About Essential Engagement

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Essential Energy marquee at the state fair


Essential Engagement is our online community engagement platform, designed to help you stay informed about projects, programs and initiatives happening across Essential Energy's network.

The platform brings project information together in one place, making it easier to find updates, learn about upcoming works, understand how projects may affect your community, and connect directly with the people involved.

Through Essential Engagement, you can:

  • Explore projects happening in your area
  • Learn about proposed and upcoming initiatives
  • Access project updates and important information
  • Ask questions and receive responses from our team
  • Share feedback and participate in engagement activities
  • Follow projects that matter to you

We believe meaningful engagement starts with open and accessible communication. By providing opportunities for communities to stay informed and share local knowledge, Essential Engagement helps us better understand community needs and considerations as we plan and deliver projects.

Whether you're a resident, business owner, community organisation or stakeholder, Essential Engagement is your place to connect with us and stay involved in the conversations shaping your community.


Essential Engagement is our online community engagement platform, designed to help you stay informed about projects, programs and initiatives happening across Essential Energy's network.

The platform brings project information together in one place, making it easier to find updates, learn about upcoming works, understand how projects may affect your community, and connect directly with the people involved.

Through Essential Engagement, you can:

  • Explore projects happening in your area
  • Learn about proposed and upcoming initiatives
  • Access project updates and important information
  • Ask questions and receive responses from our team
  • Share feedback and participate in engagement activities
  • Follow projects that matter to you

We believe meaningful engagement starts with open and accessible communication. By providing opportunities for communities to stay informed and share local knowledge, Essential Engagement helps us better understand community needs and considerations as we plan and deliver projects.

Whether you're a resident, business owner, community organisation or stakeholder, Essential Engagement is your place to connect with us and stay involved in the conversations shaping your community.

Q&A

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  • Share I'm a resident where work is being undertaken, after having endure four days of constant machinery noise for a project that does not affect supply to my property. Your Community Engagement Team, as well as the Project Engineer and Project Manager need re-education in conducting works in residential areas and afford costs to offset the inconvenience to the affected neighbourhood. The only notification I had received was to expect a power outage on 15/10/26 which is what I was prepared for. This work is causing undue duress to my wife who suffers from Alzheimers and her only pleasure is watching the television, but this works has caused agitation. I must add that the noise will continue today and tomorrow from plant. Proper planning would have been to install noise dampening blankets in the front of affected properties. Also, there has been NO noise monitoring during the work. Essential Energy would not qualify to be a Tier 5 Company in the public sector in my opinion. on Facebook Share I'm a resident where work is being undertaken, after having endure four days of constant machinery noise for a project that does not affect supply to my property. Your Community Engagement Team, as well as the Project Engineer and Project Manager need re-education in conducting works in residential areas and afford costs to offset the inconvenience to the affected neighbourhood. The only notification I had received was to expect a power outage on 15/10/26 which is what I was prepared for. This work is causing undue duress to my wife who suffers from Alzheimers and her only pleasure is watching the television, but this works has caused agitation. I must add that the noise will continue today and tomorrow from plant. Proper planning would have been to install noise dampening blankets in the front of affected properties. Also, there has been NO noise monitoring during the work. Essential Energy would not qualify to be a Tier 5 Company in the public sector in my opinion. on X (formerly Twitter) Share I'm a resident where work is being undertaken, after having endure four days of constant machinery noise for a project that does not affect supply to my property. Your Community Engagement Team, as well as the Project Engineer and Project Manager need re-education in conducting works in residential areas and afford costs to offset the inconvenience to the affected neighbourhood. The only notification I had received was to expect a power outage on 15/10/26 which is what I was prepared for. This work is causing undue duress to my wife who suffers from Alzheimers and her only pleasure is watching the television, but this works has caused agitation. I must add that the noise will continue today and tomorrow from plant. Proper planning would have been to install noise dampening blankets in the front of affected properties. Also, there has been NO noise monitoring during the work. Essential Energy would not qualify to be a Tier 5 Company in the public sector in my opinion. on Linkedin Email I'm a resident where work is being undertaken, after having endure four days of constant machinery noise for a project that does not affect supply to my property. Your Community Engagement Team, as well as the Project Engineer and Project Manager need re-education in conducting works in residential areas and afford costs to offset the inconvenience to the affected neighbourhood. The only notification I had received was to expect a power outage on 15/10/26 which is what I was prepared for. This work is causing undue duress to my wife who suffers from Alzheimers and her only pleasure is watching the television, but this works has caused agitation. I must add that the noise will continue today and tomorrow from plant. Proper planning would have been to install noise dampening blankets in the front of affected properties. Also, there has been NO noise monitoring during the work. Essential Energy would not qualify to be a Tier 5 Company in the public sector in my opinion. link

