanent repairs being carried out at the time, but instead will need to be re-visited at a later stage for the permanent repairs to take place.

    Safety Brief 878 – Essential Energy Aware Tape is being shared for your information and can be accessed from Essential Energy’s Document Library or Essential Engagement.

    Further Information

    If you need further information, please email aspinfo@essentialenergy.com.au

  • Connection Application Charges Clarification

    about 1 month ago
    Application
    Background

    From 1 July 2019, Essential Energy implemented Ancillary Network Services charges in line with the Australian Energy Regulator’s 2019-24 determination. Since then we have received numerous enquiries regarding our connection application validation and approval charges.

    To clarify, listed below is a detailed explanation of the different types of connection offers and charges for the current financial year 2019-20 relating to connection application:

    Basic Connection Offer - $26.18 (excl GST)

    • Urban and Commercial loads of <=100 amps single phase connection or <=63 amps three phase connection (LV) with no augmentation to the network
    • Embedded Generator with <=3kW system...

    Background

    From 1 July 2019, Essential Energy implemented Ancillary Network Services charges in line with the Australian Energy Regulator’s 2019-24 determination. Since then we have received numerous enquiries regarding our connection application validation and approval charges.

    To clarify, listed below is a detailed explanation of the different types of connection offers and charges for the current financial year 2019-20 relating to connection application:

    Basic Connection Offer - $26.18 (excl GST)

    • Urban and Commercial loads of <=100 amps single phase connection or <=63 amps three phase connection (LV) with no augmentation to the network
    • Embedded Generator with <=3kW system for Rural customers and <=5kW system for Urban customers with no augmentation to the LV network

    Basic + Technical Connection Offer - $117.83 (excl GST)

    • All other LV loads not requiring an augmentation to the network and will require technical enquiries and/or planning review before approval
    • Embedded Generator with <3kW Rural, <5kW Urban and <=30kW system with no augmentation to the LV network and will require technical enquiries and/or planning review before approval

    Standard Connection Offer - $157.11 (excl GST)

    • LV Standard Connection Service – Any service that does not meet the requirements of the LV Basic Connection Service
    • Embedded Generator with <=30kW system with augmentation to the LV network

    Where can I find more information about this service?

    Information about connecting to Essential Energy’s network can be located on our website at www.essentialenergy.com.au/our-network/connecting-to-the-network. Please click on the document link called Connecting to the Network Information Pack and refer to Section 3.0 Connection application.

    Also the Price Schedule for Ancillary Network Services - 1 July 2019 is located on Essential Energy’s Website at www.essentialenergy.com.au/our-network/network-pricing-and-regulatory-reporting/network-pricing, this contains the current financial year pricing and a brief explanation of these charges.

    Further Information

    If you need further information, please email aspinfo@essentialenergy.com.au

  • Draft Price Schedule for Ancillary Network Services 2019-24

    5 months ago
    Aers draft aer ee 2019 2024

    Background

    Essential Energy recently received the Australian Energy Regulator (AER) Final Distribution Determination for Ancillary Network Services covering the 2019-24 Regulatory Control Period (RCP). This determination regulates the pricing structure for Essential Energy to provide services to external customers.

    What does this mean for you?

    From 1 July 2019, Essential Energy will implement approved Ancillary Network Services as per the AER’s determination.

    To help you understand any changes in services and charges, we have developed supporting information and application guidelines by ASP level. These documents will be located on Essential Energy’s Document Library.

    Please note, however, that throughout the...


    Background

    Essential Energy recently received the Australian Energy Regulator (AER) Final Distribution Determination for Ancillary Network Services covering the 2019-24 Regulatory Control Period (RCP). This determination regulates the pricing structure for Essential Energy to provide services to external customers.

    What does this mean for you?

    From 1 July 2019, Essential Energy will implement approved Ancillary Network Services as per the AER’s determination.

    To help you understand any changes in services and charges, we have developed supporting information and application guidelines by ASP level. These documents will be located on Essential Energy’s Document Library.

    Please note, however, that throughout the 2019-24 RCP, Essential Energy may introduce several new regulatory services in targeted areas, based on external feedback, statutory changes and to better reflect the way services are provided.

    Additionally, implementation of the AER’s determination by Essential Energy from 1 July 2019 will incur CPI and other cost increases each year until 30 June 2024. ASPs should review service and price changes when preparing quotations for future work.

    Where is information about the changes available?


    What do you need to do?

    1. Review the draft Price Schedule for Ancillary Network Services 1 July 2019 and the ASP Change Overview located on Essential Energy’s Document Library and Essential Engagement
    2. Communicate this information to relevant members of your organisation

    Further Information

    If you need further information, please email aspinfo@essentialenergy.com.au

  • Reminder - Authorising your connection

    5 months ago
    Connects
    What is happening?

    Essential Energy has seen an increase in the volume of connections and connection applications that are late or missing the required documentation, particularly for smart meter new connections.
    This aligns to Section 68 of the Electricity Supply Act 1995 which states that it is an offence to connect an electrical installation to Essential Energy’s network unless authorised to do so.

