Privacy Policy

Introduction

Granicus hosts this site on behalf of Essential Energy.

Granicus takes the privacy of the participants using this site very seriously.

Our collection, use and disclosure of your personal information is regulated by the National Privacy Principles under the Privacy Act 1988, as amended from time to time and also by the relevant State legislation (depending on the State in which the client is located). You can find more information about your privacy rights at the Privacy Commissioner's web site, http://www.privacy.gov.au.

Note: This Privacy Policy applies to the Granicus behaviour and treatment of your information and should be read in conjunction with the Essential Energy Privacy Policy.

Essential Energy - Privacy Policy

Who do I contact for more information?

Grancius may be contacted in relation to privacy policy issues by email at "support@engagementhq.com" or addressed to Granicus, Level 1, 96 Pelham Street, Carlton VIC 3053 Australia.

What information do we collect?

Basic Identifying Information

We collect information from you when you register to use this site. This information may vary depending on the specific needs of Essential Energy, however, at a minimum is includes your:

  • Screen Name
  • Email Address

Demographic Information

Additional demographic information such as your age, sex, household income, suburb and interests may also be collected at this time. You can click the Register to Have your Say link to check this.

User-Generated Information

We collect information that you put on the site after you have signed up including but not limited to:

  • Comments in forums
  • Votes on other comments in forums
  • Responses to surveys and quick polls

User-Behaviour Information

We collect information about your behaviour on the site including but not limited to:

  • Documents downloaded from the library
  • Videos viewed
  • Pages views

Note that you can browse the site completely anonymously without signing up.

Why do we collect this information?

To Collect and Collate your Feedback to Inform Better Policy

The principle reason for collecting this information is to help inform the creation of better policy. The information is therefore provided to Essential Energy for analysis and interpretation at their discretion.

To Send you Periodic Emails

The email address you provide for registering on the site may be used by either Granicus or Essential Energy to send you information and updates pertaining to the issues discussed on this site or any other site that we feel may be of interest to you.

Note: If at any time you would like to unsubscribe from receiving future emails, we include a simple unsubscribe link at the bottom of each email.

To Protect the Integrity of the Discussion

By monitoring the information you provide we are able to protect the integrity of the discussion from individuals and groups who may attempt to unduly influence the outcomes of the consultation process.

To Improve the Website & Software 

The principle use of this information by Granicus is to help us to improve this website and the software that underpins it. We are continually striving to improve the experience of our participants based on your feedback.

Who has access to this information?

When you register for a user account you provide three types of information:

  1. Publicly available information
  2. Information available to both Essential Energy and Granicus
  3. Information available to Granicus only

Publicly Available Information

Publicly available information is limited to your screen name and any comments you leave under that name in the forums or other tools on the site.

Note: We strongly recommend use of an anonymous screen name.

Individual survey responses, voting patterns and quick poll responses will not immediately be made available publicly on the site, however, feedback (including overall results of polls and surveys, and in some instances, unidentifiable and randomly chosen quotes or comments from surveys) may be published in publicly available reports at the end of the consultation period.

Please also keep in mind, however, that under most local Freedom of Information laws formal submissions uploaded to this site can be made available for public viewing by Essential Energy at its own volition or at the request of a member of the public.

Information available to both Essential Energy and Granicus includes:

  • All information from the Register form.
  • Comments
  • Survey, Quick Poll, and comment voting responses
  • General site activity such as document downloads.

Information Available to Granicus only

Information which is available only to Granicus is restricted to your IP address for site security purposes.

Do we disclose any information to third parties other than Essential Energy?

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect our or others rights, property or safety.

However, we may from time to time notify you about other sites we are managing when we feel they may of direct relevance and interest to you. Please note that you can easily unsubscribe from these notifications at any time.

Third Party Links

Occasionally Essential Energy may include links to third party sites. These third parties have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites.

Terms and Conditions

Please also visit our Terms and Conditions section establishing the use, disclaimers, and limitations of liability governing the use of our website.

Your Consent

By using our website, you consent to this Privacy Policy.