Short Delay to Essential Connections Solution Go-Live

Short delay to Standard Connections go-live in the Essential Connections solution

As you know, we have been preparing the implementation of our new solution, which will support the design and construction phases of the end-to-end connections process to be managed in the Essential Connections portal. Whilst the project was working towards Monday 10 October 2022 to roll out the Standard Connections process, additional testing activities are required to resolve the defects identified and enable a smooth transition to the new solution for our customers.

What do you need to know?

We are now working towards Monday 24 October 2022 as our revised go-live date. In line with this decision, the current design portal will be suspended from Tuesday, 18 October 2022 at 5pm and you will be unable to add to or access your design information until the new Essential Connections portal is up and running on Monday 24 October 2022. This means that your existing design data will be migrated to the new portal.

What happens next?

Our weekly ASP information sessions remain in place to keep you abreast of any updates and answer any questions you may have.

For Level 3 ASPs, training sessions initially scheduled from 12th to 20th October 2022 will be rescheduled to take place after go-live. Please look out for updated calendar invitations which will be sent to you shortly.

For Level 1 ASPs, training sessions will be scheduled to take place after go live. Please look out for calendar invitations over the next couple of months.

Thanks again for your understanding and continuous support during the transition period.

Further Information

If you need further information, please email aspinfo@essentialenergy.com.au.