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Technical Support Hub for Essential Connections Portal
What is happening?
Our new one-stop Technical Support Hub is providing our Accredited Service Providers, Electrical Contractors, solar installers and connections customers with self-service and supported-service options tailored to your specific requirements.
A dedicated team of technical specialists and subject matter experts are available to offer real time advice and help resolve enquiries at first point of contact, helping drive timely and consistent outcomes for you and your customers.
To easily identify the first point of contact who can best assist with your Essential Connections Portal enquiries:
- contact the team by calling 13 23 91 and selecting Option 2
- send your Essential Connections enquiries to a new email address: techconnect@essentialenergy.com.au.
What do you need to do?
- Ensure you are registered to attend the support sessions.
- Communicate this information to relevant members of your organisation.
Further Information
If you need further information, please email techconnect@essentialenergy.com.au.
