Electrical Contractors
- Proactive discussions, engagement and insights from Electrical Contractors;
- Critical information updates
- Other useful and relevant information
- Solar and Battery and relevant information.
If you need further information or support, please email techconnect@essentialenergy.com.au
- Proactive discussions, engagement and insights from Electrical Contractors;
- Critical information updates
- Other useful and relevant information
- Solar and Battery and relevant information.
If you need further information or support, please email techconnect@essentialenergy.com.au
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You cannot leave comment in this blogpost unless you are a part of the project panel.
Australian Energy Regulator (AER) approved price increases for Ancillary Network Services from 1 July 2026
What is happening?
The Australian Energy Regulator (AER) has approved Essential Energy’s new regulatory charges for Ancillary Network Services from 1 July 2026.
As an Accredited Service Provider (ASP), Authorised Person (AUP) or Electrical Contractor (EC), please use the new charges applicable to the services you provide when preparing quotations for work to be undertaken after 30 June 2026.
What do you need to do?
- Review the Price Schedule for Ancillary Network Services - 1 July 2026 available on the Essential Energy website
- Accredited Service Providers, Authorised Persons and Electrical Contractors should consider pricing changes when preparing quotations for customers regarding future work
- Communicate this information to relevant members of your organisation.
Further information
If you need further information, please email aspinfo@essentialenergy.com.au.
What is happening?
The Australian Energy Regulator (AER) has approved Essential Energy’s new regulatory charges for Ancillary Network Services from 1 July 2026.
As an Accredited Service Provider (ASP), Authorised Person (AUP) or Electrical Contractor (EC), please use the new charges applicable to the services you provide when preparing quotations for work to be undertaken after 30 June 2026.
What do you need to do?
- Review the Price Schedule for Ancillary Network Services - 1 July 2026 available on the Essential Energy website
- Accredited Service Providers, Authorised Persons and Electrical Contractors should consider pricing changes when preparing quotations for customers regarding future work
- Communicate this information to relevant members of your organisation.
Further information
If you need further information, please email aspinfo@essentialenergy.com.au.
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You cannot leave comment in this blogpost unless you are a part of the project panel.
Slides from the Connections Forum – 28 April 2026
What is happening?
The Essential Energy Connections virtual forum was held on 28 April 2026. To view the supporting slide deck, click here.
What do you need to do?
Communicate this information to relevant members of your organisation.
Further Information
If you need further information, please email aspinfo@essentialenergy.com.au.
What is happening?
The Essential Energy Connections virtual forum was held on 28 April 2026. To view the supporting slide deck, click here.
What do you need to do?
Communicate this information to relevant members of your organisation.
Further Information
If you need further information, please email aspinfo@essentialenergy.com.au.
-
You cannot leave comment in this blogpost unless you are a part of the project panel.
Slides from the Essential Connections Information Session – March 2025
What is happening?
The Essential Connection Information Session with Level 2 ASPs and Electrical Contractors was held on 25 March 2026. To view the slide deck, click here and the recording click here.
What do you need to do?
Communicate this information to relevant members of your organisation.
Further Information
If you need further information, please email aspinfo@essentialenergy.com.au.
What is happening?
The Essential Connection Information Session with Level 2 ASPs and Electrical Contractors was held on 25 March 2026. To view the slide deck, click here and the recording click here.
What do you need to do?
Communicate this information to relevant members of your organisation.
Further Information
If you need further information, please email aspinfo@essentialenergy.com.au.
-
You cannot leave comment in this blogpost unless you are a part of the project panel.
Register for Essential Energy’s Virtual Connections forum to be held on Tuesday 28 April 2026
What is happening?
Essential Energy’s Biannual Connections forum will be held on Tuesday 28 April 2026 via Microsoft Teams. In this round, we’ll be covering a range of topics including:
- Safety – what are we seeing
- Network assurance – what are we seeing and how you can help us
- Changes to the asset label process
- Reminder about the Level 3 Authorisation Agreement
- More information on the design certification audit tool
- Public lighting – changes to metering for type 8 & 9 lights
- How we can all help our agricultural customers electrify their diesel pumping
- Introducing the Essential Energy Training Academy
- Update from the Department of Climate Change, Energy, the Environment and Water
- Ask us anything Q&A session
We encourage you to participate in this forum. You’ll have the opportunity to discuss our plans and initiatives, and to ask questions or raise issues with Essential Energy team members This includes time allocated for you to ask us anything.
