Meet our External Sales team - here to help you order materials for ECN Projects

What is happening?

Our External Sales Team is available Monday to Friday between 7:30am and 4:00pm to help you order the materials you need for your Essential Energy projects. We aim to respond to all enquiries within two business days. Here’s how we can help:

• Need a current price list: Let us know and we’ll be happy to provide it
• Purchasing materials for approved ECN projects through External Sales: Email us at external.sales@essentialenergy.com.au and we’ll send you a quotation. Orders will be processed once an ECN project number has been provided
• Order collection and lead times: Purchase orders can be collected from our Grafton or Wagga Wagga warehouses. Current lead times are around 4 weeks from the date of order, although this may vary for direct delivery items or special orders.
• Items not on Approved Material List (AML): If you need materials that don’t appear on the current price list or AML, please reach out to us at external.sales@essentialenergy.com.au. We’ll be happy to review your request and see how we can help.
• As a reminder: Please ensure you provide the Essential Energy items numbers you require to ensure we can provide your quote.

Please don’t hesitate to contact us if you have any questions or would like more information.

What do you need to do?

Communicate this information to relevant members of your organisation.

Further Information

If you need further information, please email external.sales@essentialenergy.com.au.