Essential Energy customer satisfaction research

As part of Essential Energy’s commitment to continuous improvement, we are seeking feedback from our customers and business partners about how easy we are to do business with.

To facilitate this, we have appointed an independent research organisation, Woolcott Research & Engagement.

Over the next few weeks, Woolcott may contact you to participate in a survey that will assess your satisfaction with our service delivery and operational performance. Your input is needed to help Essential Energy optimise customer outcomes and ensure our operations are aligned to your needs.

Essential Energy encourages you to participate and we look forward to receiving your feedback.