    I'm a resident where work is being undertaken, after having endure four days of constant machinery noise for a project that does not affect supply to my property. Your Community Engagement Team, as well as the Project Engineer and Project Manager need re-education in conducting works in residential areas and afford costs to offset the inconvenience to the affected neighbourhood. The only notification I had received was to expect a power outage on 15/10/26 which is what I was prepared for. This work is causing undue duress to my wife who suffers from Alzheimers and her only pleasure is watching the television, but this works has caused agitation. I must add that the noise will continue today and tomorrow from plant. Proper planning would have been to install noise dampening blankets in the front of affected properties. Also, there has been NO noise monitoring during the work. Essential Energy would not qualify to be a Tier 5 Company in the public sector in my opinion.

    Rod asked 12 days ago

    Hi Rod,

    Thank you for taking the time to share your feedback.

    We are sorry to hear about the disruption these works have caused for you and your wife. We recognise that construction activities can be noisy and inconvenient, particularly when they occur close to homes over several days, and we understand your concerns about the impact this has had on your household.

    We appreciate your comments regarding notification, noise management and the measures you believe could have reduced the impact on nearby residents. Feedback such as this is important and will be shared with the project team for review as part of our commitment to continuously improving how we plan and deliver works in local communities.

    We would welcome the opportunity to better understand your experience and discuss your concerns directly as it is difficult to respond without specifics. 

    If you would like to discuss this with one of our team, you can send an email to community.relations@essentialenergy.com.au and include your contact details and location of the works. I have made Bronya, one of our managers in that team aware of your concern and she would be happy to discuss it further with you.

    Thank you again for bringing your concerns to our attention.

    Kind Regards

    Chris

  • Share Hi, I'm enquiring about two (2) electricity poles left lying on the ground beside the Tarraganda Hall at Tarraganda Lane, Tarraganda 2550 near Bega. They have been there a few weeks now and the poles are preventing the full use of the Hall by the community. As Chairperson of the Tarraganda Hall Management Committee, I am seeking clarification about when the poles will be removed. Thank you.. on Facebook Share Hi, I'm enquiring about two (2) electricity poles left lying on the ground beside the Tarraganda Hall at Tarraganda Lane, Tarraganda 2550 near Bega. They have been there a few weeks now and the poles are preventing the full use of the Hall by the community. As Chairperson of the Tarraganda Hall Management Committee, I am seeking clarification about when the poles will be removed. Thank you.. on X (formerly Twitter) Share Hi, I'm enquiring about two (2) electricity poles left lying on the ground beside the Tarraganda Hall at Tarraganda Lane, Tarraganda 2550 near Bega. They have been there a few weeks now and the poles are preventing the full use of the Hall by the community. As Chairperson of the Tarraganda Hall Management Committee, I am seeking clarification about when the poles will be removed. Thank you.. on Linkedin Email Hi, I'm enquiring about two (2) electricity poles left lying on the ground beside the Tarraganda Hall at Tarraganda Lane, Tarraganda 2550 near Bega. They have been there a few weeks now and the poles are preventing the full use of the Hall by the community. As Chairperson of the Tarraganda Hall Management Committee, I am seeking clarification about when the poles will be removed. Thank you.. link

    Hi, I'm enquiring about two (2) electricity poles left lying on the ground beside the Tarraganda Hall at Tarraganda Lane, Tarraganda 2550 near Bega. They have been there a few weeks now and the poles are preventing the full use of the Hall by the community. As Chairperson of the Tarraganda Hall Management Committee, I am seeking clarification about when the poles will be removed. Thank you..

    Robert Kingston asked 7 months ago

    Hi Robert, thank you for the question. These poles were part of a contractor job and we apologies they were left beside the Hall. We will contact the contractor now and have them moved. 

  • Share How do I report a power pole that appears to be in poor condition. Pole number 97 022366.,located corner Mcwood dr and Harcourt cres Smiths Lake 2428. on Facebook Share How do I report a power pole that appears to be in poor condition. Pole number 97 022366.,located corner Mcwood dr and Harcourt cres Smiths Lake 2428. on X (formerly Twitter) Share How do I report a power pole that appears to be in poor condition. Pole number 97 022366.,located corner Mcwood dr and Harcourt cres Smiths Lake 2428. on Linkedin Email How do I report a power pole that appears to be in poor condition. Pole number 97 022366.,located corner Mcwood dr and Harcourt cres Smiths Lake 2428. link

    How do I report a power pole that appears to be in poor condition. Pole number 97 022366.,located corner Mcwood dr and Harcourt cres Smiths Lake 2428.

    Ian Pomplun asked about 1 year ago

    Thank you for your question. You can report damage to power poles and other Essential Energy assets through our Contact Us page. 

Page last updated: 09 Jul 2026, 05:15 PM