To help us better respond to your questions on the day, please email aspinfo@essentialenergy.com.au with the topics or issues you would like addressed.
Note: this is a live session, and a recording will not be shared.
Registration
The forum will be held on Tuesday 28 April 2026 from 9.00 am to 12.00 noon – please click here to register.
What do you need to do?
- Click on register to reserve your spot
- Communicate this information to relevant members of your organisation.
Further Information
If you need further information, please email aspinfo@essentialenergy.com.au.
What is happening?
Essential Energy’s Biannual Connections forum will be held on Tuesday 28 April 2026 via Microsoft Teams. In this round, we’ll be covering a range of topics including:
- Safety – what are we seeing
- Network assurance – what are we seeing and how you can help us
- Changes to the asset label process
- Reminder about the Level 3 Authorisation Agreement
- More information on the design certification audit tool
- Public lighting – changes to metering for type 8 & 9 lights
- How we can all help our agricultural customers electrify their diesel pumping
- Introducing the Essential Energy Training Academy
- Update from the Department of Climate Change, Energy, the Environment and Water
- Ask us anything Q&A session
We encourage you to participate in this forum. You’ll have the opportunity to discuss our plans and initiatives, and to ask questions or raise issues with Essential Energy team members This includes time allocated for you to ask us anything.
To help us better respond to your questions on the day, please email aspinfo@essentialenergy.com.au with the topics or issues you would like addressed.
Note: this is a live session, and a recording will not be shared.
Registration
The forum will be held on Tuesday 28 April 2026 from 9.00 am to 12.00 noon – please click here to register.
What do you need to do?
- Click on register to reserve your spot
- Communicate this information to relevant members of your organisation.
Further Information
If you need further information, please email aspinfo@essentialenergy.com.au.
-
You cannot leave comment in this blogpost unless you are a part of the project panel.
IdentityONE Mobile app has been updated for Apple devices
What is happening?
The latest IdentityONE update is now available in the Apple App Store. It includes bug fixes that will improve detection of existing credentials.
There is no change for Android users.
If you have an iPhone or iPad, please go to the Apple App Store and manually update the IdentityONE mobile application to the latest version 2.1.33, as seen in the image.

What do you need to do?
- If you have an apple device, ensure you are on the latest version of IdentiyONE.
- Communicate this information to relevant members of your organisation.
Further Information
If you need further information, please email eesecurity@essentialenergy.com.au.
What is happening?
The latest IdentityONE update is now available in the Apple App Store. It includes bug fixes that will improve detection of existing credentials.
There is no change for Android users.
If you have an iPhone or iPad, please go to the Apple App Store and manually update the IdentityONE mobile application to the latest version 2.1.33, as seen in the image.

What do you need to do?
- If you have an apple device, ensure you are on the latest version of IdentiyONE.
- Communicate this information to relevant members of your organisation.
Further Information
If you need further information, please email eesecurity@essentialenergy.com.au.
-
You cannot leave comment in this blogpost unless you are a part of the project panel.
Essential Connections Information Session for Level 2 ASPs and ECs
What is happening?
Essential Energy is offering a one-hour support session for Level 2 Accredited Service Providers (ASPs) and Electrical Contractors (ECs) with questions about the Essential Connections Portal. Join anytime during the session to ask questions or stay as long as you need.
The session is on Wednesday, 25 March from 8–9 am, click here to register.
What do you need to do?
- Ensure you are registered to attend the support sessions.
- Communicate this information to relevant members of your organisation.
Further Information
If you need further information, please email aspinfo@essentialenergy.com.au.
What is happening?
Essential Energy is offering a one-hour support session for Level 2 Accredited Service Providers (ASPs) and Electrical Contractors (ECs) with questions about the Essential Connections Portal. Join anytime during the session to ask questions or stay as long as you need.
The session is on Wednesday, 25 March from 8–9 am, click here to register.
What do you need to do?
- Ensure you are registered to attend the support sessions.
- Communicate this information to relevant members of your organisation.
Further Information
If you need further information, please email aspinfo@essentialenergy.com.au.
-
You cannot leave comment in this blogpost unless you are a part of the project panel.
Slides from the Essential Connections Information Session – February 2025
What is happening?
The Essential Connection Information Session with Level 2 ASPs and Electrical Contractors was held on 25 February 2026. To view the slide deck, click here and the recording click here.
What do you need to do?
