Essential Connections Weekly Update 9th November 2022

Essential Connections Weekly Update 9th November 2022

As we prepare for the next release, we continue to engage with our customers to make your transition to the new system as smooth as possible. To date, we’ve received some great feedback which we have used to create new filters, which we commonly call “list views”, to help you view the information that is relevant to you and your organisation when managing cases and enquiries.

To access more information on how to access the new list views, view the quick reference guide.

Important changes to the standard construction schedule

Following the feedback received on the upcoming changes to the standard construction schedule, the timeframe for adopting the new schedule has been delayed providing more time for you to prepare for these changes. The new schedule and will take effect from 14th January 2023. We are accepting submissions in the new format if you and your business are interested in using it before 14 January 2023.

You can find the new schedule and an example of how to complete it on Essential Connections Support.

Drop-in session recording

If you were unable to make any of our drop-in sessions, please refer to the recording of last week’s session which is available click on Recording or visit the Essential Engagement website.

Helping legal agents (solicitors and conveyancers) register and access Essential Connections

We also received a lot of questions yesterday about how to help legal agents register and access Essential Connections. If you receive any enquiries from legal agents, please refer them to the 'customers tab' on Essential Connections Support, which contains information on how they can enrol and log into the system.

Helping legal agents submit an easement application

You can refer legal agents to page 77 of our Essential Connections registered user guide for information on how they can use the portal to submit easement applications.

Need help? Check out our Frequently Asked Questions

Based on the questions we have heard during the course of our weekly drop-in sessions, we have developed a Frequently Asked Questions (FAQ) document to support you moving forward which you can access via 'training and documents located on Essential Engagement.

A registered user guide is also available on our Essential Connections Support page to help you navigate the new design portal. Note: If the latest version (October 2022) doesn’t appear, select the CTRL+F5 keys together to refresh the guide .

What do you need to do?

  1. Access our support page to view the Registered user guide.
  2. If you are a Level 1, 2 or 3 ASP, an Electrical Contractor or an Azure user, please familiarise yourself with this quick reference guide to understand how the new filters or ‘list views’ available to you can help you navigate the new system more easily.

Further Information

If you need further information, please email aspinfo@essentialenergy.com.au.