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New for basic connections: ‘Intent to Connect’

New for basic connections: ‘Intent to Connect’.

Last week we communicated that Essential Connections will be replacing Secure Web Forms and emails for basic connections activities from mid 2023.

There will be one new step in the process: ‘Intent to Connect’. Intent to Connect will be the bridge between approved applications and service and/ or electrical works. It will be submitted by the authorised Level 2 ASP or licenced Electrical Contractor doing the works.

More than one Intent to Connect can be submitted for an application. For example:

  • Intent to Connect just for Service works (Level 2 ASP works).
  • Intent to Connect just for Electrical works.
  • Or an Intent to Connect for both types (if you are authorised to do both types of work).


How does this help you?

Nearly all of the information on the Intent to Connect will auto populate from the application. You will be able to see:

  • Site details.
  • Application offer e.g., Basic & EBG (Embedded Generation).
  • Retail customer details.
  • Details about the approved installation including load requested, export limit applied by Essential Energy and the model of equipment.
  • Any approval conditions (e.g., Switchboard Review, Non-Standard Approval) and whether these are completed.

In the Intent to Connect, you can make minor updates to equipment you intend to use and request a change from Underground to Overhead* if required. (*Note: This will require a Non-Standard Approval).

If the information is correct - that is, you will be undertaking the works as per the approved application - all you need to do is acknowledge this and enter the planned date/s for the work.

In late May, we will share a step-by-step guide and a demonstration video to show you how to ‘Submit an Intent to Connect’.

Intent to Connect will help general connections governance

The Intent to Connect will give Essential Energy visibility of the intended timeframe for works. Essential Connections will send you reminders if the NoSW and/ or CCEW is not submitted after the designated work date you enter in the Intent to Connect.

One more thing! Registrations and access to Essential Connections

Our team is checking that users are correctly registered to use Essential Connections for basic connections. Some things will need to change. For example, users will need to be individually registered. Some accounts may need to change.

You do not need to do anything yet - but please keep an eye out for an email with further information. Emails will only be sent to those who need to take some action. These will be sent over the next coming weeks.

What do you need to do?

  1. Communicate this information to relevant members of your organisation.
  2. View this and past communications via Essential Engagement.

Further Information

If you need further information, please email aspinfo@essentialenergy.com.au.

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