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Update on Protection Settings and Switchboard Review Submissions

What is happening?

On 22 July 2025, Essential Energy announced it had moved the timing for submission of Protection Settings and Switchboard Review requests to assist with lead times on standard connection projects. To further improve this process, we have also removed the requirement of an Intent to Connect (ITC) case being submitted prior to Protection Settings or Switchboard Review requests.

Key Changes:

  • Any registered Essential Connections user can submit Protection Settings and Switchboard Review requests directly.
  • There is no need for a Level 2 ASP or Electrical Contractor to first submit an ITC.

Submission Timing Remains Unchanged:

  • Basic Connection Projects – After Connection Offer is issued.
  • Standard Connection Projects – After Design Information Pack has been issued.

Compliance Item Completion:

  • NOSW and CCEWs can only be submitted once all compliance items (Protection Settings and Switchboard Review) are completed.
  • These must be submitted by a Level 2 ASP or Electrical Contractor.
  • NOTE: It is the responsibility of the Connection Applicant (or their nominated representative) to ensure the engaged Level 2 ASP or Electrical Contractor are aware of all compliance items and any related site-specific conditions.

What do you need to do?

  1. Continue to submit your requests through the Essential Connections Portal.
  2. Communicate this information to relevant members of your organisation.

Further Information

If you need further information, please email techconnect@essentialenergy.com.au.

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