Enhancing Stakeholder Engagement: Key Takeaways from Landholder engagement training

Colleagues attended engagement training in Wagga Wagga, organised by the Energy Charter. They listened first-hand to landholders about successes and areas needing improvement and spent a full day delving into community concerns and best practices for communication and engagement.

Here are some key learnings they have shared:

Empathy and Understanding: It's crucial to be empathetic and understand stakeholders' practices and challenges. This is especially important when engaging with landowners and understanding the impact of infrastructure on their work and property.

Proactive and Genuine Engagement: Engage with stakeholders genuinely and patiently. Open, honest conversations and acting on feedback are essential.

Two-Way Communication: Establishing and maintaining trust through effective two-way communication is vital for successful project delivery.

Conflict Resolution: Knowing techniques for conflict resolution and collaborative problem-solving is essential. Projects often face common issues such as trust, finances, and impact on farms.

Early Involvement of Technical Experts: Involve technical experts early in the process and avoid premature compensation discussions to prevent perceptions of bribery.

Let's continue to build stronger communities and foster positive relationships through effective stakeholder engagement!

A huge thank you to the following people for providing this feedback:

Damian Munday        Melinda White        Brett Day             Glen Faganello     

Josh Galloway           Mitch Hume            Peter Wilson