    What do you need to do?

    1. As per the NSW Service and installation rules; the following paperwork is required in a...

    What is happening?

    Essential Energy has seen an increase in the volume of connections and connection applications that are late or missing the required documentation, particularly for smart meter new connections.
    This aligns to Section 68 of the Electricity Supply Act 1995 which states that it is an offence to connect an electrical installation to Essential Energy’s network unless authorised to do so.

    What do you need to do?

    1. As per the NSW Service and installation rules; the following paperwork is required in a timely manner by Essential Energy to authorise your connection:

    2. What’s Required By Who By When
      A. Connection Application via: https://www.essentialenergy.com.au/our-network/connecting-to-the-network Accredited Service Provider (ASP), Electrical Contractor or Customer Before any physical work can commence for your connection
      B. Certificate of Compliance for Electrical Work (CCEW) via Secure Web Forms (SWF): https://swf.essentialenergy.com.au/swf Electrical Contractor Within 7 days of completing any safety and compliance test on an electrical installation
      C. Notification of Service Work (NOSW) via Secure Web Forms (SWF): https://swf.essentialenergy.com.au/swf Level 2 - Accredited Service Provider (ASP) Within 48 hours of completing work to connect to the network

    3. Communicate this information to relevant members of your organisation

    Further Information

    If you need further information, please email aspinfo@essentialenergy.com.au
  • SafeWork NSW Safety Alert – Working Live

    10 months ago
    Safety
    SafeWork NSW has released a safety alert on the Dangers of working on or near energised (live) electrical equipment.

    This safety alert reminds electrical workers of the hazards associated with working on or near energised (live) electrical equipment. These hazards include electric shock, arc flash explosion and fire.
    This alert, and others, can also be viewed on the SafeWork NSW website - Safety Alerts.

    What do you need to do?

    1. Click on one of the above links to visit SafeWork NSW website
    2. Communicate this information to relevant members of your organisation

    Further Information

    If you...

    SafeWork NSW has released a safety alert on the Dangers of working on or near energised (live) electrical equipment.

    This safety alert reminds electrical workers of the hazards associated with working on or near energised (live) electrical equipment. These hazards include electric shock, arc flash explosion and fire.
    This alert, and others, can also be viewed on the SafeWork NSW website - Safety Alerts.

    What do you need to do?

    1. Click on one of the above links to visit SafeWork NSW website
    2. Communicate this information to relevant members of your organisation

    Further Information

    If you need further information, please visit email www.safework.nsw.gov.au or call 13 10 50.

  • Ausgrid Safety Alert SA17_18 Unintended discharge of electricity during live low voltage works

    10 months ago
    Safetyalert
    What is happening?

    Essential Energy wishes to reinforce the safety messages contained within this Safety Alert issued by Ausgrid (SA17-18) dated 3 December 2018. For ease of reference, we have listed the equivalent references to Essential Energy’s documents, together with some additional restrictions that apply to the Essential Energy network:

    • Ensure all Authorised Workers comply with Essential Energy’s CEOP8030 - Electrical Safety Rules (ESRs) when undertaking live low voltage work on the Essential Energy network, noting that Clause 6.3 specifically deals with work on or near live low voltage exposed conductors.
    • Only qualified, trained, competent...

    What is happening?

    Essential Energy wishes to reinforce the safety messages contained within this Safety Alert issued by Ausgrid (SA17-18) dated 3 December 2018. For ease of reference, we have listed the equivalent references to Essential Energy’s documents, together with some additional restrictions that apply to the Essential Energy network:

    • Ensure all Authorised Workers comply with Essential Energy’s CEOP8030 - Electrical Safety Rules (ESRs) when undertaking live low voltage work on the Essential Energy network, noting that Clause 6.3 specifically deals with work on or near live low voltage exposed conductors.
    • Only qualified, trained, competent and authorised workers may work on or near live low voltage apparatus (Clause 4.3).
    • Operating work and commissioning must only be carried out by authorised Essential Energy workers.
    • Appropriate clothing and PPE must be worn (Clause 4.4) and in the case of energised low voltage underground work, an Arc Rated Face shield worn (Clause 4.4.2(i)).
    • Connect neutrals before actives and disconnect actives before neutrals (Clause 6.5).
    • Essential Energy does NOT allow a low voltage transposition crossarm to be changed live (Clause 6.3).
    • Essential Energy does NOT allow work on live low voltage CONSAC or PILC cables (Clause 8.5.3).
    • Essential Energy does NOT allow its employees to carry out live low voltage cable jointing or work within a pit or excavation where their feet are below ground level. ASPs need to consider their own Safety Management Systems before considering similar work, i.e. that all risks are addressed and controlled including the requirements for performing a rescue.
    • Essential Energy does NOT allow the connection of a generator to live low voltage connections except by the prior approval of the Electrical Safety Office (ESO).