Communicate this information to relevant members of your organisation.
Further Information
If you need further information, please email aspinfo@essentialenergy.com.au.
What is happening?
The Essential Connection Information Session with Level 2 ASPs and Electrical Contractors was held on 25 February 2026. To view the slide deck, click here and the recording click here.
What do you need to do?
Communicate this information to relevant members of your organisation.
Further Information
If you need further information, please email aspinfo@essentialenergy.com.au.
-
You cannot leave comment in this blogpost unless you are a part of the project panel.
Slides from the Essential Connections Information Session – January 2025
What is happening?
The Essential Connection Information Session with Level 2 ASPs and Electrical Contractors was held on 27 January 2026. To view the slide deck, click here and the recording click here.
What do you need to do?
Communicate this information to relevant members of your organisation.
Further Information
If you need further information, please email aspinfo@essentialenergy.com.au.
What is happening?
The Essential Connection Information Session with Level 2 ASPs and Electrical Contractors was held on 27 January 2026. To view the slide deck, click here and the recording click here.
What do you need to do?
Communicate this information to relevant members of your organisation.
Further Information
If you need further information, please email aspinfo@essentialenergy.com.au.
-
You cannot leave comment in this blogpost unless you are a part of the project panel.
Essential Connections Information Session
What is happening?
Essential Energy is offering a one-hour support session for Level 2 Accredited Service Providers (ASPs) and Electrical Contractors (ECs) with questions about the Essential Connections Portal. Join anytime during the session to ask questions or stay as long as you need.
The session is on Wednesday, 25 February from 8–9 am, click here to register.
What do you need to do?
- Ensure you are registered to attend the support sessions.
- Communicate this information to relevant members of your organisation.
Further Information
If you need further information, please email aspinfo@essentialenergy.com.au.
What is happening?
Essential Energy is offering a one-hour support session for Level 2 Accredited Service Providers (ASPs) and Electrical Contractors (ECs) with questions about the Essential Connections Portal. Join anytime during the session to ask questions or stay as long as you need.
The session is on Wednesday, 25 February from 8–9 am, click here to register.
What do you need to do?
- Ensure you are registered to attend the support sessions.
- Communicate this information to relevant members of your organisation.
Further Information
If you need further information, please email aspinfo@essentialenergy.com.au.
-
You cannot leave comment in this blogpost unless you are a part of the project panel.
Essential Energy will no longer be accepting CCEWs in the Essential Connections Portal
What is happening?
From 1 March 2026, all Certificates of Compliance for Electrical Work (CCEW) must be submitted through the Building Commission NSW digital platform, known as the BCNSW eCert portal. To support this requirement, Essential Energy will be removing the ability to submit CCEWs through the Essential Connections Portal. We will also not be accepting emailed copies from this date.
The Building Commission NSW will automatically email a copy of your CCEW to Essential Energy, when you select us as your DNSP, for our records. These are the only CCEWs Essential Energy will be accepting.
What do you need to do?
- Communicate this information to relevant members of your organisation.
- Visit the Building Commission NSW website for more information.
Further Information
If you need further information, please email aspinfo@essentialenergy.com.au.
What is happening?
From 1 March 2026, all Certificates of Compliance for Electrical Work (CCEW) must be submitted through the Building Commission NSW digital platform, known as the BCNSW eCert portal. To support this requirement, Essential Energy will be removing the ability to submit CCEWs through the Essential Connections Portal. We will also not be accepting emailed copies from this date.
The Building Commission NSW will automatically email a copy of your CCEW to Essential Energy, when you select us as your DNSP, for our records. These are the only CCEWs Essential Energy will be accepting.
What do you need to do?
- Communicate this information to relevant members of your organisation.
- Visit the Building Commission NSW website for more information.
Further Information
If you need further information, please email aspinfo@essentialenergy.com.au.
Who's Listening
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Phone 02 6933 5956 Email hamish.wheatley@essentialenergy.com.au
Newsletters
Information
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Information Session March 2026 (2.03 MB) (pdf)
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Information Session February 2026 (1.74 MB) (pdf)
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Information Session January 2026 (1.14 MB) (pdf)
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Information Session December 2025 (1.45 MB) (pdf)
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Information Session November 2025 (2.09 MB) (pdf)
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Information Session October 2025 (1.28 MB) (pdf)
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NSW Emergency Backstop Project Update 1 August 2025 (106 KB) (pdf)