New Essential Connections portal for submitting Low Voltage enquiries and applications delayed

What is Happening?

The first release of the Essential Connections portal for Low Voltage (LV) enquiries and applications, scheduled for Monday 16 Monday, has been delayed.

Due to unforeseen technical issues outside of Essential Energy’s control we will not be able to release the new portal on 16 May as planned.

Please continue to submit all LV connection enquiries and applications through the existing enquiry and connections portals available on the Connecting to the Network page on our website.

It is expected at this stage that the release of the portal will be delayed until June 2022

We will keep you informed and will be able to share more accurate information on the revised date in the coming weeks.

Introduction of fees and upfront payment

We previously communicated that the introduction of Ancillary Network Services (ANS) fees and upfront payments were scheduled to be charged from Monday 16 May. These fees will also be delayed to align with the release of the new Essential Connections portal.

What do you need to do?

1. Communicate this information to relevant members of your organisation.

Further Information

If you need further information, please email aspinfo@essentialenergy.com.au.