External Sales – Lead Times and Warehouse Collection Information

What is happening?

Essential Energy has an External Sales Department where you can purchase equipment, materials and hardware from the CEOM7004 - Approved Materials List for use only on Essential Energy's network.

We would like to provide an update, unfortunately our suppliers are currently facing long lead times. Please refer to the communications sent out on 29 January 2026, External Sales experiencing long lead times.

Current Lead Times

Standard orders have an approximate 4 week lead time. You will be advised if any items are on back order, including an estimated time of arrival.

Warehouse Collection Locations

Accredited Service Providers (ASPs) order collections are only available from the following locations:

• Wagga Wagga Warehouse - 59–87 Hammond Avenue Wagga Wagga NSW 2650
• Grafton Warehouse - 187 Lawrence Road Grafton NSW 2460

Note: It is the ASPs responsibility to organise transport for order collection. Please ensure appropriate arrangements are made prior to collection.

Further Information

If you need further information in relation to lead times, please email external.sales@essentialenergy.com.au.