Electrical Contractors


  • Proactive discussions, engagement and insights from Electrical Contractors;
  • Critical information updates
  • Other useful and relevant information
  • Solar and Battery and relevant information.

If you need further information or support, please email techconnect@essentialenergy.com.au


  • Proactive discussions, engagement and insights from Electrical Contractors;
  • Critical information updates
  • Other useful and relevant information
  • Solar and Battery and relevant information.

If you need further information or support, please email techconnect@essentialenergy.com.au

  • You cannot leave comment in this blogpost unless you are a part of the project panel.

    IdentityONE Mobile app has been updated for Apple devices

    What is happening?

    The latest IdentityONE update is now available in the Apple App Store. It includes bug fixes that will improve detection of existing credentials.

    There is no change for Android users.

    If you have an iPhone or iPad, please go to the Apple App Store and manually update the IdentityONE mobile application to the latest version 2.1.33, as seen in the image.

    What do you need to do?

    1. If you have an apple device, ensure you are on the latest version of IdentiyONE.
    2. Communicate this information to relevant members of your organisation.

    Further Information

    If you need further information, please email eesecurity@essentialenergy.com.au.

    What is happening?

    The latest IdentityONE update is now available in the Apple App Store. It includes bug fixes that will improve detection of existing credentials.

    There is no change for Android users.

    If you have an iPhone or iPad, please go to the Apple App Store and manually update the IdentityONE mobile application to the latest version 2.1.33, as seen in the image.

    What do you need to do?

    1. If you have an apple device, ensure you are on the latest version of IdentiyONE.
    2. Communicate this information to relevant members of your organisation.

    Further Information

    If you need further information, please email eesecurity@essentialenergy.com.au.

  • You cannot leave comment in this blogpost unless you are a part of the project panel.

    Essential Connections Information Session for Level 2 ASPs and ECs

    What is happening?

    Essential Energy is offering a one-hour support session for Level 2 Accredited Service Providers (ASPs) and Electrical Contractors (ECs) with questions about the Essential Connections Portal. Join anytime during the session to ask questions or stay as long as you need.

    The session is on Wednesday, 25 March from 8–9 am, click here to register.

    What do you need to do?

    1. Ensure you are registered to attend the support sessions.
    2. Communicate this information to relevant members of your organisation.

    Further Information

    If you need further information, please email aspinfo@essentialenergy.com.au.

    What is happening?

    Essential Energy is offering a one-hour support session for Level 2 Accredited Service Providers (ASPs) and Electrical Contractors (ECs) with questions about the Essential Connections Portal. Join anytime during the session to ask questions or stay as long as you need.

    The session is on Wednesday, 25 March from 8–9 am, click here to register.

    What do you need to do?

    1. Ensure you are registered to attend the support sessions.
    2. Communicate this information to relevant members of your organisation.

    Further Information

    If you need further information, please email aspinfo@essentialenergy.com.au.

  • You cannot leave comment in this blogpost unless you are a part of the project panel.

    Slides from the Essential Connections Information Session – February 2025

    What is happening?

    The Essential Connection Information Session with Level 2 ASPs and Electrical Contractors was held on 25 February 2026. To view the slide deck, click here and the recording click here.

    What do you need to do?

    Communicate this information to relevant members of your organisation.

    Further Information

    If you need further information, please email aspinfo@essentialenergy.com.au.

    What is happening?

    The Essential Connection Information Session with Level 2 ASPs and Electrical Contractors was held on 25 February 2026. To view the slide deck, click here and the recording click here.

    What do you need to do?

    Communicate this information to relevant members of your organisation.

    Further Information

    If you need further information, please email aspinfo@essentialenergy.com.au.

  • You cannot leave comment in this blogpost unless you are a part of the project panel.

    Slides from the Essential Connections Information Session – January 2025

    What is happening?

    The Essential Connection Information Session with Level 2 ASPs and Electrical Contractors was held on 27 January 2026. To view the slide deck, click here and the recording click here.

    What do you need to do?

    Communicate this information to relevant members of your organisation.

    Further Information

    If you need further information, please email aspinfo@essentialenergy.com.au.

    What is happening?

    The Essential Connection Information Session with Level 2 ASPs and Electrical Contractors was held on 27 January 2026. To view the slide deck, click here and the recording click here.

    What do you need to do?

    Communicate this information to relevant members of your organisation.

    Further Information

    If you need further information, please email aspinfo@essentialenergy.com.au.

  • You cannot leave comment in this blogpost unless you are a part of the project panel.

    Essential Connections Information Session

    What is happening?

    Essential Energy is offering a one-hour support session for Level 2 Accredited Service Providers (ASPs) and Electrical Contractors (ECs) with questions about the Essential Connections Portal. Join anytime during the session to ask questions or stay as long as you need.

