Christmas and New Year Planned Outages, Contestable Works and Warehouse closure 2026/27

What is Happening?

To minimise disruption to customers during the Christmas / New Year period, we would like to advise you of the following impacts to Essential Energy services:

• No planned outages with a customer impact will be scheduled from 19 December 2026 to 3 January 2027.
• Our Contestable Works office will have reduced staff from 19 December 2026 to 3 January 2027. During this period, minimal Essential Connections cases, enquiries, emails and documentation will be processed, and limited asset labels will be issued.
• The Grafton and Wagga Wagga warehouses will be closed from 19 December 2026 to 3 January 2027.
  • Standard orders should be submitted by 12 November 2026.
  • Allow additional time for order processing, supplier lead times and warehouse operations due to reduced staffing and increased demand in December and January.

What do you need to do?

1. Review your planned interruption schedule for the dates above and work with your nominated Local Depot Switching Resource to reschedule where required.
2. Communicate this information to relevant members of your organisation.

Further Information

If you need further information, please email techconnect@essentialenergy.com.au.