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Essential Water IPART Submission

Essential Water operations

Essential Water operates services for around 10,500 water services customers in Broken Hill, Menindee, Sunset Strip and Silverton and 9,500 sewerage services customers in Broken Hill.

As a retailer and distributer, we supply treated water, recycled water and untreated water to our customers, and manage associated operational and retail systems and customer enquiry services.

Have your say about our services

Essential Water is asking you to have your say on water services in Broken Hill.

Your feedback will be considered as part of our future plans and help inform part of our submission to the Independent Pricing & Regulatory Tribunal (IPART) for the review of water and sewerage pricing from 2019-23.

In preparing our submission, we are taking into consideration operational sustainability, service levels, customer demographics and economic, environmental and health considerations. Our aim is to balance the investment in water infrastructure required to meet community needs, while minimising price increases for customers.

To help us understand what is important to you, we’re asking you to provide feedback on our water infrastructure investment strategy and the services we provide.

To begin or join the conversation below:

  1. Tell us what you think makes a good water service provider.
  2. What could we do differently?

Essential Water - Residential Survey

Essential Energy would like to conduct a very important survey to provide feedback from the community to help shape the organisation's spending and investment decisions up until 2023.

This survey is being conducted by independent engagement and research specialists, Woolcott.

To join the residential customer survey click the button below or access the survey here.

Essential Water - Business Survey

To join the business customer survey click the button below or access the survey here.


Essential Water operations

Essential Water operates services for around 10,500 water services customers in Broken Hill, Menindee, Sunset Strip and Silverton and 9,500 sewerage services customers in Broken Hill.

As a retailer and distributer, we supply treated water, recycled water and untreated water to our customers, and manage associated operational and retail systems and customer enquiry services.

Have your say about our services

Essential Water is asking you to have your say on water services in Broken Hill.

Your feedback will be considered as part of our future plans and help inform part of our submission to the Independent Pricing & Regulatory Tribunal (IPART) for the review of water and sewerage pricing from 2019-23.

In preparing our submission, we are taking into consideration operational sustainability, service levels, customer demographics and economic, environmental and health considerations. Our aim is to balance the investment in water infrastructure required to meet community needs, while minimising price increases for customers.

To help us understand what is important to you, we’re asking you to provide feedback on our water infrastructure investment strategy and the services we provide.

To begin or join the conversation below:

  1. Tell us what you think makes a good water service provider.
  2. What could we do differently?

Essential Water - Residential Survey

Essential Energy would like to conduct a very important survey to provide feedback from the community to help shape the organisation's spending and investment decisions up until 2023.

This survey is being conducted by independent engagement and research specialists, Woolcott.

To join the residential customer survey click the button below or access the survey here.

Essential Water - Business Survey

To join the business customer survey click the button below or access the survey here.


Discussions: All (1) Open (1)
  • Have your say

    about 1 month ago
    Hav your say banner

     

    We value your opinion.

    Essential Water is asking you to have your say on water services in Broken Hill.

    Your feedback will help inform part of the water business's submission to the Independent Pricing & Regulatory Tribunal (IPART) for the review of water and sewerage pricing from 2019-23.

    Let us know your thoughts below.


     

    We value your opinion.

    Essential Water is asking you to have your say on water services in Broken Hill.

    Your feedback will help inform part of the water business's submission to the Independent Pricing & Regulatory Tribunal (IPART) for the review of water and sewerage pricing from 2019-23.

    Let us know your thoughts below.


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