    The session is on Wednesday, 25 February from 8–9 am, click here to register.

    What do you need to do?

    1. Ensure you are registered to attend the support sessions.
    2. Communicate this information to relevant members of your organisation.

    Further Information

    If you need further information, please email aspinfo@essentialenergy.com.au.

    What is happening?

    Essential Energy is offering a one-hour support session for Level 2 Accredited Service Providers (ASPs) and Electrical Contractors (ECs) with questions about the Essential Connections Portal. Join anytime during the session to ask questions or stay as long as you need.

    The session is on Wednesday, 25 February from 8–9 am, click here to register.

    What do you need to do?

    1. Ensure you are registered to attend the support sessions.
    2. Communicate this information to relevant members of your organisation.

    Further Information

    If you need further information, please email aspinfo@essentialenergy.com.au.

  • You cannot leave comment in this blogpost unless you are a part of the project panel.

    Essential Energy will no longer be accepting CCEWs in the Essential Connections Portal

    What is happening?

    From 1 March 2026, all Certificates of Compliance for Electrical Work (CCEW) must be submitted through the Building Commission NSW digital platform, known as the BCNSW eCert portal. To support this requirement, Essential Energy will be removing the ability to submit CCEWs through the Essential Connections Portal. We will also not be accepting emailed copies from this date.

    The Building Commission NSW will automatically email a copy of your CCEW to Essential Energy, when you select us as your DNSP, for our records. These are the only CCEWs Essential Energy will be accepting.

    What do you need to do?

    1. Communicate this information to relevant members of your organisation.
    2. Visit the Building Commission NSW website for more information.

    Further Information

    If you need further information, please email aspinfo@essentialenergy.com.au.

    What is happening?

    From 1 March 2026, all Certificates of Compliance for Electrical Work (CCEW) must be submitted through the Building Commission NSW digital platform, known as the BCNSW eCert portal. To support this requirement, Essential Energy will be removing the ability to submit CCEWs through the Essential Connections Portal. We will also not be accepting emailed copies from this date.

    The Building Commission NSW will automatically email a copy of your CCEW to Essential Energy, when you select us as your DNSP, for our records. These are the only CCEWs Essential Energy will be accepting.

    What do you need to do?

    1. Communicate this information to relevant members of your organisation.
    2. Visit the Building Commission NSW website for more information.

    Further Information

    If you need further information, please email aspinfo@essentialenergy.com.au.

  • You cannot leave comment in this blogpost unless you are a part of the project panel.

    Would you like to be a member of the Connections Focus Group for 2026?

    What is happening?

    Essential Energy recognises the importance of consultation and collaboration with Accredited Service Providers and Electrical Contractors working on and around our network and have held regular Focus Group session since 2018. This year we are once again seeking volunteers to join the Focus Group for a 12 month period. This will include attending a one hour virtual session, the first Thursday of every second month commencing April from 8.30am to 9.30am, noting that if there are no topics it will be cancelled, and if required attending face to face workshops. If you would like to make a difference and be a voice for your peers, then we want to hear from you. 

    If you would like to express your interest in being part of the Connections Focus Group for 2026 please email aspinfo@essentialenergy.com.au, the group will be limited to 20 people. The Terms of Reference can be found in the annexture of CEOP2015, Contestable Works Guidelines (Terms and Conditions for Contestable Works) available on the Document Library. 

    What do you need to do?

    1. Communicate this information to relevant members of your organisation.
    2. Email aspinfo@essentialenergy.com.au if you would like to volunteer.

    Further Information

    If you need further information, please email aspinfo@essentialenergy.com.au.

    What is happening?

    Essential Energy recognises the importance of consultation and collaboration with Accredited Service Providers and Electrical Contractors working on and around our network and have held regular Focus Group session since 2018. This year we are once again seeking volunteers to join the Focus Group for a 12 month period. This will include attending a one hour virtual session, the first Thursday of every second month commencing April from 8.30am to 9.30am, noting that if there are no topics it will be cancelled, and if required attending face to face workshops. If you would like to make a difference and be a voice for your peers, then we want to hear from you. 

    If you would like to express your interest in being part of the Connections Focus Group for 2026 please email aspinfo@essentialenergy.com.au, the group will be limited to 20 people. The Terms of Reference can be found in the annexture of CEOP2015, Contestable Works Guidelines (Terms and Conditions for Contestable Works) available on the Document Library. 

    What do you need to do?

    1. Communicate this information to relevant members of your organisation.
    2. Email aspinfo@essentialenergy.com.au if you would like to volunteer.

    Further Information

    If you need further information, please email aspinfo@essentialenergy.com.au.

  • You cannot leave comment in this blogpost unless you are a part of the project panel.

    Reminder to register for a 2026 Regional Roadshow for solar and battery installers and earn up to 40 CPD Points!

    What is happening?

