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Rejected Connection Applications

Background

Currently, around 20% of Connection Applications are rejected due to missing or incorrect information in the Connection Point / Pole / Substation Number field.

To help you submit correct applications, our recently released Network Information Portal provides a significant amount of information about Essential Energy’s network, including the asset numbers for all poles and substations in a Geographic Information System (GIS) mapping format.

The Network Information Portal is accessible on all devices. By typing in the address (or a nearby address), you can easily find the required connection point asset number.

What do you need to do?

  1. Watch a demonstration video and visit Network Information Portal via Essential Energy's Website and start exploring our network.
  2. Communicate this information to relevant members of your organisation.

Further Information

If you need further information, please email aspinfo@essentialenergy.com.au.