Our engagement framework

Essential Energy’s engagement commitments and ‘how to’ engage are articulated in our Stakeholder Engagement Framework (SEF). As a member of the International Association of Public Participation (IAP2) we prescribe to the seven Core Values for decision-focused, values based public participation, and the IAP2 Public Participation Spectrum to measure the influence of customers within an engagement process.

A Stakeholder Engagement Plan has been developed in collaboration with key stakeholders and is based on Essential Energy’s SEF. As we implement our Stakeholder Engagement Plan, we will receive feedback from customers and stakeholders, therefore we will modify our activities as required while delivering on our engagement principles of being:

• Curious - Engaging early, to build respectful, inclusive and collaborative relationships with our diverse stakeholders. Recognising that our stakeholders are diverse, we design our engagement activities to meet the needs of stakeholders, actively seeking feedback to learn and improve.
• Accountable - We are transparent, setting clear deliverables for measuring and evaluating the quality of our engagement. Outcomes from engagement are visible to stakeholders.
• Courageous - Action-orientated, open-minded, and acting with integrity. Our business is continuously informed and shaped by our engagement.