    As previously communicated on 13 January 2026, You are invited to our 2026 Regional Roadshow for solar and battery installers. Sign up for one of 10 face-to-face sessions being held across regional NSW and earn up to 40 Continuing Professional Development (CPD) points.

    Just register for your nearest session, take the knowledge test (worth 20 CPD points) and complete the NSW Emergency Backstop Mechanism and the NSW CER Installer Portal e-learning module (worth an additional 20 CPD points).

    When and where:

    10 regional venues across NSW. All sessions start at 4:00pm and run for 2.5 hours. Bring your questions – our experts are here to help.

    Register: Spots are limited, register now at Essential Energy Roadshow — SEIA.

    What do you need to do?

    1. For more information and to register for the roadshow nearest you click here
    2. Communicate this information to relevant members of your organisation

    Further Information

    If you need further information, please email aspinfo@essentialenergy.com.au.

    What is happening?

    As previously communicated on 13 January 2026, You are invited to our 2026 Regional Roadshow for solar and battery installers. Sign up for one of 10 face-to-face sessions being held across regional NSW and earn up to 40 Continuing Professional Development (CPD) points.

    Just register for your nearest session, take the knowledge test (worth 20 CPD points) and complete the NSW Emergency Backstop Mechanism and the NSW CER Installer Portal e-learning module (worth an additional 20 CPD points).

    When and where:

    10 regional venues across NSW. All sessions start at 4:00pm and run for 2.5 hours. Bring your questions – our experts are here to help.

    Register: Spots are limited, register now at Essential Energy Roadshow — SEIA.

    What do you need to do?

    1. For more information and to register for the roadshow nearest you click here
    2. Communicate this information to relevant members of your organisation

    Further Information

    If you need further information, please email aspinfo@essentialenergy.com.au.

  • You cannot leave comment in this blogpost unless you are a part of the project panel.

    Heatwave Conditions – Review of Planned Outages

    What is happening?

    NSW regions are currently experiencing a heatwave, with extreme temperatures forecast across multiple areas. In response to these conditions, Essential Energy will proactively review all planned outages to assess potential impacts on customers and communities.

    Where necessary, planned works may be postponed or rescheduled to minimise risk and support customer safety and reliability during this period of elevated temperatures. Decisions will be made based on operational risk assessments, weather forecasts, and community impact considerations.

    Essential Energy remains committed to prioritising the safety and wellbeing of our customers, employees, and communities, while continuing to deliver safe and reliable electricity services throughout these extreme weather conditions.

    What do you need to do?

    1. Please liaise with your Network Assurance Facilitator (NAF) regarding any planned works that may be impacted.
    2. Communicate this information to relevant members of your organisation.

    Further Information

    If you need further information, please email aspinfo@essentialenergy.com.au.

    What is happening?

    NSW regions are currently experiencing a heatwave, with extreme temperatures forecast across multiple areas. In response to these conditions, Essential Energy will proactively review all planned outages to assess potential impacts on customers and communities.

    Where necessary, planned works may be postponed or rescheduled to minimise risk and support customer safety and reliability during this period of elevated temperatures. Decisions will be made based on operational risk assessments, weather forecasts, and community impact considerations.

    Essential Energy remains committed to prioritising the safety and wellbeing of our customers, employees, and communities, while continuing to deliver safe and reliable electricity services throughout these extreme weather conditions.

    What do you need to do?

    1. Please liaise with your Network Assurance Facilitator (NAF) regarding any planned works that may be impacted.
    2. Communicate this information to relevant members of your organisation.

    Further Information

    If you need further information, please email aspinfo@essentialenergy.com.au.

  • You cannot leave comment in this blogpost unless you are a part of the project panel.

    Essential Connections Information Session

    What is happening?

    Essential Energy is offering a one-hour support session for Level 2 Accredited Service Providers (ASPs) and Electrical Contractors (ECs) with questions about the Essential Connections Portal. Join anytime during the session to ask questions or stay as long as you need.

    The session is on Tuesday, 27 January from 8–9 am. click here to register.

    What do you need to do?

    1. Ensure you are registered to attend the support sessions.
    2. Communicate this information to relevant members of your organisation.

    Further Information

    If you need further information, please email aspinfo@essentialenergy.com.au.

    What is happening?

    Essential Energy is offering a one-hour support session for Level 2 Accredited Service Providers (ASPs) and Electrical Contractors (ECs) with questions about the Essential Connections Portal. Join anytime during the session to ask questions or stay as long as you need.

    The session is on Tuesday, 27 January from 8–9 am. click here to register.

    What do you need to do?

    1. Ensure you are registered to attend the support sessions.
    2. Communicate this information to relevant members of your organisation.

    Further Information

    If you need further information, please email aspinfo@essentialenergy.com.au.

Page last updated: 02 Apr 2026, 02:50 PM