    ASPs may only work live low voltage on Contestable Works projects (i.e. Network Assets) as defined in the ASP Scheme Rules, the ESRs and the ASPs Safety Management System. Work within a customer’s installation is governed by Work Health and Safety (WH&S) legislation, codes and guides – in particular Division 4 of the WH&S Regulation 2017.

    What do you need to do?

    1. Review the '20181218 - Ausgrid Safety Alert SA17_18 Unintended discharge of electricity during live low voltage works.pdf' located on Essential Energy’s Document Library
    2. Communicate this information to relevant members of your organisation

    Further Information

    If you need further information, please email aspinfo@essentialenergy.com.au


  • Statement of Business Ethics and Code of Conduct

    10 months ago
    Codeofconduct


    Essential Energy values and enjoys strong business relationships with its many suppliers. These relationships are founded on a shared commitment to conduct business according to the highest ethical standards and complying with all relevant laws and regulations.

    Our employees are governed under the Essential Energy Code of Conduct and our relationship with ASPs, contractors and suppliers are governed under the Statement of Business Ethics.
    To help provide clarity in upholding these ethical standards, Essential Energy operates a ‘no gifts’ policy across the business. This means that our employees cannot receive a gift from a third party under any circumstances.


    Essential Energy values and enjoys strong business relationships with its many suppliers. These relationships are founded on a shared commitment to conduct business according to the highest ethical standards and complying with all relevant laws and regulations.

    Our employees are governed under the Essential Energy Code of Conduct and our relationship with ASPs, contractors and suppliers are governed under the Statement of Business Ethics.
    To help provide clarity in upholding these ethical standards, Essential Energy operates a ‘no gifts’ policy across the business. This means that our employees cannot receive a gift from a third party under any circumstances.

    This policy can be challenging for suppliers and employees alike, as the gifts are usually intended as a token of genuine appreciation.

    Put simply, saying thanks is enough. We really appreciate your support and feedback and ask that you refrain from offering any gifts that might jeopardise either your own or our employees’ integrity.
    Additional information on Essential Energy's Code of Conduct and our ‘no gifts’ policy is available on our website.

    What do you need to do?

    1. Visit Essential Energy's website at https://www.essentialenergy.com.au/about-us/corporate-governance/policies for our Code of Conduct and a range of documents detailing our policies
    2. Communicate this information to relevant members of your organisation

    Further Information

    If you need further information, please email aspinfo@essentialenergy.com.au

  • Safety Brief SB-817 Electrical Safety Rules Issue 16

    11 months ago
    Esrs

    What is happening?

    Essential Energy’s Electrical Safety Office (ESO) has completed a full review and update of CEOP8030 - Electrical Safety Rules (ESR’s) to incorporate recent Safety Briefs, Incident Investigation recommendations, audit findings and industry developments.

    There are no major policy or procedural changes in this update. All changes are summarised in the Revisions section at the end of the document.

    What do you need to do?

    1. Review the revisions section on the final pages of CEOP8030 - Electrical Safety Rules (ESR’s) located on the Document Library
    2. Communicate this information to relevant members of your organisation.
    3. ...


    What is happening?

    Essential Energy’s Electrical Safety Office (ESO) has completed a full review and update of CEOP8030 - Electrical Safety Rules (ESR’s) to incorporate recent Safety Briefs, Incident Investigation recommendations, audit findings and industry developments.

    There are no major policy or procedural changes in this update. All changes are summarised in the Revisions section at the end of the document.

    What do you need to do?

    1. Review the revisions section on the final pages of CEOP8030 - Electrical Safety Rules (ESR’s) located on the Document Library
    2. Communicate this information to relevant members of your organisation.
    3. View this communication via Essential Engagement at engage.essentialenergy.com.au/ASP

    Further Information

    If you need further information, please email aspinfo@essentialenergy.com.au
  • NoSW / CCEW Historical Inspections Commencement

    about 1 year ago
    Third party inspection

    You may have noticed and/or observed, Essential Energy is currently undertaking additional inspections of customer connections or alterations. The inspections are being conducted on historical data ensuring customer Installation and Service Works are meeting the requirements of the NSW Service & Installation Rules, AS/NZS 3000:2007 and Essential Energy’s requirements in line with Code of Practice Installation Safety Management.

    Essential Energy has started with a pilot inspection program in the Coffs Harbour area and will extend the program to the remaining regions in our footprint in the coming months.

    What do you need to do?

    Communicate this information to relevant members...


    You may have noticed and/or observed, Essential Energy is currently undertaking additional inspections of customer connections or alterations. The inspections are being conducted on historical data ensuring customer Installation and Service Works are meeting the requirements of the NSW Service & Installation Rules, AS/NZS 3000:2007 and Essential Energy’s requirements in line with Code of Practice Installation Safety Management.

    Essential Energy has started with a pilot inspection program in the Coffs Harbour area and will extend the program to the remaining regions in our footprint in the coming months.

    What do you need to do?

    Communicate this information to relevant members of your organisation.

    Further Information

    If you need further information, please email aspinfo@essentialenergy.com.au