You cannot leave comment in this blogpost unless you are a part of the project panel.
What is happening?
NSW regions are currently experiencing a heatwave, with extreme temperatures forecast across multiple areas. In response to these conditions, Essential Energy will proactively review all planned outages to assess potential impacts on customers and communities.
Where necessary, planned works may be postponed or rescheduled to minimise risk and support customer safety and reliability during this period of elevated temperatures. Decisions will be made based on operational risk assessments, weather forecasts, and community impact considerations.
Essential Energy remains committed to prioritising the safety and wellbeing of our customers, employees, and communities, while continuing to deliver safe and reliable electricity services throughout these extreme weather conditions.
What do you need to do?
- Please liaise with your Network Assurance Facilitator (NAF) regarding any planned works that may be impacted.
- Communicate this information to relevant members of your organisation.
Further Information
If you need further information, please email aspinfo@essentialenergy.com.au.
You cannot leave comment in this blogpost unless you are a part of the project panel.
What is happening?
Essential Energy is offering a one-hour support session for Level 2 Accredited Service Providers (ASPs) and Electrical Contractors (ECs) with questions about the Essential Connections Portal. Join anytime during the session to ask questions or stay as long as you need.
The session is on Tuesday, 27 January from 8–9 am. click here to register.
What do you need to do?
- Ensure you are registered to attend the support sessions.
- Communicate this information to relevant members of your organisation.
Further Information
If you need further information, please email aspinfo@essentialenergy.com.au.
You cannot leave comment in this blogpost unless you are a part of the project panel.
What is happening?
In partnership with the Solar Energy Industries Association (SEIA), Essential Energy is running a roadshow for solar and battery installers and retailers. Sign up for one of 10 face-to-face sessions being held across regional NSW.
What to expect from this event:
- Updates on NSW Government initiated changes to registering and commissioning rooftop solar from mid-2026.
- To enhance your knowledge of the Building Commission NSW (BCNSW) eCert portal and process for submitting Certificates of Compliance for Electrical Work (CCEW), battery safety and Common Smart Inverter Profile - Australia (CSIP-AUS) compliant gateway devices.
- To earn Continuing Professional Development (CPD) points and connect with peers.
Speakers:
- Essential Energy: Learn about new compliance rules for grid-connected solar in NSW, including the NSW Government's Emergency Backstop Mechanism and Consumer Energy Resources (CER) Installer Portal. Find out what’s changing, why it matters and how to prepare for a smooth transition from mid-2026.
- Building Commission NSW: Preparing for the mandatory use if the BCNSW eCert portal for submitting Certificates of Compliance for Electrical Work from 1 March 2026, replacing handwritten and PDF forms.
- J & R Batteries: A focused session on lithium battery safety, including maintenance, fire response, system design and the latest trends to keep installers current with best practices.
- CatchPower: Covers gateway devices and lessons from applying CSIP-AUS and emergency backstop requirements, with practical tips for NSW and insights from other states.
When and where:
10 regional venues across NSW. All sessions start at 4:00pm and run for 2.5 hours. Bring your questions – our experts are here to help.
Register: Spots are limited, register now at Essential Energy Roadshow — SEIA.
What do you need to do?
- For more information and to register for the roadshow nearest you click here
- Communicate this information to relevant members of your organisation
Further Information
If you need further information, please email aspinfo@essentialenergy.com.au.
You cannot leave comment in this blogpost unless you are a part of the project panel.
What is happening?
The Essential Connection Information Session with Level 2 ASPs and Electrical Contractors was held on 9 December 2025. To view the slide deck, click here and the recording click here.
What do you need to do?
Communicate this information to relevant members of your organisation.
Further Information
If you need further information, please email aspinfo@essentialenergy.com.au.
You cannot leave comment in this blogpost unless you are a part of the project panel.
What is happening?
The Grafton and Wagga Warehouses will be closed from Monday 22 December 2025 resuming business from Monday 5 January 2026, the External Sales Team will be unavailable during this time.
The last Externals Sales collection date is Thursday 18 December 2025.
Please allow extra processing time during this period. We are unable to expedite orders for the remainder of the year; we apologise for any inconvenience.
What do you need to do?
Communicate this information to relevant members of your organisation.
Further Information
If you need further information, please email external.sales@essentialenergy.com.au.
You cannot leave comment in this blogpost unless you are a part of the project panel.
Background
The Electrical Safety Office (ESO) has completed a review and update of CEOP8030 Electrical Safety Rules (ESRs) that is now available in the Document Library and on our website as Issue 20. The new revision incorporates frontline worker advice and consultation, learnings from recent incidents and investigations, technology changes, and alignment with other recently reviewed procedures and industry guidelines
What do you need to do?
- Download and review Safety Brief SB-1214_ASP CEOP8030 Electrical Safety Rules Issue 20 Update located on Essential Engagement.
- Communicate this information to relevant members of your organisation.
Further Information
If you need further information, please email aspinfo@essentialenergy.com.au.
You cannot leave comment in this blogpost unless you are a part of the project panel.
What is happening?
Essential Energy will be hosting an opt-in support session for Level 2 ASPs and Electrical Contractors with questions relating to the Essential Connections Portal. The session will run for 1 hour – please drop in anytime, you can ask a quick question or stay as long as you choose.
The opt-in support session will be held on Tuesday 9 December at 8 am to 9 am - please click here to register.
What do you need to do?
- Ensure you are registered to attend the support sessions.
- Communicate this information to relevant members of your organisation.
Further Information
If you need further information, please email aspinfo@essentialenergy.com.au.
You cannot leave comment in this blogpost unless you are a part of the project panel.
What is happening?
The Building Commission NSW has created a digital platform called BCNSW eCert portal, for Electrical Contractors to submit Certificates of Compliance for Electrical Work (CCEW). You can find out more information about the BCNSW eCert portal on the Building Commissions NSW website.
Note: Building Commission NSW will be hosting helpful webinars for trades to attend to learn how to use the portal, ask questions and provide feedback.
What do you need to do?
- Communicate this information to relevant members of your organisation.
-
Visit the Building Commissions NSW website for more information.
- View this communication via Essential Engagement.
You cannot leave comment in this blogpost unless you are a part of the project panel.
What is Happening?
To minimise disruption to customers during the Christmas / New Year period, we’ll cease scheduling planned outages with a customer impact from 19 December 2025 until 4 January 2026.
Our Contestable Works office will also be closed from 19 December 2025, with business resuming as normal from 5 January 2026. During this period, minimal Essential Connections Portal cases/enquires/emails/documentation or Asset Labels will be processed.
What do you need to do?
- Review your planned interruption schedule for the dates above and work with your nominated Local Depot Switching Resource to reschedule where required.
- Communicate this information to relevant members of your organisation.
Further Information
If you need further information, please email aspinfo@essentialenergy.com.au.
You cannot leave comment in this blogpost unless you are a part of the project panel.
What is happening?
Essential Energy will be hosting an opt-in support session for Level 2 ASPs and Electrical Contractors with questions relating to the Essential Connections Portal. The session will run for 1 hour – please drop in anytime, you can ask a quick question or stay as long as you choose.
The opt-in support session will be held on Tuesday 9 December at 8 am to 9 am - please click here to register.
What do you need to do?
- Ensure you are registered to attend the support sessions.
- Communicate this information to relevant members of your organisation.
Further Information
If you need further information, please email aspinfo@essentialenergy.com.au.
