Annual ASP/EC Satisfaction Survey

Essential Energy sent out a satisfaction survey invitation on Thursday 4th September (subject: Annual ASP/EC Satisfaction Survey Your Feedback Needed) to gather feedback on our connections services.

Thank you to those who have already completed the survey - your feedback is greatly appreciated and will help us improve our services.

This survey focuses on your experience with the Connections Portal, Connections Process, our communication, and overall ease of doing business with Essential Energy.

Your feedback is valuable in helping us identify what's working well and areas where we can improve our services to better support your business needs.

The survey takes approximately 4-6 minutes to complete and all responses are confidential. We encourage you to provide honest feedback to help us enhance our service delivery.

What do you need to do?

1. Complete the customer satisfaction survey if you haven't already check your email for the invitation sent Thursday 4th September
2. Provide honest feedback about your experience over the past 12 months
3. Share this reminder with relevant members of your organisation who interact with Essential Energy's connections services and may have received the survey invitation
4. View this communication via Essential Engagement

Further Information

If you need further information, please email aspinfo@essentialenergy.com.au