Essential Connections: Short Delay to Standard Connections Go-Live

Short delay to Standard Connections go live in the Essential Connections solution

As you know, we have been preparing the implementation of our new solution, which will support the design and construction phases of the end-to-end connections process to be managed in the Essential Connections portal. Whilst the project was looking to roll out the Standard Connections process on 26th September, testing activities have identified the requirement to resolve a number of defects prior to go live to enable a successful transition to the new solution which will benefit our customers.

We are now working towards Monday 10th October as our revised go-live date and are confident that this additional time will allow for less disruption for our customers' day-to-day business.

What does this mean for you?

For now, you will continue operating as usual until we are ready to implement the solution. We are hoping that this extra time will allow you to continue attending information and training sessions to get familiar with the system and ask us any questions you may have. Please find below the details of any upcoming sessions for Level 1 & 3 ASPs.

What happens next?

We encourage you to attend one of the following training sessions to help you get familiar with the Essential Connections portal. We are here to answer any questions and will provide you with further updates in our scheduled opt-in sessions. Thank you for your understanding and continuous support during the transition period.

Further Information

If you need further information, please email aspinfo@essentialenergy.com.au